Problem solving guide
59
The door will not open
Problem
Cause and remedy
The door cannot be
pulled open during a
programme.
The door is locked during the wash programme.
Touch the
Start/Stop
sensor control.
Select
Cancel programme
or
Add laundry
.
The door will unlock and you will be able to pull it
open.
There is still water in the drum and the machine is un-
able to drain.
Clean the drainage system as described under
“Opening the door in the event of a blocked drain
outlet and/or power cut”.
At the end of a pro-
gramme or when a pro-
gramme is cancelled,
the following appears in
the display:
Cooling down
or
Comfort cooling
.
To protect the user against scalding, the door cannot
be opened if the suds temperature is higher than
55 °C.
Wait until the temperature in the drum has de-
creased and the message has gone out in the dis-
play.
The following appears
in the display:
Door lock jammed. Call
Service.
The door lock has jammed.
Call Miele Service.