Problem solving guide
54
Programme cancellation and error message
Problem
Cause and remedy
Drainage fault. Clean
drain filter and pump.
Check the drain
hose.
The drain is blocked or restricted.
The drain hose has been fixed too high.
Clean the drain filter and the drain pump.
The maximum drain height is 1 m.
Water intake fault.
Open stopcock.
The water inlet is blocked or restricted.
Check whether the stopcock has been properly
opened.
Check whether the inlet hose is kinked.
The water pressure is too low.
Switch on the
Low water pressure
setting (see “Low
water pressure” under “Supervisor level”).
The filters in the water inlet are blocked.
Clean the filters (see “Cleaning the filters” under
“Cleaning and care”).
Waterproof system
activated
The water protection system has reacted.
Close the stopcock.
Call Miele Service.
Disinfection temper-
ature not reached
The required temperature was not reached during the
disinfection programme.
The washing machine has
not
carried out the dis-
infection cycle correctly.
Start the programme again.
Fault F . If restart
fails, call Service
There is a fault.
Disconnect the washing machine from the electri-
city supply.
Wait
at least 2 minutes
before reconnecting the
washing machine to the electricity supply.
Switch the washing machine on again.
Start the programme again.
If the fault message appears again, contact Miele
Service.
