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148 Troubleshooting

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MICROPLEX

Operator’s Manual SOLID 50 A3 - 3

Edition 2.1

Summary of Contents for SOLID 50 A3 - 3

Page 1: ..._____________________________________________________________________________ ________________________________________________________________________________ SOLID 50 A3 3 Operator s Manual Edition 2...

Page 2: ...2 _______________________________________________________________________________________________ _______________________________________________________________________________________________...

Page 3: ...Printer Unpacking 14 2 3 Preparing the Printer 17 2 4 Printer Installation 26 2 5 Printer Components 30 3 Handling of Consumables 32 3 1 Print Media Handling Paper e g 32 3 1 1 Loading Cassettes 1 and...

Page 4: ...Selection 81 5 10 Stacker Selection 83 5 11 Print Mode Selection Simplex Duplex 85 5 12 Paper Size Selection 87 5 13 Enabling Format Check 88 5 14 Print Direction Selection 89 5 15 Data Interface Conf...

Page 5: ...ss 126 7 2 Reduced Print Quality 127 7 3 Error Messages 128 7 3 1 Consumables Missing 128 7 3 2 Error in Paper Transport 129 7 3 3 Service Call 129 7 4 Print Media Jam 130 7 4 1 Avoiding Jams 130 7 4...

Page 6: ...__________________________________________________________________________________ _______________________________________________________________________________________________ MICROPLEX Operator s...

Page 7: ...or automatic front and back side printing as a standard A multitude of options are available two additional 500 sheets cassettes a 3 500 sheets finisher stacker a 2 000 sheets high capacity feeder Thi...

Page 8: ...er s frame store This way a copy of the future print which is generated by dots is produced The electronically controlled laserbeam now plots this dot pattern in rows onto a rotating light sensitive n...

Page 9: ...uld be reduced or the device could be damaged This symbol refers to important hints and suggestions on using the printer Disregarding these hints might cause problems with the printer or within the en...

Page 10: ...eristics Limits and methods of measurement EN 61000 6 2 2005 EMC Immunity for industrial environments 1 4 General Safety Instructions This device produces employs and possibly radiates high frequency...

Page 11: ...icity source is properly grounded Install the device on solid and level ground Only trained staff are authorized to transport the equipment Only use consumables which are specially developed for this...

Page 12: ...t of an emergency please note the following For printers connected by a plug the power outlet should be installed near the printer and easily within reach For permanently connected printers an easily...

Page 13: ...make sure that there are no transport damages and that everything is included Damages should be reported to the supplier immediately Carefully open the box to make sure the following contents are inc...

Page 14: ..._____ MICROPLEX Operator s Manual SOLID 50 A3 3 Edition 2 1 2 2 Printer Unpacking 1 Open the cardboard box as shown in the following figure and remove the top element Fig 2 2 a Opening the cardboard b...

Page 15: ...________________________________________________________ MICROPLEX Operator s Manual SOLID 50 A3 3 Edition 2 1 3 Place the printer in an acceptable atmosphere see section 2 4 Printer Installation 4 Re...

Page 16: ..._______________________________________________________________________________________________ MICROPLEX Operator s Manual SOLID 50 A3 3 Edition 2 1 Fig 2 2 d View of a SOLID 50 A3 3 printer Please r...

Page 17: ..._______________________ MICROPLEX Operator s Manual SOLID 50 A3 3 Edition 2 1 2 3 Preparing the Printer You have unpacked your printer and chosen a location for it Now you are ready to set up printer...

Page 18: ...lds located on each side pull open the printer front door Door F Note You must open the printer side door since some of the following working steps cannot be performed with just the printer front door...

Page 19: ...SOLID 50 A3 3 Edition 2 1 4 Take the new drum cartridge out of its packing Save the plastic bag Do not remove the yellow tape from the drum cartridge at this point This has to be done in step 10 Fig...

Page 20: ..._________________________________________________________________________ MICROPLEX Operator s Manual SOLID 50 A3 3 Edition 2 1 Fig 2 3 d Removing the protective paper of the new drum cartridge Do not...

