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Problem solving guide
61
A message appears in the display at the end of the programme
Message
Cause and remedy
Check dosage
Excessive foam has built up during washing.
Check the amount of detergent dispensed.
With automatic detergent dispensing check the
dosage amount set.
Observe the instructions on the detergent
packaging and the degree of soiling of the laundry.
If necessary, reduce the dosage amount by
increments of 10%.
Hygiene info
A programme using a temperature above 60 °C has
not been run for a long time.
In order to prevent bacteria and unpleasant odours
building up in the machine, run the
Maintenance
wash
programme using Miele machine cleaner or
powder detergent.
Align the machine
The smoothing process which the laundry undergoes
at the end of the programme could not be carried out
properly.
Check whether the washing machine is aligned
correctly as described in “Installation and
connection - Levelling the machine”.
Check whether the maximum delivery height of
1 m has been exceeded.
If the fault message appears again, contact the
Service Department. The washing machine can still
be used but with reduced functionality.
The messages will appear at the end of the programme and when the washing
machine is switched on and need to be confirmed with the
OK
sensor.
Summary of Contents for WKG 120 WCS
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