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Mercedes-Benz EQS Saloon 2021, Owner'S Manual

The Mercedes-Benz EQS Saloon 2021 is a luxurious electric vehicle that combines elegance with cutting-edge technology. Ensure you get the most out of your vehicle by downloading the free Owner's Manual from manualshive.com. This comprehensive manual will guide you through all the features and functions of your EQS Saloon.

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Mercedes-Benz emergency call system

Automatic emergency call...................... 414

Data processing..................................... 417

Data transfer......................................... 415

ERA GLONASS test mode....................... 417

Information............................................ 412

Manual emergency call.......................... 415

Overview................................................ 414

Self-diagnosis........................................ 417

Mercedes-Benz GenuineParts......................... 24
Mercedes-Benz service centre....................... 39
Message memory......................................... 503
Messages

MBUX voice commands......................... 356

Mirror heater................................................ 198
Mirrors

Mirror folding function............................ 188

Outside mirrors...................................... 185

Rear-view mirror..................................... 187

Mobile phone

Authorising, Remote Parking Assist........ 326

Frequencies........................................... 485

Maximum transmission output............... 485

Notes on wireless charging.................... 165

Wireless charging (front)........................ 166

Wireless charging (rear passenger

compartment)........................................ 167

wireless charging (rear)............................ 18

Model type................................................... 487
MOExtended tyres........................................ 445
Motorway mode........................................... 174
MULTIBEAM LED, Intelligent Light System.... 173
Multifunction camera

ROAD SURFACE SCAN........................... 304

Multimedia system

Enabling/disabling the rear airbag............ 64

N

Navigation

Activating............................................... 391

Announcements..................................... 391

MBUX voice commands......................... 355

Notes..................................................... 390

Neck warmer............................................... 134
Neutral

Engaging................................................ 230

Nodding off, ATTENTION ASSIST................... 270

O

Occupant safety, Restraint system

Airbag...................................................... 54

Automatic front passenger airbag shut

off............................................................ 58

Child seat................................................ 66

Pets in the vehicle.................................... 88
PRE-SAFE

®

.............................................. 64

Seat belt.................................................. 48

On-board diagnostics interface, Diagnos-

tics connection.............................................. 38
On-board electronics

Engine electronics................................. 484

Two-way radios...................................... 484

On-demand feature........................................ 26
Online services.............................................. 44
Open Source Software, Free software............. 45
Opening the boot lid using your foot

HANDS-FREE ACCESS........................... 103

Opening the tailgate using your foot

HANDS-FREE ACCESS........................... 103

626 Index

Summary of Contents for EQS Saloon 2021

Page 1: ...hicle models and vehicle model years The online version is the current valid Owner s Manual version Possible variations to your vehicle may not be taken into account as Mercedes Benz constantly update...

Page 2: ...nowledge with practical tips Here you can find comprehensive information about operating your vehicle and about services and guarantees in printed form You can find the Owner s Manual on the Mercedes...

Page 3: ...ercedes Benz AG Not to be reprinted transla ted or otherwise reproduced in whole or in part without written permission from Mercedes Benz AG Vehicle manufacturer Mercedes Benz AG Mercedesstra e 120 70...

Page 4: ...om that shown in the descriptions and illustrations The illustrations in this operator s manual show a left hand drive vehicle On right hand drive vehi cles the layout of vehicle parts and controls di...

Page 5: ...ction 38 Qualified specialist workshop 39 Vehicle registration 40 Correct use of the vehicle 40 Information on the REACH regulation 40 Notes for persons with electronic medical aids 40 Implied warrant...

Page 6: ...s on the driver s display 342 Notes on the 3D driver display 342 Operating the driver s display 342 Driver display menus 343 Head up display 344 Vehicles with a 48 V on board electrical system 349 Fun...

Page 7: ...deactivating snow chain mode 469 Tyre pressure 469 Wheel change 472 Emergency spare wheel 482 Technical data 484 Notes on technical data 484 On board electronics 484 Regulatory radio identification an...

Page 8: ...viour or envi ronmentally responsible disposal Observe environmental notes NOTE Damage to property due to failure to observe notes on material damage Notes on material damage inform you of risks which...

Page 9: ...Left hand drive vehicles 6 At a glance Cockpit...

Page 10: ...e stationary heater on off 203 Quick vehicle access Fingerprint sensor 358 Switching the MBUX multimedia system on off 358 a Switching sound on off 358 Adjusting the volume 358 B Hazard warning light...

Page 11: ...Left hand drive vehicles 8 At a glance Cockpit plug in hybrid...

Page 12: ...Trip computer 342 ECO Assist 220 3 q Reduces recuperation 222 4 Central display Plug in hybrid settings 389 Energy flow display 390 5 Sets charging times 389 6 DYNAMIC SELECT button 225 7 Haptic accel...

Page 13: ...Standard driver s display 10 At a glance Indicator and warning lamps standard...

Page 14: ...ure monitoring system 600 B Engine diagnostics 589 C ESP OFF 597 ESP 597 D Diesel engine preglow E Coolant temperature 589 F Coolant temperature display G Electric parking brake yellow 592 H Electric...

Page 15: ...Driver s display with driver camera 12 At a glance Indicator and warning lamps with driver camera...

Page 16: ...J Brakes red 592 J Brakes yellow 592 E 8 Reserve fuel with fuel filler flap location indicator 589 F Fuel level G R Rear fog light 171 H K High beam 172 L Low beam 170 T Standing lights 170 I H Merced...

Page 17: ...14 At a glance Overhead control panel...

Page 18: ...automatic interior lighting con trol on off 179 7 G SOS button 403 8 Switches the right hand reading lamp on off 179 9 3 Opens closes the panorama sliding sun roof 109 3 Opens closes the panorama slid...

Page 19: ...16 At a glance Door operating unit and seat adjustment...

Page 20: ...e mirrors 185 8 W Opens closes the right side window 105 9 W Opens closes the rear right side window 105 A p Opens closes the boot lid 99 B D Rear window roller sunblind 115 C S Child safety lock for...

Page 21: ...Vehicles with a reclining rear seat 18 At a glance Control settings in the rear passenger compartment...

Page 22: ...ilation on off 140 6 w Switches the rear seat heating on off 138 7 Adjusts reclining rear seats electrically 125 8 a Resets the standard seat adjustment set tings 126 9 V Memory function in the rear c...

Page 23: ...20 At a glance Emergencies and breakdowns...

Page 24: ...rting or towing away 457 6 Flat tyre 445 7 Hazard warning light system 173 8 Fire extinguisher 444 9 Fuel filler flap with information label on fuel type 233 information label on tyre pressure 470 QR...

Page 25: ...essages in the driver s display R Language select the language for the Digital Owner s Manual You can search for keywords using the search field Search in order to find quick answers to questions abou...

Page 26: ...suitable distance from the vehicle in front Avoid frequent sudden acceleration and braking Change gear in good time and use each gear only up to of its maximum engine speed Switch off the vehicle in s...

Page 27: ...rs or welding Have accessories retrofitted at a quali fied specialist workshop You could jeopardise the operating safety of your vehicle if you use parts tyres and wheels as well as accessories releva...

Page 28: ...se agreement for your vehicle contains a list of the equipment in your vehicle at the time of delivery Should you have any questions concerning equip ment and operation please consult a Mercedes Benz...

Page 29: ...hopping basket in the Mercedes me Store Complete the order The on demand feature is activated when operating the vehicle Speeding up activation Switch the vehicle off and lock it Unlock the vehicle af...

Page 30: ...ehicle becomes grounded e g on a high kerb or an unpaved road R the vehicle is driven too fast over an obsta cle e g a kerb speed bump or pothole R a heavy object strikes the underbody or suspension c...

Page 31: ...tage on board electrical system Do not switch on or use the vehicle if its high voltage on board electrical system components have been modified or dam aged Never touch damaged components of the high...

Page 32: ...modifications to compo nent parts of high voltage components Never touch damaged component parts of high voltage components Never touch component parts of high voltage components after an accident Ve...