Page 21: ...____ MICROPLEX Operator s Manual SOLID 50 A3 3 Edition 2 1 7 Holding the new drum cartridge by the handle and one end align the cartridge with the slots inside the printer and slide the drum cartridge...

Page 22: ..._______________________________________________________________________________________________ MICROPLEX Operator s Manual SOLID 50 A3 3 Edition 2 1 Fig 2 3 g Inserting the new drum cartridge 10 Car...

Page 23: ...new toner cartridge out of its packing 2 Turn the cartridge so that the handle is on top 3 Shake the cartridge vigorously in all directions as shown in figure 2 3 j to distribute the toner If toner sp...

Page 24: ...__________________________________________________________________________ MICROPLEX Operator s Manual SOLID 50 A3 3 Edition 2 1 Fig 2 3 k Inserting the guides of the new toner cartridge 5 Push the to...

Page 25: ...__________________________________________________________________________ MICROPLEX Operator s Manual SOLID 50 A3 3 Edition 2 1 6 Close the printer side door Door A Fig 2 3 m Closing the printers sid...

Page 26: ...printer environment has to be free of shocks or vibrations The printer and socket have to be easily accessible The printer should not be located near volatile or combustible materials e g a curtain To...

Page 27: ...ion 2 1 If you re going to move or transport the printer keep the following in mind Because the printer is heavy approximately 48 kg 106 lbs two people are required to lift it safely Remove the toner...

Page 28: ...LID 50 A3 3 Edition 2 1 Please note the following environment conditions are needed to operate the printer at full capacity Temperature 5 C 41 F to 32 C 90 F Relative atmospheric humidity 15 to 85 Do...

Page 29: ..._______________________________________________________________________________________ MICROPLEX Operator s Manual SOLID 50 A3 3 Edition 2 1 Required space continuation Fig 2 4 b Required space for a...

Page 30: ..._____________________________________________________________ MICROPLEX Operator s Manual SOLID 50 A3 3 Edition 2 1 2 5 Printer Components Fig 2 5 a Printer Components Cassette 2 Cassette 1 Control pa...

Page 31: ...____________ _______________________________________________________________________________________________ MICROPLEX Operator s Manual SOLID 50 A3 3 Edition 2 1 Fig 2 5 b View on the interfaces Ethe...

Page 32: ...table in section 3 1 4 with paper weights from 64 to 163 g m Paper jams can be avoided by accurately and carefully filling the paper cassettes Please do not open or remove a paper cassette while the p...

Page 33: ...___________________________________________ MICROPLEX Operator s Manual SOLID 50 A3 3 Edition 2 1 Fig 3 1 1 a Opening the cassette 2 Press the levers of the side guide compare the small picture in the...

Page 34: ...part of the figure above and slide this guide to the front side of the cassette Note You ll find labels with print media size information in the cassettes 4 Flex the sheets back and forth to loosen th...

Page 35: ...______ MICROPLEX Operator s Manual SOLID 50 A3 3 Edition 2 1 Do not exceed the maximum stack height indicated on the back guide Overfilling the cassette may cause paper jams Fig 3 1 1 e Filling level...

Page 36: ..._______________________________________________ MICROPLEX Operator s Manual SOLID 50 A3 3 Edition 2 1 Fig 3 1 1 f Sliding the front guide to the print media stack 8 Press the levers of the side guide...

Page 37: ...____________________________________ MICROPLEX Operator s Manual SOLID 50 A3 3 Edition 2 1 9 Slide the cassette all the way into the printer If the cassette is not pushed completely into the printer t...

Page 38: ...rpose Feeder The multipurpose feeder comes standard with the printer and holds approximately 100 sheets of 20 lb paper 1 Open the multipurpose feeder Fig 3 1 2 a Opening the multipurpose feeder 2 Open...

Page 39: ...nkled print media 6 Orient the stack of print media correctly for the size type and print method you are using Refer to the icons on the feeder Do not exceed the maximum stack height indicated on the...

Page 40: ..._____________________________________________________________________________ MICROPLEX Operator s Manual SOLID 50 A3 3 Edition 2 1 Fig 3 1 2 d Sliding the guides to the print media stack 9 When finis...

