Frequently asked questions . . .
49
An unsatisfactory wash result
Problem
Possible cause and solution
Liquid detergent is not
achieving the required
results.
Liquid detergents do not contain bleaching agents.
Consequently, fruit, coffee, and tea stains cannot
always be removed.
Use powder detergent containing a bleaching
agent.
Use the appropriate capsule or add stain removers
to the
compartment.
Never put stain removers and liquid detergent
together in the detergent dispenser drawer.
Grey, greasy particles
cling to washed laundry.
Insufficient amounts of detergent were used. The
laundry was heavily soiled with grease (oils,
ointments).
Use more detergent or liquid detergent with this
type of soiled laundry.
Before washing the next load, run a 60°C program
with liquid detergent but without a load.
White residues which
look like powder
detergent are seen on
dark fabrics after
washing.
The detergent contained compounds (zeolites) to aid
water softening which are not soluble in water. These
have ended up on the laundry.
Try and brush off the residues with a soft brush
once the laundry is dry.
In future, wash dark fabrics using a detergent
which contains no zeolites. Liquid detergents do
not usually contain zeolites.
Use the
Darks/Denims
program to wash the
fabrics.
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