Page 33: ...lowing web address https moba i daimler com markets ece row baix cars certificates of conformity en_GB index html You can obtain further information from a Mercedes Benz service centre For Israel only...

Page 34: ...ms For Jamaica only All wireless vehicle components have received type approval from the SMA For Nigeria only Connection and use of the radio communications equipment in this vehicle is permitted by t...

Page 35: ...tomotive radio applications Type of wireless applications and specifications in accordance with 2014 53 EU Technology Frequency range Transmission output magnetic field strength Remote Keyless Entry 2...

Page 36: ...eer RLAN wireless Headphones 2 4 GHz ISM band 2400 2483 5 MHz 100 mW EIRP RLAN 5 1 GHz UNII 1 5150 5250 MHz 25 mW EIRP Interior Monitoring Radar RLAN 5 8 GHz UNII 3 5725 5875 MHz 25 mW EIRP Remote Key...

Page 37: ...z 20 5 dBm 13 3 dBm Two way radio Tel7 telephone control unit E GSM 900 MHz GSM 1800 MHz 33 dBm 30 dBm UMTS Band I III VIII 24 dBm 1 3 dB LTE Band 1 3 7 8 20 28 23 dBm 2 dB RAMSES Router And Mobile SE...

Page 38: ...ecific absorption rate For France only The values were determined and tested in accord ance with the D cret n 2019 1186 guideline regarding the indication of the specific absorption rate SAR of wirele...

Page 39: ...le 0 036 W kg 2 W kg NRCS2P 0 003 W kg 2 W kg NTG6 0 199 W kg 4 W kg NTG7 0 08 W kg 2 W kg NTG7RSU 0 07 W kg 2 W kg Tablet PC SM T230NZ 0 7 W kg 4 W kg Radio data transmission telephone system 0 24 W...

Page 40: ...387 5933 VAT No CZ64 387 5933 herewith declares under our sole responsibility that the product 2 a Name Jack Type Number A A 164 580 02 18 A 166 580 01 18 B A 240 580 00 18 C A 639 580 02 18 D A 639...

Page 41: ...IMS dept Date March 2020 Signature IMS AE IMS AE L Diagnostics connection The diagnostics connection is a technical inter face in the vehicle It is used for example during repair and maintenance work...

Page 42: ...nostics connection can have the following effects R Malfunctions in the vehicle system R Permanent damage to vehicle components Please refer to the warranty terms and conditions for this matter Moreov...

Page 43: ...stickers you or others could fail to recognise certain dangers Leave warning stickers in position Observe the following information in particular when driving your vehicle R the safety notes in this...

Page 44: ...ng stations in the form of a wallbox or a public charging point for exam ple R vehicle components carrying live voltage This includes the charging cable and the charging control box for example Only h...

Page 45: ...tributable to a person or under certain conditions become attributable to a per son Depending on which vehicle data are availa ble it may be possible to make inferences about forexample your driving b...

Page 46: ...malfunctions compliance with warranty obliga tions and quality improvement To that end these data in particular information about component loads technical events malfunctions and other faults may be...

Page 47: ...em of your smartphone Online services Wireless network connection If your vehicle has a wireless network connection it enables data to be exchanged between your vehicle and additional systems The wire...

Page 48: ...ormation on data protection and your data protection rights can either be found on the manufacturer s website or you will receive this information as part of the various services and service offers Th...

Page 49: ...n with their back against the seat backrest R Sit with their feet resting on the floor if possi ble R Always secure persons under 1 50 m tall in an additional restraint system suitable for Mercedes Be...

Page 50: ...ltage on board electrical sys tem may not be deactivated as intended You may suffer an electric shock if you touch the damaged components of the high voltage on board electrical system Have the restra...

Page 51: ...from hot airbag components The airbag parts are hot after an airbag has been deployed Do not touch the airbag parts Have a deployed airbag replaced at a qualified specialist workshop as soon as possi...

Page 52: ...belt across your abdomen Pregnant women must also take particular care with this R Never route the seat belt across sharp poin ted abrasive or fragile objects R Only one person should use each seat be...

Page 53: ...nsioner seat belt anchorage or seat belt retractor Seat belts may sustain non visible damage in an accident e g due to glass splinters Modified or damaged seat belts could tear or fail in the event of...

Page 54: ...he seat belt extender for the rear seat helps you fasten your seat belt Close the door The seat belt extender extends If the vehicle is equipped with the MBUX Inte rior Assistant the seat belt extende...

Page 55: ...sition To engage the seat belt outlet release button 3 and ensure that the seat belt outlet engages A seat belt can only provide the best level of protection if it is worn correctly Observe the notes...

Page 56: ...and front passenger fasten their seat belts the seat belt warning goes out Function of the rear seat belt status display The rear seat belt status display is only available for certain countries When...

Page 57: ...h knee and lower leg R Driver s airbag front passenger airbag head and ribcage R Window airbag head R Side airbag ribcage also pelvis for front seat occupants R Centre airbag head and ribcage R Rear a...

Page 58: ...triggered the centre airbag deploys between the front seats Do not stow any objects in the deployment area of the centre airbag Information on the rear airbag Always observe the information on the rea...

Page 59: ...e deployment area of the airbags R The occupants must always keep their feet on the floor Do not put your feet on the cockpit for example Your feet may otherwise be in the deployment area of the airba...

Page 60: ...cle occupants by deploying This may be the case in particular if the airbag is integrated into the seat Always stow and secure objects cor rectly Before commencing your journey make sure that no objec...

Page 61: ...g a child restraint system to the front passenger seat observe the vehicle specific infor mation page 85 Also always observe the notes on rearward facing or forward facing child restraint systems on t...

Page 62: ...bag shut off When the vehicle is switched on a self test is per formed during which the two PASSENGER AIR BAG ON and OFF indicator lamps light up simulta neously The status of the front passenger airb...

Page 63: ...straint system and the stature of the child the PASSENGER AIR BAG OFF indicator lamp may be off In this case do not fit the rearward facing child restraint system to the front passenger seat Instead f...

Page 64: ...ature e g a teenager or small adult the PASSENGER AIR BAG OFF indicator lamp is either lit continuously or remains off depending on the classification If the PASSENGER AIR BAG OFF indicator lamp is of...

Page 65: ...eet cannot reach the floor they must adopt the correct seat position and let their legs hang down the front of the seat R The feet or legs of the person on the rear seat must not rest against the seat...

Page 66: ...e disa bled The rear airbags should be disabled in the follow ing situations in particular R A rearward facing child restraint system is secured on the left or right rear seat R The person in the rear...

Page 67: ...SAFE is able to detect certain critical driv ing situations and implement pre emptive meas ures to protect the vehicle occupants PRE SAFE can implement the following meas ures independently of each o...

Page 68: ...he system will not initiate any action in the fol lowing situations R when reversing or R when the vehicle is towing a trailer and there is a risk of a rear impact The system will not initiate any bra...

Page 69: ...the accelerator pedal with force Safely transporting children in the vehicle Always observe when children are travelling in the vehicle Also strictly observe the safety notes for the specific situatio...

Page 70: ...raint system approval categories and details on the approval label on the child restraint system page 72 Detecting risks avoiding danger Securing systems for child restraint systems in the vehicle Onl...

Page 71: ...raint system can be become detached and strike vehicle occu pants Always comply with the manufacturer s installation instructions for the child restraint system and its correct use Always fit child re...

Page 72: ...le to perform their intended protective function It may be the case that the child cannot be properly restrained Always immediately replace child restraint systems that have been dam aged or involved...

Page 73: ...intense heat or cold there is a risk of severe injury or even death Never leave persons particularly chil dren unattended in the vehicle Overview of recommended child restraint systems Further informa...

Page 74: ...SAFE plus II Approval E1 04 301 146 Order number2 A 000 970 38 02 1 Manufacturer Britax R mer 2 With colour code 9H95 Weight category I 9 to 18 kg and from approx imately 9 months to 4 years Type1 DU...

Page 75: ...ld restraint systems Only use approved child restraint systems Only child restraint systems that meet the follow ing UNECE standards are permitted for use in the vehicle R UN R44 R UN R129 i Size chil...