Page 41: ...________________________ MICROPLEX Operator s Manual SOLID 50 A3 3 Edition 2 1 3 1 3 Using the Output Bins The printer has one standard bin which holds up to 500 sheets of print media that exit face d...

Page 42: ...assettes Cassette Feeder Paper sizes supported Print media supported Capacity A3 A4 A4R A5 1 A5R 2 Ledger Letter LetterR Legal Multipur pose feeder Yes Yes Yes Yes Yes Yes Yes Yes Yes Paper transparen...

Page 43: ...this Please set the paper guides of the feeders cassettes to the exact size of your paper notice the markings Further information can be found in section 3 1 1 Loading Paper to the Printer Cassettes Y...

Page 44: ...s on the print density In this example a print density of 5 was considered Warning We do not recommend refilling used toner cartridges or purchasing refilled cartridges from a third party Print qualit...

Page 45: ...PLEX Operator s Manual SOLID 50 A3 3 Edition 2 1 1 Switch off the printer 2 Pull up on the handle to open the printer side door Door A Gently lower the door to the open position Fig 3 2 a Opening the...

Page 46: ...________________________________________________________________________ MICROPLEX Operator s Manual SOLID 50 A3 3 Edition 2 1 Fig 3 2 b Opening printer s front door door F 4 Pull up on the latch to r...

Page 47: ...straight out and place it on a suitable site 6 Clean the printer see chapter 6 7 Take the new toner cartridge out of its packing Fig 3 2 d Taking the new toner cartridge out of its packing 8 Turn the...

Page 48: ...____ MICROPLEX Operator s Manual SOLID 50 A3 3 Edition 2 1 Fig 3 2 e Shaking the toner cartridge 10 Holding the new toner cartridge by the handle and one end align the cartridge with the slots inside...

Page 49: ...___________________________________________ MICROPLEX Operator s Manual SOLID 50 A3 3 Edition 2 1 Fig 3 2 g Inserting the new toner cartridge 12 Close the printer side door Door A 13 Hold both sides o...

Page 50: ...______________________ MICROPLEX Operator s Manual SOLID 50 A3 3 Edition 2 1 15 Please pay attention to the information about the disposal of the old toner cartridge current information can be found o...

Page 51: ...50 A3 3 Edition 2 1 3 3 Drum Cartridge Replacing On average 60 000 letter size pages can be printed with one drum cartridge Please store the drum cartridge in its original packing until it is install...

Page 52: ...LEX Operator s Manual SOLID 50 A3 3 Edition 2 1 1 Switch off the printer 2 Pull up on the handle to open the printer side door Door A 3 Gently lower the door to the open position Fig 3 3 a Opening the...

Page 53: ..._______________________________________________________________________ MICROPLEX Operator s Manual SOLID 50 A3 3 Edition 2 1 Fig 3 3 b Opening the printer s front door door F 5 Pull up on the latch t...

Page 54: ...PLEX Operator s Manual SOLID 50 A3 3 Edition 2 1 6 Use the handle to pull the drum cartridge straight out and place it on a suitable site 7 Clean the printer see chapter 6 8 Take the new drum cartridg...

Page 55: ...Manual SOLID 50 A3 3 Edition 2 1 9 Turn the cartridge so that the handle is on top 10 Remove the tape on the top of the cartridge see the following figure and then gently pull the protective paper str...

Page 56: ...________ MICROPLEX Operator s Manual SOLID 50 A3 3 Edition 2 1 11 Holding the new drum cartridge by the handle and one end align the cartridge with the slots inside the printer and slide the drum cart...

Page 57: ...__________________________________________________________________________________ MICROPLEX Operator s Manual SOLID 50 A3 3 Edition 2 1 Fig 3 3 h Inserting the new drum cartridge 14 Carefully pull th...

Page 58: ...of the printer front door Door F and close it 17 Place the used drum cartridge in the plastic bag you saved in step 9 Fig 3 3 j Use the plastic bag for the old drum cartridge 18 Please pay attention...

Page 59: ...Computer 1 Make sure the printer computer and any other attached devices are turned off and unplugged 2 Use a proper interface line to connect the printer to the computer or to attach the printer to...

