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If you are running the software from a diskette, try a new copy of the software.
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If you are running the software from a CD-ROM disk, try a different disk to see if the problem
occurs on all discs.
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If you are running the software from a hard disk drive, try running it from a diskette. If the
software runs correctly, there may be a problem with the copy on the hard disk drive. Reinstall
the software on the hard disk, and try running it again. Make sure all necessary files are
installed.
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If the problems are intermittent, there may be a loose cable, dirt in the keyboard (if keyboard
input is incorrect), a marginal power supply, or other random component failures.
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If you suspect that a transient voltage spike, power outage, or brownout might have occurred,
reload the software and try running it again. (Symptoms of voltage spikes include a flickering
video display, unexpected system reboots, and the system not responding to user commands.)
✏
NOTE
Random errors in data files: if you are getting random errors in your data
files, they may be getting corrupted by voltage spikes on your power line. If
you are experiencing any of the above symptoms that might indicate voltage
spikes on the power line, you may want to install a surge suppressor between
the power outlet and the system power cord.
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This section provides a more detailed approach to identifying a problem and locating its source.
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CAUTION
Turn off devices before disconnecting cables: before disconnecting any
peripheral cables from the system, turn off the system and any external
peripheral devices. Failure to do so can cause permanent damage to the
system and/or the peripheral devices.
1. Turn the system and all external peripheral devices off. Disconnect all of them from
the system, except the keyboard and video monitor.
2. Make sure the system power cord is plugged into a properly grounded AC outlet.
3. Make sure your video display monitor and keyboard are correctly connected to the
system. Turn the video monitor on. Set its brightness and contrast controls to at least
two-thirds of their maximum ranges (see the documentation supplied with your video
display monitor).
4. If the operating system normally loads from the hard disk drive, make sure there is no
diskette in drive A. Otherwise, place a diskette containing the operating system files in
drive A.
Summary of Contents for NetFRAME 2100 Series
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