Page 76: ...aint systems in the i Size category are approved for installation in vehi cles with i Size mounting brackets They can be used in accordance with overviews of the suitability of seats for securing chil...

Page 77: ...restraint systems according to the table in Overview of the recommended child restraint systems or if the vehicle and the seat are listed on the child restraint system manu facturer s vehicle model l...

Page 78: ...page 74 or UN R129 as per the following i Size tables may be attached i Size child restraint systems ISO R2 ISO F2X ISO B2 ISO B3 Front passenger seat Left right rear seat X i U X Not suitable for an...

Page 79: ...the child restraint system has been removed replace the head restraint immedi ately and adjust all head restraints correctly O If the head restraint of the child seat cannot be fully extended when it...

Page 80: ...oth mounting brackets 2 in the vehi cle To close fold upholstered lining 1 upwards Lift the tab from the support surface and slide it back into the upholstery slot between the seat backrest and seat c...

Page 81: ...head restraint 1 between the two head restraint bars Hook Top Tether hook 5 of Top Tether belt 4 into Top Tether anchorage 3 without twisting Tension Top Tether belt 4 In doing so com ply with the ch...

Page 82: ...if the vehicle and the seat are listed in the child restraint system manufacturer s vehicle model list UF Suitable for forward facing child restraint systems of the Universal category in this weight c...

Page 83: ...ia display page 64 Securing the child restraint system with the seat belt Notes on the suitability of seats for attaching belt secured child restraint systems Rear seats without belt airbag and withou...

Page 84: ...the ISOFIX or the i Size child seat anchor R Secure a forward facing child restraint system with the ISOFIX or the i Size child seat anchor and if present the Top Tether anchorage Vehicles with a recl...

Page 85: ...ems according to the table in Recommended child restraint systems or if the vehi cle and the seat are listed in the child restraint system manufactur er s vehicle model list UF Suitable for forward fa...

Page 86: ...Where possible adjust the seat cushion inclination accordingly O The child restraint system must not be put under strain by the head restraint Adjust the head restraints as appropriate O Make sure tha...

Page 87: ...p is off the front passenger airbag can deploy in the event of an accident The child could be struck by the airbag Always ensure that the front passenger airbag is disabled The PASSENGER AIR BAG OFF i...

Page 88: ...straint system must as far as possible be resting on the seat backrest of the front passenger seat O If the head restraint of the child seat cannot be fully extended when it is installed in the vehicl...

Page 89: ...in the vehicle they could in particular R open doors thereby endangering other persons or road users R get out and be struck by oncoming traffic R operate vehicle equipment and become trapped for exam...

Page 90: ...afety notes in the Notes on the addi tional door lock section The child safety lock on the rear doors secures each door separately The doors can no longer be opened from the inside Press the lever in...

Page 91: ...Risk of accident and injury due to animals left unsecured or unattended in the vehicle If you leave animals in the vehicle unattended or unsecured they could press buttons or switches for instance An...

Page 92: ...ck the vehicle Keep the vehicle key out of the reach of children NOTE Damage to the key caused by mag netic fields Keep the key away from strong magnetic fields Vehicle key 1 Indicator lamp 2 To lock...

Page 93: ...this func tion is forbidden this function is not activated in the vehicle and must not be activated Changing the unlocking settings Possible unlocking functions of the key R Central unlocking R Unlock...

Page 94: ...immedi ately press key button twice in quick succession The indicator light of the key lights up once briefly and once for a long time To activate press any button on the key When the vehicle is start...

Page 95: ...ed batteries Requirements R You require a CR 2032 3 V cell battery Mercedes Benz recommends that you have the battery replaced at a qualified specialist work shop Remove the emergency key page 91 Pres...

Page 96: ...o metal objects or induction loops for electrical gate systems or automatic barriers Make sure that there is sufficient distance between the key and the potential source of interference You have lost...

Page 97: ...by deactivating interior protection before locking the vehicle page 118 Unlocking opening the doors from the inside United Kingdom only observe the notes on the additional door lock page 93 Pull door...

Page 98: ...outer sensor surface of the door handle to unlock it The door handles retract automatically R when you lock the vehicle with the key R when you touch the recessed sensor surface of the door handle to...

Page 99: ...using KEYLESS GO Possible causes R The function of the key has been deactivated R The key battery is weak or discharged Activate the function of the key page 91 Check the battery using the indicator l...

Page 100: ...or pushed R If the vehicle is being tested on a roller dyna mometer Power closing function WARNING Risk of becoming trapped when the doors close automatically Body parts or objects can become trapped...

Page 101: ...key page 91 If the door handle is retracted Insert a flat non metallic object behind door handle 1 from above and pry it slightly out ward Reach behind door handle 1 from below pull it outward to the...

Page 102: ...be opened from the outside Boot Opening the boot lid DANGER Risk of exhaust gas poisoning Combustion engines emit poisonous exhaust gases such as carbon monoxide Exhaust gases can enter the vehicle in...

Page 103: ...occupants There is a risk of injury particularly in the event of sudden braking or a sudden change in direction Always stow objects in such a way that they cannot be thrown around Before the journey...

Page 104: ...is in the vicinity of the closing area Use one of the following options to stop the closing process R Press the H button on the key R Press or pull the remote operating switch on the driver s door R...

Page 105: ...the automatic clos ing process it will automatically open again The automatic reversing function is only an aid and is not a substitute for your attentiveness During the closing process make sure that...

Page 106: ...ors NOTE Damage to the vehicle caused by unintentionally opening the boot lid or a door R when using an automatic car wash R when using a high pressure cleaner Deactivate the function of the key in th...

Page 107: ...t with a length reaching over the boot sill down into the detection range of the sensors is used R The protective mat is not secured correctly R Work is being done on the trailer hitch trailers or rea...

Page 108: ...clockwise from position 1 to position 2 Turn the emergency key back to position 1 and remove it If you use the emergency key to unlock and open the boot lid the anti theft alarm system will be trigger...

Page 109: ...oming trapped when children operate the side windows Children could become trapped if they operate the side windows particularly when unatten ded Activate the child safety lock for the rear side windo...

Page 110: ...in the closing area If someone becomes trapped press the W button to open the side window again Automatic function of the side windows In the following cases the side windows will be closed automatic...

Page 111: ...n the convenience closing feature is oper ating parts of the body could become trapped in the closing area of the side window and the sliding sunroof When the convenience closing feature is operating...

Page 112: ...d follow up adjustment The side window will be closed without the automatic reversing function The side windows cannot be opened or closed using the convenience opening feature Possible causes R The k...

Page 113: ...oof to malfunction Open the sliding sunroof only if it is free of snow and ice NOTE Damage caused by protruding objects Objects that protrude from the sliding sunroof may damage the seals Do not allow...

Page 114: ...point of resistance and hold it until the roller sunblind has reached the desired position To open close fully push or pull button 1 beyond the point of resistance and release it Automatic reversing...

Page 115: ...utomatic functions of the sliding sunroof The term sliding sunroof refers to the pano rama sliding sunroof The sliding sunroof will be closed automatically when the vehicle has been switched off in th...

Page 116: ...t be closed and you can not see the cause The term sliding sunroof refers to the pano rama sliding sunroof If the sliding sunroof is obstructed during closing and reopens again slightly Immediately af...

Page 117: ...close the rear roller sunblind Roller sunblinds Extending or retracting the roller sunblinds on the rear side windows The roller sunblinds for the rear side windows can be operated with the buttons fo...

Page 118: ...then return to its starting position Extending or retracting from the driver s seat NOTE Damage caused by objects Objects can cause the roller sunblind to mal function Do not store objects on the rear...

Page 119: ...on ATA Anti Theft Alarm system Function of the ATA system If the ATA system is primed a visual and audible alarm is triggered in the following situations R when a door is opened R when the boot lid is...

Page 120: ...tely 60 seconds R after locking the vehicle with the key R after locking the vehicle using KEYLESS GO Tow away protection is only primed when the fol lowing components are closed R doors R boot lid To...