Page 60: ...er The printer requires time to warm up after you turn it on During this period the message Please Wait appears on the control panel display After the printer completes its internal tests the SOLID 50...

Page 61: ...____________________________________________ _______________________________________________________________________________________________ MICROPLEX Operator s Manual SOLID 50 A3 3 Edition 2 1 4 3 C...

Page 62: ...serves to show the printer s status messages ON LINE LED integrated in the START STOP key The printer is ready to receive data from the host the printer is ON LINE The printer is not ready to receive...

Page 63: ...n Printing the Status Sheet can be used The MENU key is used to get into the next higher level of the menu structure As an alternative the RETURN key can be used as well Using this key confirms inputs...

Page 64: ...e control panel T e m p o r a r y changes in printer configuration are effective only as long as the printer stays turned on To select such changes temporarily the user must terminate the change of fu...

Page 65: ...Code Config Word User Config Select Define Factory Default Page Menu Font Number Orientation Margin Left from Right Top from Bottom Engine Image Y Pos Resolution Feeder Y Direction Print Direct X Dir...

Page 66: ...structure Menu Level Function This symbol shows the START STOP key You get automatically into menu level 1 if the printer is turned OFF LINE with this key By pressing the NEXT key or the PREVIOUS key...

Page 67: ...git function value the value of the currently chosen digit will be changed In case of a multi digit function value pressing the SELECT key switches to the next position of the function value Pressing...

Page 68: ...ternative the SELECT key can be used as well compare description above The changes are saved temporay This means the changes are saved only until the next printer power off After this you have to deci...

Page 69: ..._______________________________________________________________ MICROPLEX Operator s Manual SOLID 50 A3 3 Edition 2 1 Return to the menu level above Pressing the RETURN key or the MENU key takes the u...

Page 70: ...ow the course necessary in order to activate a certain function First the elements of the diagrams are explained The sequence on the left describes which keys have to be pressed briefly in succession...

Page 71: ...in the following text the printer is presumed to be switched on and in the ON LINE mode 5 1 Printing the Status Sheet This function generates a status sheet The status sheet contains information abou...

Page 72: ...FORMATION contain hexadecimal coded configuration parameters Printed in plain text Controller version memory serial number Firmware release Interface parameters of Parallel Serial USB Network Ethernet...

Page 73: ...es a list of all fonts installed to the printer The font list shows demo prints of all fonts and in addition the concerning PCL selection commands These commands contain information on font width and...

Page 74: ...eam indicates a different resolution e g via a WINDOWS print driver the second print resolution will be used only for that job Panel display SOLID 50 A3 3 Menu Level 1 Engine Resolution 300 dpi 600 dp...

Page 75: ...__ MICROPLEX Operator s Manual SOLID 50 A3 3 Edition 2 1 Remarks on choosing print resolution Fonts By selecting 300 dpi resolution the printing system will be compatible for all applications 300 dpi...

Page 76: ...n hexadecimal coded This mode helps with error diagnosis The Hexdump Mode can be activated only temporarily Panel display SOLID 50 A3 3 Menu Level 1 Status Sheet Hexdump Hexdump Notes Turn the printer...

Page 77: ...function Normal Print Mode Activation is used to produce a FORM FEED Panel display SOLID 50 A3 3 Menu Level 1 Status Sheet Normal Print FF Normal Print FF Notes Turn the printer OFF LINE with this key...

Page 78: ...ncel Job This function permits the resumption of a print job at a particular page after a print interruption e g paper jam The data contained in the input buffer before the interruption are cleared Pa...

Page 79: ...7 Printing the Menu Page This function prints a survey of the available panel functions Note When printing the menu page please use a large paper Panel display SOLID 50 A3 3 Menu Level 1 Status Sheet...

Page 80: ...rn This function generates a series of test prints without sending data to the printer These test prints facilitate error analysis Panel display SOLID 50 A3 3 Menu Level 1 Status Sheet Sliding Pattern...

Page 81: ...n 5 12 Paper Size Selection In addition this feeder selection is suspended by feeder selections via the data stream feeder selections via the application software or printer driver override the settin...

