Metrologic MS2020 Stratos, Service Manual

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©2004 Metrologic Instruments, Inc. All rights reserved MS2020 Stratos Service Manual
TROUBLESHOOTING
I
NDICATOR
D
ESCRIPTIONS
Diagnostic Indicator Display
This error display consists of a pair of seven-segment numerical displays for relating
numerical error codes to the operator. It is located under the platter near the bottom
right corner of the output window. The following is a list of possible error codes and
their meanings. Some errors will require immediate scanner maintenance.
Diagnostic Error Code Chart
Error
Code
Description
01 Reserved
02
RAM ERROR – The scanner’s Random Access Memory (RAM) is tested as faulty.
Return the unit for repair at an authorized service center.
03
PROGRAM ERROR – The scanner’s software program is failing. Return the unit for
repair.
04
INTERFACE ERROR – After power up and any application exit (e.g. MetroSet, etc.),
the scanner checks the interface hardware with that chosen in configuration. If they do
not agree, an interface error exists. Correct this problem by getting the proper
hardware interface OR programming Stratos configuration for the proper interface
hardware attached.
05
CONFIGURATION ERROR – The non-volatile configuration memory did not agree
with the data last saved. Default configuration data is then used and the scanner
continues operating. This error is also accompanied by 3 beeps. This error will remain
during operation as a reminder that this power cycle is scanning against a default-
generated configuration.
Error display