Page 121: ...LESS GO R when using HANDS FREE ACCESS The following situations can lead to a false alarm R when there are moving objects suchas mas cots in the vehicle interior R when a side window is open R when a...

Page 122: ...ng points into consideration R You are sitting in an upright position R Your thighs are slightly supported by the seat cushion R Your legs are not fully extended and you can depress the pedals properl...

Page 123: ...carelessly If you adjust the seat height carelessly you or other vehicle occupants could be trapped and thereby injured Children in particular could accidentally press the electrical seat adjustment b...

Page 124: ...on of the automatic co driver airbag shutoff or damage the system Do not store any objects under the co driver seat When the co driver seat is occupied make sure that no objects are trapped under the...

Page 125: ...tomatically when you adjust the backrest angle Adjusting the front passenger seat electrically from the driver s seat You can call up the following functions for the front passenger seat R Seat adjust...

Page 126: ...luxury head restraint 1 Selects the front passenger seat 2 Head restraint fore and aft position 3 Head restraint height 4 Seat backrest inclination 5 Seat height 6 Seat fore and aft position Vehicles...

Page 127: ...fety lock to disable this function page 87 Adjusting the rear seats electrically WARNING Risk of injury or death due to incorrect seat position The seat belt will not offer the intended level of prote...

Page 128: ...s on the front passenger side 1 Fore and aft position of the head restraint vehicles with active multicontour seat 2 Head restraint height 3 Seat backrest inclination 4 Combined seat cushion inclinati...

Page 129: ...ge 87 The leg rest will fold down if overloaded If this is the case fold up the leg rest and engage it Chauffeur mode Information on chauffeur mode WARNING Risk of injury due to incorrectly adjusted h...

Page 130: ...eats The switches for adjusting the seats do not move You will therefore receive no direct feedback on the switch while pressing the switch Feedback is provided only by the movement of the seat Observ...

Page 131: ...e area for chauffeur mode Release button 2 Push button 2 forward and hold it again until the front passenger seat is in the position for chauffeur mode The front passenger seat head restraint will fol...

Page 132: ...ger seat backrest Push button 1 towards the rear The footrest will move out from under the front passenger seat Push the extended footrest upwards with your foot until it releases Allow the footrest t...

Page 133: ...head restraint will fold forwards To fold the head restraint into position push button 2 back The head restraint will fold into position You can also fold the front passenger head restraint into posi...

Page 134: ...nto the upright position The front passenger seat will then move fur ther towards the rear or Briefly push button 2 towards the rear The front passenger seat will move automati cally to the threshold...

Page 135: ...nts have not been adjusted cor rectly there is an increased risk of injury in the head and neck area e g in the event of an accident or sudden braking Before driving off make sure for every vehicle oc...

Page 136: ...gain The outer head restraints will move into the last stored position Adjusting the rear seat outer head restraints man ually To raise pull the head restraint upwards and let it engage Lowering Push...

Page 137: ...Attaching a heated additional cushion In vehicles with electrically adjustable head restraints you can heat the additional cushion Attach the additional cushion to the head restraint as described Mov...

Page 138: ...is the position in which the head restraint is folded downwards When the centre seat is used the head restraint must be in the upright locked usage position To fold into position pull the head restra...

Page 139: ...desired seat The seat heating balance can be set in the Seat climate control menu in the rear Coupling neck heat to seat heating Select Additional neck warmer Switch the function for the desired seat...

Page 140: ...ed at any time via the control buttons The outside mirrors are not set via this func tion Instead they have to be set manually via the operating switches Setting automatic adjustment of the lateral su...

Page 141: ...programme page 137 Start the programme for the desired seat To set the massage intensity switch High intensity on or off The availability of this function is dependent on the vehicle s equipment For t...

Page 142: ...at no objects or documents are on the seats when the seat heater is switched on Requirements R The power supply is switched on Press button 1 repeatedly until the desired heating level is set Dependin...

Page 143: ...g the multimedia system page 140 Setting the panel heating Multimedia system 4 5 Comfort 5 Seat 5 Heating settings 5 Panel heating When the seat heating is switched on the armr ests the centre panels...

Page 144: ...is in motion R if you fasten your seat belt while the vehi cle is in motion Before starting the vehicle in particular adjust the driver s seat head restraint steering wheel and mirror and fasten your...

Page 145: ...When the function has been activated the steer ing wheel heater will automatically be activated and deactivated when you switch the seat heating on and off Easy entry and exit feature Using the easy e...

Page 146: ...river s seat will move as fol lows R The steering wheel will move upwards R The driver s seat will move forward or back ward to a seat position suitable for getting out of the vehicle This will occur...

Page 147: ...n the vehicle is station ary WARNING Risk of entrapment when adjusting the seat with the memory func tion When the memory function adjusts the seat you and other vehicle occupants particularly childre...

Page 148: ...head up display and the outside mirror to the desired position Press the V button and then release it Press one of the preset position buttons 4 T or U within three seconds An acoustic signal sounds T...

Page 149: ...krest and head restraint R Vehicles with active multicontour seats the seat side bolsters of the seat backrest as well as the contour of the seat backrest in the lum bar region R Seat heating distribu...

Page 150: ...lamp in the button does not light up Vehicles without reclining rear seat press pre set position button 4 T or U The seat is moved to the stored position After releasing the button the rear seat is a...

Page 151: ...in the selected preset position Vehicles with reclining rear seat press one of the preset position buttons 4 or T within three seconds The settings for the front passenger seat and the rear seat are...

Page 152: ...ear airbag also observe the notes on the rear airbag page 62 WARNING Risk of injury from unsecured items in the vehicle If objects luggage or loads are not secured or not secured sufficiently they cou...

Page 153: ...ehicle occu pants may come into contact with the liquid and if it is hot they could be scalded You could be distracted from traffic conditions and you may lose control of the vehicle Only use the cup...

Page 154: ...le loads for the vehicle including occupants Information can be found on the vehicle identi fication plate page 487 R the load must not protrude above the upper edge of the seat backrests R always pla...

Page 155: ...ing the folding table out or in WARNING Risk of injury from an open folding table Vehicle occupants may bump into the folding table and injure themselves Close the folding table before each jour ney N...

Page 156: ...armrest Tap handset 1 Handset 1 will rise Remove handset 1 Vehicles with individual rear seats Open the stowage box in the rear compart ment backrest Press button 1 Remove the handset Overview of the...

Page 157: ...is unlocked page 155 Vehicles with individual rear seats Vehicles with electrically adjustable rear outer seats Vehicles with electrically adjustable outer seats fold down the rear armrest Pull handl...

Page 158: ...until the flap locks in the highest position The through loading feature in the rear com partment will be opened If the through loading feature is to be used as a stowage compartment again Fold down...

Page 159: ...f the EASY PACK boot box to any position WARNING Risk of becoming trapped and injured when raising the floor Your hands may become trapped on the frame of the EASY PACK boot box and objects may be thr...

Page 160: ...and be thrown out Do not transport objects that are sharp edged pointed rounded or fragile and objects that roll in the EASY PACK boot box Always stow and secure such objects outside of the box in th...

Page 161: ...ng and removing the EASY PACK boot box Installing Turn rotating catches 6 outward Insert retainers 3 of box 1 into holes 2 Raise box 1 in the direction of the arrow and press hooks 5 into the anchorag...

Page 162: ...ge to the vehicle due to not observing the maximum permitted head room clearance If the vehicle height is greater than the maxi mum permitted headroom clearance the roof and other parts of the vehicle...

Page 163: ...manufacturer Secure the load on the roof luggage rack Cup holders Switching the cooling or heating function for the temperature controlled cup holder on or off When the heating function is used the me...

Page 164: ...that are dry and free of damage When the vehicle is switched off make sure that the 230 V power socket is dry Immediately have the 230 V power socket checked or replaced at a qualified specialist work...

Page 165: ...age is sufficient indicator lamp 1 lights up When the 230 V socket is not in use keep socket flap 3 closed USB port in the rear passenger compartment Depending on the vehicle equipment the vehicle has...