Page 82: ...ition 2 1 Feeder assignment Manual Feed Multipurpose Feeder Feeder 1 Upper Feeder Cassette 1 Feeder 2 Lower Feeder Cassette 2 The SOLID 50 A3 3 comes with cassette 1 and 2 extent of supply The third a...

Page 83: ...el display SOLID 50 A3 3 Menu Level 1 Paper Menu Feeder Select Stacker Select Paper Tray 1 Paper Tray 2 Save as Setup Notes Turn the printer OFF LINE with this key Press the NEXT or PREVIOUS key until...

Page 84: ...________________________________________________________________________________________ MICROPLEX Operator s Manual SOLID 50 A3 3 Edition 2 1 Stacker assignment Paper Tray 1 Standard output bin face...

Page 85: ...g via the duplex unit Simplex one sided printing Duplex double sided printing Panel display SOLID 50 A3 3 Menu Level 1 Paper Menu Feeder Select Simpl Dupl Simplex Duplex Mode 1 Save as Setup Notes Tur...

Page 86: ...d switches intelligent printing on the front and rear side of a page on and off Duplex Mode Description 0 Switches duplex print mode off 1 Duplex print mode long format side with rear side displacemen...

Page 87: ...anel of the printer Panel display SOLID 50 A3 3 Menu Level 1 Paper Menu Feeder Select Paper Size Standard Size Letter Legal Save as Setup Notes Turn the printer OFF LINE with this key Press the NEXT o...

Page 88: ...check is disabled every feeder selection cassette selection is carried out even if the paper in the selected feeder is too small for the print image Note For the multipurpose feeder the separate pane...

Page 89: ...der Select Print Direct Print Direct 0 Print Direct 1 Save as Setup Notes Turn the printer OFF LINE with this key Press the NEXT or PREVIOUS key until Paper Menu is displayed Press the NEXT or PREVIOU...

Page 90: ...ve as Setup Notes Turn the printer OFF LINE with this key Press the NEXT or PREVIOUS key until Configuration is displayed Press the SELECT key to change the timeout The currently set value for he time...

Page 91: ...ion will be activated Panel display SOLID 50 A3 3 Menu Level 1 Configuration Interface Emulation SOLID Standard HP PCL 5 Save as Setup Notes Turn the printer OFF LINE with this key Press the NEXT or P...

Page 92: ...Operator s Manual SOLID 50 A3 3 Edition 2 1 Available emulations Standard MICROPLEX IDOL HP LaserJet PCL 5 IBM Proprinter Diablo 630 Epson FX TIFF CCITT group 4 Postscript Optional Kyocera Prescribe...

Page 93: ...splay messages the status sheet and the font list Panel display SOLID 50 A3 3 Menu Level 1 Configuration Interface Language German English Save as Setup Notes Turn the printer OFF LINE with this key P...

Page 94: ...DOL Programming Manual Panel display SOLID 50 A3 3 Menu Level 1 Configuration Interface Transparent Code Digit4 2625 Digit1 2626 Save as Setup Notes Turn the printer OFF LINE with this key Press the N...

Page 95: ...d macro download memory Panel display SOLID 50 A3 3 Menu Level 1 Configuration Interface Input Buffer 32 kB 100 kB Save as Setup Notes Turn the printer OFF LINE with this key Press the NEXT or PREVIOU...

Page 96: ...ory Default This function back outs all configurations to factory defaults Panel display SOLID 50 A3 3 Menu Level 1 Configuration Interface Factory Default Save as Setup Notes Turn the printer OFF LIN...

Page 97: ...font Select a font number out of the list of available fonts Panel display SOLID 50 A3 3 Menu Level 1 Page Menu Font Number Font 0600 Font 5507 Save as Setup Notes Turn the printer OFF LINE with this...

Page 98: ...Italic 0610 12 10 1 Kurilen 1710 12 10 1 Kurilen Italic 4508 P 8 1 Helgoland 4510 P 10 Helgoland 4714 P 14 4 Helgoland Bold 5507 20 7 Langeoog 5508 16 6 7 9 Langeoog 5509 15 9 1 Langeoog 6610 10 10 1...

