Frequently asked questions . . .
47
General problems with the washing machine
Problem
Possible cause and solution
The washing machine
smells.
The indicator light
was ignored. A wash program
using a temperature above 60°C has not been run for
a long period of time.
In order to prevent bacteria and unpleasant odours
building up in the machine, run the
Normal
90°C
program using Miele Washing Machine
Cleaner or universal powder detergent.
The door and detergent dispenser drawer were
closed after washing.
Leave the door and the detergent dispenser
drawer slightly open to allow them to dry.
The machine shakes
during the spin cycle.
The machine feet are not level.
Level the machine and adjust the feet correctly.
The laundry has not
been spun properly and
the laundry is still wet.
The machine detected an imbalance during the final
spin and reduced the spin speed automatically.
Wash large and small items together in order to
achieve a more even load distribution.
Strange pump noises
can be heard.
Not a fault.
Slurping noises occur at the start and end of the
pump sequence as a normal part of operation.
Large amounts of
detergent residue
remain in the detergent
dispensing drawer.
The water pressure is too low.
Clean the filter in the water inlet.
Please note that the water pressure must be at
least 100 kPa (1 bar).
Powder detergent used in conjunction with water
softeners tends to become sticky.
Clean the detergent dispenser drawer and in
future, add detergent first and then the water
softener.
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