Page 166: ...ic bottles with a maximum capacity of 0 5 litres and cans with a capacity of up to 0 33 litres If you do not need to use the refrigerator box for an extended period you should switch it off defrost it...

Page 167: ...g lights up or two indicator lamps high cooling light up To switch off press button 2 repeatedly until both indicator lamps go out Removing or fitting the refrigerator box Installing Remove cover cap...

Page 168: ...ction of the arrow Stowage compartment 1 will be open To close slide the stowage compartment in refrigerator box 1 forwards in the direction of the arrow Stowage compartment 1 will be closed Wireless...

Page 169: ...no liquids enter the mobile phone stowage compartment Always observe the notes for persons with elec tronic medical aids page 40 R Depending on the vehicle equipment the mobile phone is connected to...

Page 170: ...addi tion malfunctions during the mobile phone s charging process are shown by the indicator lamp flashing three times The mat can be removed for cleaning e g using clean lukewarm water Radio equipmen...

Page 171: ...e 149 Fitting and removing the floor mats WARNING Risk of accident due to objects in the driver s footwell Objects in the driver s footwell may impede pedal travel or block a depressed pedal This jeop...

Page 172: ...Removing floor mats Slide the corresponding seat backwards and pull the floor mat off holders 2 Adjust the corresponding seat Seats and stowing 169...

Page 173: ...low beam setting left right side traffic display message is displayed Following manual adjustment R Oncoming traffic will not be dazzled R The edge of the road will not be illuminated as far or as hig...

Page 174: ...he driv er s door is opened R Observe the notes on locator lighting page 179 Switching on accident scene lighting Switch off the vehicle Switch on the hazard warning lights page 173 Turn the light swi...

Page 175: ...in the direction of arrow 1 or pull it in the direction of arrow 3 Headlamp flashing Pull the combination switch in the direction of arrow 3 Turn signal light To indicate briefly push the combination...

Page 176: ...tion It also provides extended functions for improved illumination of the road The system comprises the following functions R Active headlamps page 173 R Cornering light page 174 R Motorway mode page...

Page 177: ...ation of the vehicle s current navigation posi tion It will remain active until after the vehicle has left the roundabout or the junction Motorway mode function Motorway mode increases the range and b...

Page 178: ...r assistance systems by projecting the assistant displays in front of the vehicle while it is in motion DIGITAL LIGHT can therefore help the driver in critical situations The availability of the funct...

Page 179: ...ks zone the system will provide support as follows R A corresponding symbol will be projected onto the road when you enter a roadworks zone R When you drive through a roadworks zone guide lines that r...

Page 180: ...Plus does not react to R road users without lights e g pedestrians R road users with poor lighting e g cyclists R road users whose lighting is obstructed e g by a barrier On very rare occasions Adapti...

Page 181: ...ll switch on automatically R If other road users are detected partial high beam will switch on automatically At speeds above 40 km h R If no other road users are detected on a straight road ULTRA RANG...

Page 182: ...ing deactivating the locator lighting Multimedia system 4 5 Settings 5 Lights 5 Interior exterior lighting Activate or deactivate Locator lighting When the function is activated the exterior light ing...

Page 183: ...a system 4 5 Comfort 5 Ambient lighting Setting the colour Select Colour Select Monochrome or Multi colour Set the desired colour or colour scheme Adjusting the brightness Select Brightness Adjust the...

Page 184: ...of the cockpit will flash bright red Further information on the Active Brake Assist page 287 R Active Blind Spot Assist In vehicles with active ambient lighting the ambient lighting on the affected s...

Page 185: ...een In the case of heavy soiling you can deep clean the windscreen above outside temperatures of 5 C In a stationary vehicle turn the combination switch to position 1 2 or 3 Press and hold the button...

Page 186: ...old the wiper arm with one hand With the other hand turn the wiper blade away from the wiper arm in the direction of arrow 1 as far as it will go Slide catch 2 in the direction of arrow 3 until it eng...

Page 187: ...film 1 from the mainte nance displays on the tips of the newly fitted wiper blades When the colour of the maintenance displays changes from black to yellow replace the wiper blades The duration until...

Page 188: ...knob 2 engages Press the wiper blade beyond the point of resistance in the direction of arrow 3 on the wiper arm The wiper blade will engage with a noticeable click and move freely again Fold the wip...

Page 189: ...button 2 or 4 to select the desired mir ror In vehicles with MBUX Interior Assistant and driver camera the required outside mirror can also be preselected automatically via a natural head movement to...

Page 190: ...with electrolyte R If an allergic reaction occurs seek medical attention immediately The inside rearview mirror and the outside mirror on the driver s side will automatically go into anti dazzle mode...

Page 191: ...g position Activating deactivating the automatic mirror fold ing function Multimedia system 4 5 Settings 5 Vehicle 5 Closing functions Activate or deactivate Automatic mirror fold in Area permeable to...

Page 192: ...eflective windscreen function The infrared reflective windscreen is coated and reduces the build up of heat in the vehicle interior The coating shields the vehicle interior from radio waves Light and...

Page 193: ...mples of j switching off climate con trol page 192 switching the A C function on off page 193 and 0 syn chronisation function page 194 3 Demists the windscreen page 197 193 4 g Switches air recirculat...

Page 194: ...tment left 3 Sets the airflow in the rear passenger com partment left or switches climate control on off page 192 4 Switches climate control on off page 192 or switches residual heat on off page 195 5...

Page 195: ...low to level 0 using buttons 3 and 5 If rear climate control is switched off via but ton 4 OFF will be shown on the rear display Calling up the air conditioning menu using the cli mate bar The air con...

Page 196: ...cooling and dehumidification of the inte rior air will be provided when the A C function is activated Select A C A C Setting climate control to automatic mode via the climate bar In automatic mode the...

Page 197: ...perature Setting the airflow Select Second row of seats Set the air flow with s or r Controlling the rear climate control automatically Select AUTO When the defrost function is activated some function...

Page 198: ...the cli mate bar Requirements R The residual heat function is available R The vehicle is parked R The coolant temperature is sufficiently high It is possible to make use of the residual heat from the...

Page 199: ...down until the climate control bar is active Select Air freshener Activate or deactivate fragrancing Setting the fragrance system using the multimedia system Requirements R A flacon is inserted R The...

Page 200: ...observe the manufacturers safety noti ces on the perfume packaging Dispose of the genuine Mercedes Benz interior perfume flacon when it is empty and do not refill it Refillable flacon Unscrew the cap...

Page 201: ...Blower R Seat ventilation Depending on the vehicle s equipment the follow ing functions will be activated as needed during pre warming R Automatic climate control R Blower R Seat heating R Steering wh...

Page 202: ...ury or even death Never leave persons particularly chil dren unattended in the vehicle WARNING Risk of burns due to repeatedly switching on the seat heating Repeatedly switching on the seat heating ca...

Page 203: ...arture time via the climate bar Multimedia system 4 Climate menu 5 Pre entry climate ctrl Setting the departure time The set departure times are used for the vehi cle s pre entry climate control and f...

Page 204: ...m of 55 minutes before the selected departure time It will remain active for another five minutes if depar ture is delayed To deactivate the pre entry climate control for departure time early vehicles...

Page 205: ...is interrupted Vehicles with a 48 V on board electrical sys tem press button 1 The red or blue indicator lamp on button 1 will light up or go out Plug in hybrid press on the climate bar of the central...

Page 206: ...of hatch on the wind ward side of the vehicle to ensure an adequate supply of fresh air WARNING Risk of fire due to hot station ary heater components and exhaust gases Flammable materials such as leav...

Page 207: ...with the stationary heater equipment Multimedia system 4 Climate menu 5 Stationary heater Selecting the departure time Select Time A Time B or Time C Setting the departure time Select Time A Time B o...

Page 208: ...ents WARNING Risk of burns or frostbite due to being too close to the air vents Very hot or very cold air can flow from the air vents Make sure that all vehicle occupants always maintain a sufficient...

Page 209: ...r down or to the left or right Opening or closing the air vent in the glove box NOTE Damage to temperature sensitive objects in the glove box Temperature sensitive objects stored in the glove box may...