Page 99: ...200 P SC Texel Italic 2300 P SC Texel Bold Italic 9800 P SC Neuwerk Italic 9500 P SC Neuwerk Bold Italic 9600 P SC Neuwerk Bold 0060 SC Plakatschrift 9501 P SC Neuwerk II Condensed Italic 9601 P SC Ne...

Page 100: ...Orientation 0 Orientation 1 Save as Setup Notes Turn the printer OFF LINE with this key Press the NEXT or PREVIOUS key until Page Menu is displayed Press the NEXT or PREVIOUS key until Orientation is...

Page 101: ...ymbol code Panel display SOLID 50 A3 3 Menu Level1 Page Menu Font Number Symbol Code 902 IBM PC II 901 IBM PC I Save as Setup Notes Turn the printer OFF LINE with this key Press the NEXT or PREVIOUS k...

Page 102: ...umber Margin Left from Right Digit4 0081 Digit1 0087 Save as Setup Notes Turn the printer OFF LINE with this key Press the NEXT or PREVIOUS key until Page Menu is displayed Press the NEXT or PREVIOUS...

Page 103: ...ne Resolution Image X Pos X Pos 008 Dot X Pos 016 Dot Save as Setup Notes Turn the printer OFF LINE with this key Press the NEXT or PREVIOUS key until Engine is displayed Press the NEXT or PREVIOUS ke...

Page 104: ..._______________________ MICROPLEX Operator s Manual SOLID 50 A3 3 Edition 2 1 Example for shifting the image to the X direction Feed direction print direction Printout after the image shifting to the...

Page 105: ...nu Level 1 Engine Resolution Image Y Pos Y Pos 104 Dot Y Pos 296 Dot Save as Setup Notes Turn the printer OFF LINE with this key Press the NEXT or PREVIOUS key until Engine is displayed Press the NEXT...

Page 106: ..._______________________ MICROPLEX Operator s Manual SOLID 50 A3 3 Edition 2 1 Example for shifting the image to the Y direction Feed direction print direction Printout after the image shifting to the...

Page 107: ...gramming Manual Panel display SOLID 50 A3 3 Menu Level 1 Page Menu Font Number Line Spacing Digit4 006 5 Digit1 010 0 Save as Setup Notes Turn the printer OFF LINE with this key Press the NEXT or PREV...

Page 108: ...f IDOL Programming Manual Panel display SOLID 50 A3 3 Menu Level 1 Page Menu Font Number Char Spacing Digit4 013 3 Digit1 012 0 Save as Setup Notes Turn the printer OFF LINE with this key Press the NE...

Page 109: ...of toner on the printed page This may help lower the cost of printing Panel display SOLID 50 A3 3 Menu Level 1 Engine Resolution Density Density 80 Density 60 Save as Setup Notes Turn the printer OFF...

Page 110: ...123 Saved Notes Turn the printer OFF LINE with this key Press the NEXT or PREVIOUS key until Network is displayed Press the SELECT key to select the network menu Press the NEXT or PREVIOUS key until E...

Page 111: ...your network is using DHCP an address can be automatically assigned select the item DHCP from the network submenu IP Assign The parameters Subnet Mask and Gateway are configured in the same way as des...

Page 112: ...automatically adjusts itself to maximize link performance Autonegotiation is the recommended setting If you set the Duplex Speed parameters manually you may experience problems Wrong settings can slow...

Page 113: ...PLEX trained operator A untrained person is not allowed to carry out these operations 6 1 Printer Cleaning For safety pull out the main plugs first Make sure the elements that are to be cleaned have c...

Page 114: ...he maintenance kit The transfer roller and the fuser are parts of the maintenance kit Check the tag at the rear of the printer to determine the voltage of your printer If 120 V is on the tag order a l...

Page 115: ..._____________________ MICROPLEX Operator s Manual SOLID 50 A3 3 Edition 2 1 Removing the old transfer roller 1 Turn the printer off 2 Pull up on the handle to open the printer side door Door A Fig 6 2...

