Troubleshooting 145
_______________________________________________________________________________________________
_______________________________________________________________________________________________
MICROPLEX
Operator’s Manual SOLID 50 A3 - 3
Edition 2.1
7.4.8. Solving Paper Feed Problems
Symptom
Paper frequently jams
in the printer
Cause
You are using print media
that does not meet the printer
specifications.
You have loaded too much
paper or too many
envelopes.
The guides in the selected
cassette are not set to the
appropriate position for the
size print media loaded.
Paper has absorbed moisture
due to high humidity.
Solution
Use recommended
paper and other print
media.
Do not load wrinkled,
creased, or damp
paper.
Flex, fan, and straighten
paper before you load
it.
Make sure the stack of
print media you load
does not exceed the
maximum stack height
indicated at the back of
the cassette or on the
multipurpose feeder.
Move the guides in the
cassette to the correct
position.
See section 3.1: Print
Media Handling
for
detailed instructions.
Load paper from a fresh
package.
Store paper in its
original wrapper until
you load it.