Page 210: ...s when the vehicle is started R If the high voltage battery is sufficiently charged the vehicle can be started with the electric drive system without the combustion engine noiseless start R If the hig...

Page 211: ...depend ent vehicle noise emissions when the vehicle is driving forwards or reversing at a speed of up to around 30 km h R This helps other road users particularly pedestrians and cyclists to hear you...

Page 212: ...gh voltage disconnect device Switch off the vehicle Shift the transmission to position j Apply the electric parking brake Secure the vehicle against rolling away Open the bonnet Press release tab 1 in...

Page 213: ...ed off again if the fol lowing conditions are met R you open the driver s door R you press button 1 twice more To switch on the vehicle press button 1 twice Indicator and warning lamps light up on the...

Page 214: ...ing To do this press button 1 for about three sec onds or press button 1 three times within three seconds Be sure to observe the safety notes concerning this under Driving tips page 214 Observe any in...

Page 215: ...ing before starting the engine R The legal stipulations in the area where your vehicle is parked allow engine starting via smartphone R It is safe to start and run the engine where your vehicle is par...

Page 216: ...the following running in notes R In certain driving and driving safety systems the sensors adjust automatically while a cer tain distance is being driven after the vehicle has been delivered or after...

Page 217: ...acceler ator pedal After no more than five seconds take your left foot quickly off the brake but keep the accel erator pedal depressed The vehicle will pull away at maximum acceler ation Switch on ES...

Page 218: ...closed space without sufficient venti lation WARNING Risk of skidding and of an acci dent due to shifting down on slippery road surfaces If you shift down on slippery road surfaces to increase the eng...

Page 219: ...rature NOTE Damage to the catalytic converter due to non combusted fuel The engine is not running smoothly and is mis firing Non combusted fuel may get into the catalytic converter Only depress the ac...

Page 220: ...p R brake occasionally while paying attention to the traffic conditions R carefully depress the brake pedal at the end of the journey and when starting the next jour ney Notes on aquaplaning Aquaplani...

Page 221: ...following situations if all vehicle conditions for an automatic engine stop are met R You brake the vehicle to a standstill in trans mission position h or i R Vehicles with a 48 V on board electrical...

Page 222: ...In addition the following display message will appear on the driver s display Vehicle is operational Switch off vehicle before exiting If you do not switch off the vehicle it will automat ically be s...

Page 223: ...This allows the system to optimally adjust the driving style for the route ahead save fuel and recuperate If the system detects an event ahead and the vehicle nears the event ECO Assist will calculate...

Page 224: ...the windscreen in the vicinity of the multifunction camera or if the camera is misted up damaged or obscured R If the traffic signs are hard to detect e g due to dirt snow or insufficient lighting or...

Page 225: ...celeration You can use the steering wheel gearshift pad dles to adjust the intensity of recuperation in drive programs n o and The following recuperation levels are available R h Intelligent and antic...

Page 226: ...ll back into traffic and the distance to the vehicle in front is very short The function will be active in the following circum stances R The function is activated in the multimedia system page 224 R...

Page 227: ...reflections R If there is dirt on the windscreen in the vicinity of the multifunction camera or if the camera is misted up damaged or obscured R If the radar sensors are dirty or damaged R If the tra...

Page 228: ...tes that the journey is being continued with the combustion engine DYNAMIC SELECT button Function of the DYNAMIC SELECT button Depending on the engine and equipment the vehicle has different drive pro...

Page 229: ...ectrically drivable speed R Activation of the combustion engine via the point of resistance of the accelerator pedal kickdown o Battery Hold plug in hybrid R Prioritises maintaining the state of charg...

Page 230: ...ECO start stop setting for the previous journey be saved for the respective user profile This function must be activated for each user profile separately The drive program for the respective user prof...

Page 231: ...vehicle models Displaying engine data Multimedia system 4 5 Info Select Engine The engine data is displayed The actual maximum values that can be ach ieved for engine output and engine torque may dev...

Page 232: ...vehicle they could in particular R open doors thereby endangering other persons or road users R get out and be struck by oncoming traffic R operate vehicle equipment and become trapped for example In...

Page 233: ...ngaged as soon as one of the following conditions is met R You switch to transmission position h or k R You press the button j Engaging park position P NOTE Damage due to engaging park posi tion j whi...

Page 234: ...e accelerator pedal R The driving speed Manual gearshifting For plug in hybrids observe the information regarding the regenerative brake system page 221 When the automatic transmission is shifted to p...

Page 235: ...o protect against engine overrev the automatic transmission will shift up to the next gear when maximum engine speed has been reached Glide mode function With an anticipatory driving style Glide mode...

Page 236: ...front for vehicle speed for braking in good time and for staying in lane In wintry road conditions the maximum effect of 4MATIC can be achieved only if you use winter tyres M S tyres with snow chains...

Page 237: ...t in damage to the fuel system the engine and the emission control system Only refuel using unleaded sulphur free spark ignition engine fuel that conforms to European EN 228 or an equivalent specifica...

Page 238: ...ne If you have accidentally refuelled with the wrong fuel R Do not switch on the vehicle Otherwise fuel can enter the fuel system Even small amounts of the wrong fuel could result in damage to the fue...

Page 239: ...illing pumps Your vehicle is equipped with an incorrect fuelling protector to prevent filling up with the wrong fuel This function may be deactivated in some countries due to local circumstances For m...

Page 240: ...y and then goes out R The yellow engine diagnostics warning lamp lights up NOTE Damage to the fuel filler flap when opening it If an attempt is made to open a fuel filler flap that is not unlocked the...

Page 241: ...e After topping up carefully close the AdBlue refill container Avoid carrying AdBlue refill containers permanently in the vehicle Requirements R The vehicle is unlocked The following messages appear i...

Page 242: ...d range Opening the AdBlue filler cap Press on the back area of fuel filler flap 1 Turn AdBlue filler cap 2 anti clockwise and remove it You can also store the AdBlue filler cap in the fuel filler cap...

Page 243: ...le for lengthy periods of time Lithium ion batteries experience a natural self discharge Exhaustive discharging can therefore occur if the vehicle is idle for several months This can damage the high v...

Page 244: ...7 R Charge the high voltage battery if the charge level is below 15 R Do not disconnect the 12 V battery even if the vehicle is left idle for a lengthy period Other wise the condition of the vehicle s...

Page 245: ...requirements of your current location when charging Only use charging cables which conform to the grid requirements Consult a qualified electrician or your local grid operator if you have any question...

Page 246: ...ion reels R Multiple sockets Never use socket adapters to connect the charging cable to the mains socket The only exception being if the adapter has been tested and approved by the manufacturer for ch...

Page 247: ...icle DANGER Risk of fatal injuries due to dam aged components Connecting the charging cable to a charging station using a damaged component part could cause a fire or an electric shock for example For...

Page 248: ...During the charging process the high voltage on board electrical system is under high volt age Do not perform any maintenance work during the charging process Most charging stations must be activated...

Page 249: ...ng capacity shown in the driver s display The charging cable supplied is set to a country specific maximum charging current value When charging abroad the maximum value may exceed the permitted value...

Page 250: ...When all four displays light up the charging cable operating unit performs a self test If temperature monitor 3 indicates a malfunc tion it may help to protect the charging cable from direct sunlight...

Page 251: ...per arch of socket lamp 1 is used for the lighting and flashes or lights up as with indicator lamp 3 The lower arch is used for the status display and flashes or lights up as with indicator lamp 2 Ove...

Page 252: ...over the cable Have a damaged vehicle socket replaced at a qualified specialist workshop as soon as possible Never connect the charging cable to a damaged vehicle socket NOTE Damage due to overheating...

Page 253: ...charging cable connector out of the socket and reinsert it Requirements R The transmission is in position j R The vehicle is unlocked or the distance between the key and the vehicle does not exceed 1...

Page 254: ...into the wallbox charging station socket to the stop Make sure that the charging cable is not taut when inserted The indicator lamp 5 and lower status display 4 flash orange and as soon as the high vo...