Page 116: ...________________________ _______________________________________________________________________________________________ MICROPLEX Operator s Manual SOLID 50 A3 3 Edition 2 1 Fig 6 2 c Grasp the colou...

Page 117: ...__________________________________________ MICROPLEX Operator s Manual SOLID 50 A3 3 Edition 2 1 Installing a new transfer roller 6 Remove the packaging from the new transfer roller Fig 6 2 e Unpackin...

Page 118: ...________________________ _______________________________________________________________________________________________ MICROPLEX Operator s Manual SOLID 50 A3 3 Edition 2 1 8 Push the transfer rolle...

Page 119: ...___ MICROPLEX Operator s Manual SOLID 50 A3 3 Edition 2 1 Removing the old fuser The fuser may be hot Allow time for it to cool before continuing Use the handles on the fuser to remove it 1 Loosen the...

Page 120: ..._________ _______________________________________________________________________________________________ MICROPLEX Operator s Manual SOLID 50 A3 3 Edition 2 1 Fig 6 2 i Grasp the coloured handles 3 G...

Page 121: ...___________________________________________________________________ MICROPLEX Operator s Manual SOLID 50 A3 3 Edition 2 1 Installing a new fuser 5 Remove the packaging from the new fuser Fig 6 2 k Unp...

Page 122: ..._________________________________________________ MICROPLEX Operator s Manual SOLID 50 A3 3 Edition 2 1 Push firmly on each side of the fuser near the handles until it is in place 7 Carefully tighten...

Page 123: ...________________________________________________________ MICROPLEX Operator s Manual SOLID 50 A3 3 Edition 2 1 Fig 6 2 n Closing printer door A Together with the fuser further items have to be replace...

Page 124: ..._____________________________________________________________________________________ _______________________________________________________________________________________________ MICROPLEX Operator...

Page 125: ...n components in the printer s interior will heat up Make sure you do not burn your hands when you fix a paper jam After closing the printer make sure all covers are firmly shut Only a MICROPLEX author...

Page 126: ...Other electrical equipment plugged into the outlet is working The printer is turned on The printer cable is securely attached to the printer and the host computer print server option or other network...

Page 127: ...2 Toner Cartridge Replacing If the message Drum Near End or the message Drum Cartr Err J6 1 Life End is displayed replace the drum see section 3 3 Drum Cartridge Replacing Do not use damp paper If yo...

Page 128: ...oints to the reason for the error Panel message e g Cover Open Door B Drum Cartr Err J3 1 No Cartr Description Remedies Close Door B see figure 7 4 4 a The drum cartridge has to be installed correctly...

Page 129: ...arning The drum is used up Remedies The drum cartridge has to be replaced see section 3 3 Drum Cartridge Replacing 7 3 2 Error in Paper Transport Panel message e g Paper Tray Full Paper Tray x Paper J...

Page 130: ...ost jams See the following for instructions on loading print media 7 4 1 Avoiding Jams Storing print media Use the following guidelines to avoid paper feeding problems and uneven print quality Store p...

Page 131: ...inserted correctly see section 3 1 Check if the paper is impeccable the paper must not be creased damp dirty or bent Make sure the paper cassettes are not too full regard the marks at the interior sid...

Page 132: ...rror message Paper Jam zzz Fuser Area Location of the paper jam in addition a error code is displayed Please regard the following information to remove a paper jam Components inside the printer can be...

Page 133: ...o clear the paper in the path start at the paper source the printer is using for the current job Open all doors and covers between the source and the selected output bin If you are not sure which sour...

Page 134: ..._________________ _______________________________________________________________________________________________ MICROPLEX Operator s Manual SOLID 50 A3 3 Edition 2 1 Fig 7 4 2 b llustration of areas...

Page 135: ...ion 2 1 7 4 3 Clearing Jam inside Cassette 1 and the Toner Cartridge Area Note The following instructions are written assuming you are using the multipurpose feeder and the duplex unit If you are usin...

Page 136: ...continue with step 7 on the following page If the paper is not visible or there is not enough showing to grasp easily it is still in the cassette Complete step 5 through step 9 If the paper is not vis...

Page 137: ...________________________________________________ MICROPLEX Operator s Manual SOLID 50 A3 3 Edition 2 1 5 Pull cassette 1 open Fig 7 4 3 d Removing jammed paper 6 Pull the paper to the right and then s...

Page 138: ...SOLID 50 A3 3 Edition 2 1 7 4 4 Clearing Jam inside Cassette 2 1 Pull up on handle to open the cassette 2 side door Door B Fig 7 4 4 a Opening the cassette 2 side door Door B 2 Remove the paper as fol...

Page 139: ...3 3 Edition 2 1 If the paper is not visible in the cassette the paper is lodged behind the cassette and requires that you remove the cassette Pull the cassette completely out Then pull the cassette st...

Page 140: ..._______________________________________________________________________ MICROPLEX Operator s Manual SOLID 50 A3 3 Edition 2 1 5 Close cassette 2 6 Close the cassette 2 side door Door B Fig 7 4 4 d Clo...

Page 141: ...is not enough showing to grasp easily it is still in the cassette Complete step 3 through step 6 If the paper is not visible in the cassette the paper is lodged behind the cassette and requires that y...

Page 142: ...e jam based on the print media location If print media jams as it begins to move from multipurpose feeder into the printer pull the sheet straight out If print media jams after it enters the printer f...

Page 143: ...__________________________________ MICROPLEX Operator s Manual SOLID 50 A3 3 Edition 2 1 7 4 7 Clearing Jam inside the Duplex Unit 1 Pull up on handle to open the duplex unit Door D Fig 7 4 7 a Openin...

Page 144: ..._________________________________________________________________________________________ MICROPLEX Operator s Manual SOLID 50 A3 3 Edition 2 1 3 Pull up on handle to open door E Fig 7 4 7 c Opening t...

Page 145: ...velopes The guides in the selected cassette are not set to the appropriate position for the size print media loaded Paper has absorbed moisture due to high humidity Solution Use recommended paper and...

Page 146: ...ptional mailbox or optional finisher You have not cleared the entire paper path or you did not open the door to check for jams in this area Solution Push all cassettes firmly into the printer after lo...

Page 147: ...omatic jam safety function to prevent a loss of data As a standard all the pages being within the printer when an error occures will be printed again no data will get lost The exact number of pages to...

Page 148: ...__________________________________________________________________________________ _______________________________________________________________________________________________ MICROPLEX Operator s...

Page 149: ...ginal way in order to avoid damaging during transportation The following list gives you an overview of the working steps necessary for repacking Pay attention to the notices located on the products an...

Page 150: ...____________________________________________________________________________________________ _______________________________________________________________________________________________ MICROPLEX O...

Page 151: ...dth configurabel A6 via manual input only 64 to 163 g m duplex printing up to 120 g m 500 sheets of 20 lb paper Standard Cassette 1 500 sheets of 20 lb paper Standard Cassette 2 2 000 sheets of 20 lb...

Page 152: ...tor s Manual SOLID 50 A3 3 Edition 2 1 Size width depth height Weight Environment Mains connection Power admission the measurements only include the standard cassettes see above appr 640 mm 25 2 in ap...

Page 153: ...can be done by the user in accordance with the manual without the usage of tools Consumables can be different depending on the printer type The most important consumable for example is toner Usually...

Page 154: ...ime to exchange a component depends not only on the failure of a component but also on a possible loss of print quality in the printouts MNPSQ Mean Number of Prints with Specified Quality SQ This valu...

Page 155: ...28 153 contents table of 3 contrast 109 control panel 30 31 61 64 control panel elements 62 conventions 9 costs per page 153 D data LED 62 data interface 90 density 109 description general 7 diagrams...

Page 156: ...ction 152 margins 102 measures transport 149 memory distribution 95 MENU key 63 68 69 menu page 79 menu structure 65 multipurpose feeder 30 multipurpose feeder loading 38 N network parameters 110 NEXT...

Page 157: ...mospheric humidity 28 152 repacking 149 required space 28 resolution 7 74 151 RETURN key 63 67 69 returning 149 S safety instructions 10 SELECT key 63 66 67 service call 129 shipping 149 simplex 85 si...

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