Page 255: ...not exceed 1 m Combo 1 vehicle socket Combo 1 vehicle socket press charging inter ruption button 3 The charging process is ended The indi cator lamp 1 lights up white The vehicle socket is unlocked T...

Page 256: ...et flap Remove the charging cable connector from the mains socket or from the socket on the wallbox charging station and stow the vehi cle s charging cable safely in the vehicle page 240 After the cha...

Page 257: ...damage Make sure that the socket cover is closed properly before closing the socket flap This can otherwise result in damage which may prevent the socket flap from being opened again NOTE Damage to t...

Page 258: ...efore it is nec essary to open both parts of socket cover 2 Insert the CCS charging cable connector into the vehicle socket to the stop Make sure that the charging cable is not taut when inserted The...

Page 259: ...ect current charging process mode 4 Requirements R The distance between the key and the vehicle does not exceed 1 m Combo 1 vehicle socket Press charging interruption button 3 The charging process is...

Page 260: ...imum state of charge depending on the setting 4 Time remaining until completely charged until the selected maximum charge level is reached 5 Dynamic charge level display 6 Current charging capacity Sp...

Page 261: ...trapped for example In addition the children could also set the vehicle in motion by for example R releasing the parking brake R changing the transmission position R starting the vehicle Never leave...

Page 262: ...for approximately four minutes if the driver s door is closed Electric parking brake Function of the electric parking brake applying automatically WARNING Risk of accident and injury due to leaving ch...

Page 263: ...n The power supply is insufficient The vehicle is stationary for a lengthy period When the electric parking brake is applied the red indicator lamp lights up in the driver s display The electric parki...

Page 264: ...or lamp lights up in the driv er s display Information on collision detection on a parked vehicle If a collision is detected when the tow away pro tection is primed on a locked vehicle you will receiv...

Page 265: ...tomatic recording of the vehicle sur roundings Activate or deactivate Take photos Transferring the collision photos with the Mercedes me App Select Upload to Mercedes me Select Upload automatically Sc...

Page 266: ...matically deactivated when the vehicle is switched on Activating deactivating standby mode parking up the vehicle Requirements R The vehicle has been switched on but not star ted Multimedia system 4 5...

Page 267: ...certain driving and safety systems cannot function correctly There is a risk of an accident Keep the area around vehicle sensors or cameras clear of any obstructions and clean Have damage to the bumpe...

Page 268: ...e 291 R Traffic light view page 294 R AIRMATIC page 301 R E ACTIVE BODY CONTROL page 303 Driving Assistance Package The availability of some functions or sub func tions of the Driving Assistance Packa...

Page 269: ...ess the brake pedal with full force in emergency braking situations ABS pre vents the wheels from locking The Brake Assist System BAS supports your emergency braking situation with additional brake fo...

Page 270: ...ll away and accelerate on a slippery carriageway ETS 4ETS can improve the vehicle s traction by intervening in the following ways R The drive wheels are braked individually if they spin R More drive t...

Page 271: ...on is available in quick access ESP can other wise be found in the Assistance menu Select ESP Select On or Off ESP is deactivated if the ESP OFF warn ing lamp lights up continuously in the driver s di...

Page 272: ...the power supply R If the HOLD function is deactivated by depressing the accelerator pedal or brake pedal e g by a vehicle occupant Always secure the vehicle against rolling away before you leave it R...

Page 273: ...s the vehicle Swiftly move your foot from the brake pedal to the accelerator pedal Do not leave the vehicle when it is being held by Hill Start Assist Function of Adaptive Brake Lights Adaptive Brake...

Page 274: ...display 1 is green If ATTENTION ASSIST is unable to calculate the attention level and cannot issue a warning the System suspended message appears If the system which uses the driver camera detects ind...

Page 275: ...tuations R If you switch off the vehicle R If you unfasten your seat belt and open the driver s door e g to change drivers or take a break Setting ATTENTION ASSIST Multimedia system 4 5 Settings 5 Ass...

Page 276: ...ssages no longer appear until you switch off the vehicle The speed will only be displayed again once the vehicle has been restarted or if the set speed is changed The permanent limiter does not switch...

Page 277: ...recognise dangers page 263 Display in the driver s display in the Assistance menu 1 Vehicle in front 2 Distance indicator 3 Set specified distance Vehicle detected in front 1 is highlighted in green...

Page 278: ...ISTRONIC may accel erate or brake in the following cases for example R If the vehicle pulls away using Active Dis tance Assist DISTRONIC R If the stored speed is called up and is con siderably faster...

Page 279: ...ge 469 Variable limiter R The variable limiter is selected J Adopts the stored detected speed Deactivates Active Distance Assist DISTRONIC the variable limiter 1 Increases decreases the speed K Increa...

Page 280: ...tored speed is increased or reduced by 10 km h or Press and hold M on the upper section or N on the lower section of control panel 1 The stored speed is increased or reduced in increments of 10 km h o...

Page 281: ...area the speed is adapted according to the speed permit ted within the urban area The speed limit display in the driver s display is always updated when the vehicle is level with the traffic sign If...

Page 282: ...nctions R Turns and exits R Traffic jams ahead only with Live Traffic Also the speed is reduced if the turn signal indi cator is switched on and one of the following sit uations is detected R Turning...

Page 283: ...the traffic situation Setting Active Distance Assist DISTRONIC driving styles Requirements R Active Distance Assist DISTRONIC is activa ted Multimedia system 4 5 Settings 5 Assistance 5 Driving 5 Acti...

Page 284: ...of the lane by means of moderate steering interventions Depending on the speed driven Active Steering Assist uses the vehicles ahead and lane markings as a reference Depending on the country in the l...

Page 285: ...tor que for lateral guidance In some cases the steer ing intervention is not sufficient to keep the vehi cle in the lane The system may be impaired or may not function in the following instances R Th...

Page 286: ...but is not intervening R Active Distance Assist DISTRONIC is activa ted Multimedia system 4 5 Settings 5 Assistance 5 Driving Activate or deactivate Active Steering Assist Function of Active Emergency...

Page 287: ...he warning message warning tone and power steering remain active R Steering power assisted steering is cancelled the warning message and warning tone remain active and the vehicle continues to be brak...

Page 288: ...nge cancelled When Active Lane Change Assist is available the display appears along with green arrows in the driver display If the system has been activa ted but is not currently available the display...

Page 289: ...e and keep your hands on the steering wheel Observe the traffic conditions and steer and or brake if necessary System limits The system may be impaired or may not function in the following instances R...

Page 290: ...t has detected a risk of colli sion a warning tone sounds and the L dis tance warning lamp lights up In the Assistance menu an insufficient distance 1 to the vehicle in front is displayed in red If yo...

Page 291: ...ns are restricted e g due to activation of another driving system the display message appears in the driver s display If the system is unavailable due to dirty or dam aged sensors or due to a fault or...

Page 292: ...ne from speeds of approximately 7 km h R At speeds up to approximately 250 km h when approaching vehicles ahead R At speeds up to approximately 120 km h when approaching crossing vehicles pedes trians...

Page 293: ...n be cancelled at any time by counter steering System limits Full system performance is not yet available for a short time after switching on the vehicle or after driving off As long as the functions...

Page 294: ...compares this with information in the digital navigation map It assists you by displaying detected speed limits and over taking restrictions in the driver s display and in the head up display The sys...

Page 295: ...s R end of the speed limit R overtaking restrictions R play streets R depending on the country signs showing the start or end of motorways and dual carriage ways Traffic Sign Assist can detect followi...

Page 296: ...ve past a stop sign uninten tionally For this to be possible the signs must be clear forexample if the system detects more than one stop sign or a stop sign can be confirmed using the digital navigati...

Page 297: ...gn Assist Multimedia system 4 5 Settings 5 Assistance 5 Assistance 5 Traffic Sign Assist Activating or deactivating the speed warning Activate or deactivate Speed limit warning Activating or deactivat...

Page 298: ...Driver display in the Assistance menu If a vehicle is detected within the monitoring range the red warning lamp lights up in the corre sponding outside mirror In the Assistance menu the lamp in outsid...

Page 299: ...e correspond ing outside mirror If a vehicle occupant pulls the door handle on the side of the warning a warning tone sounds twice and the ambient lighting in the respective door and the warning lamps...

Page 300: ...ent of stationary or slowly moving objects Function of the brake application of Active Blind Spot Assist If Active Blind Spot Assist detects a risk of a side impact in the monitoring range a course co...

Page 301: ...A driving safety system intervenes e g ESP or Active Brake Assist R ESP is deactivated R A loss of tyre pressure or a defective tyre is detected R Transport equipment for example a trailer or bicycle...

Page 302: ...ximately three minutes without any steering intervention from the driver In the Active Lane Keeping Assist settings you can set the sensitivity of the system and set the level of support Additionally...

Page 303: ...to the trailer hitch and the electrical connection has been cor rectly established The system may be impaired or may not function particularly in the following situations R If there is poor visibility...

Page 304: ...without Driving Assistance Package so that Emergency Stop Assist is fully available Further information on Emergency Stop Assist page 283 AIRMATIC Function of AIRMATIC AIRMATIC is an air suspension sy...

Page 305: ...ng or cornering Choose a vehicle level which is suited to the driving style and the road surface conditions WARNING Risk of entrapment from vehi cle lowering When lowering the vehicle other people cou...

Page 306: ...y the normal vehicle level is possible when the trailer socket is contacted trailer bicycle rack E ACTIVE BODY CONTROL Function of E ACTIVE BODY CONTROL E ACTIVE BODY CONTROL is an electrohydraulic su...

Page 307: ...the curve inclination function is active Operation with a trailer or bicycle rack if the electrical connection has been correctly established the vehicle irrespective of speed or the drive program se...

Page 308: ...he vehicle or in the immediate vicinity of the wheel arches when the vehicle is being lowered WARNING Risk of becoming trapped due to the vehicle lowering Vehicles with AIRMATIC or level control when...

Page 309: ...f the active drive program In the Sport drive program only the normal vehicle level is possible when the trailer socket is contacted trailer bicycle rack Reversing camera Function of the reversing cam...

Page 310: ...rrent steering wheel angle dynamic 9 Driven surface depending on the current steering wheel angle dynamic A Guide line at a distance of approximately 0 3 m from the rear area When Active Parking Assis...

Page 311: ...with objects when parking the vehicle The contrast of the display may be impaired by direct sunlight or by other light sources e g when driving out of a garage In this case pay particular attention Ha...

Page 312: ...To switch between standard and wide angle view A To switch between standard and trailer view In all views the Parking Assist PARKTRONIC warning display is shown page 314 Function of the guide lines 1...

Page 313: ...e vehicle NOTE Risk of accident due to objects being severely distorted in the display or not displayed at all Due to the projection of the cameras objects in the 3D views may be severely distorted wh...

Page 314: ...page 314 2 To switch between standard and wide angle view Trailer view In trailer mode the guide lines are shown at the level of the trailer hitch If you select trailer view and no trailer is coupled...

Page 315: ...ed In this event have the cameras their positions and their setting checked at a qualified specialist work shop Do not use the 360 Camera under such cir cumstances You could otherwise injure oth ers o...

Page 316: ...s or objects etc are in the manoeuvring range Pay attention to your surroundings and be ready to brake at all times Multimedia system 4 5 Settings 5 Assistance 5 Camera Activate or deactivate Activati...

Page 317: ...ou steer in the direction of a detected obstacle and there is a risk of a lateral collision a warning is issued The pas sive side impact protection can be activated and deactivated via the multimedia...

Page 318: ...ding on the position and distance of the obstacles detected Depending on the distance to the obstacle detec ted an intermittent warning tone also sounds You can set the timing of the warnings in the m...

Page 319: ...so observe the system limits of the following systems R Reversing camera page 306 R 360 camera page 308 Observe the information on vehicle sensors and cameras the system otherwise cannot function prop...

Page 320: ...ng Assist PARKTRONIC Multimedia system 4 5 Settings 5 Assistance 5 Parking Adjusting warning tones Select Set warning tones Set the desired level under Volume or Tone pitch Activating deactivating aud...

Page 321: ...ring or exiting a parking space the procedure is assis ted by acceleration braking steering and gear changes To start the parking procedure press the c button page 319 Active Parking Assist will be ca...

Page 322: ...permitted or parking spaces on unsuitable surfaces Do not use Active Parking Assist in the following situations R In extreme weather conditions suchas ice packed snow or in heavy rain R When transport...

Page 323: ...in The vehicle drives into the selected parking space The turn signal indicator is switched on automati cally when the parking procedure begins You are responsible for selecting the turn signal indica...

Page 324: ...ssion position can be changed again or the process can be cancelled Immediate parking via the Camera views menu Select the Camera views menu When the vehicle is stationary and in transmis sion positio...

Page 325: ...ion To resume the parking or exiting procedure gently depress the accelerator pedal If the electric parking brake was applied before Active Parking Assist was activated depress the accelerator pedal l...

Page 326: ...electric parking brake is applied automatically R The vehicle is switched off R The vehicle remains locked If the parking manoeuvre is cancelled a corre sponding message is displayed on the mobile ph...

Page 327: ...cedure Observe the system limits at all times If necessary cancel the parking procedure Always make sure that others can access their vehicles Activate the Remote Parking Assist service e g via the Me...

Page 328: ...nstructions of the Remote Parking Assist App The turn signal indicator is automatically switched on when starting parking and switched off when it is completed If the connection between the vehicle an...

Page 329: ...ssist can reduce the severity of an impact when pulling away If the system detects an obstacle in the direction of travel the vehicle s speed is briefly reduced to approximately 2 km h A risk of colli...

Page 330: ...g a parking space The radar sensors in the bumper also monitor the area adjacent to the vehicle The cross traffic warning is active under the fol lowing conditions R Warning for crossing traffic behin...

Page 331: ...jects detection is not possible In the following situations the cross traffic warn ing is not available R on inclines R Warning for crossing traffic behind if trans port equipment forexample a trailer...

Page 332: ...4 5 Settings 5 Assistance 5 Parking This function is available on demand page 26 Select Manoeuvring assistance Activate or deactivate the desired manoeu vring assistance Memory Parking Assist Function...

Page 333: ...se Memory Parking Assist in the following situations for example R in extreme weather conditions suchas ice packed snow or in heavy rain R when transporting a load that protrudes beyond the vehicle R...

Page 334: ...op the vehicle and press 3 again The recording is stored In the Memory Parking Assist settings you can delete and rename stored parking proce dures Parking with Memory Parking Assist Requirements R A...

Page 335: ...saved exiting procedure Follow the instructions on the central display The vehicle drives the recorded route The turn signal indicator is not switched on automatically You are responsible for select...

Page 336: ...reased rear axle load the car trailer combination must not exceed a maximum speed of 100 km h for reasons concerning the operating permit This also applies in countries in which the permissible maximu...

Page 337: ...2 Indicator lamp 1 will flash and the message Trailer coupling in motion will appear on the driver s display The ball neck will extend fully electrically Wait until the ball neck has reached the swung...

Page 338: ...escri bed NOTE Damage to the all electric trailer hitch due to additional pressure The all electric trailer hitch could be mechani cally damaged by applying additional pressure when the ball neck is b...

Page 339: ...lock the vehicle Requirements R The ball neck is extended and engaged in a securely locked position Trailers with a 7 pin plug can be connected to the vehicle with the following adapters R Adapter plu...

Page 340: ...wer supply up to 180 W and to the power supply that is switched on via the igni tion lock Uncoupling a trailer WARNING Risk of being crushed and becoming trapped when uncoupling a trailer When uncoupl...

Page 341: ...the bicycle rack is used incorrectly R the bicycle rack is secured to the ball neck beneath the ball head Observe the following for your own safety and that of other road users R always adhere to the...

Page 342: ...can transport up to three bicycles R When mounted on ball head 1 and guide pin 2 the maximum load capacity is 100 kg You can transport up to four bicycles The maximum load capacity is calculated from...

Page 343: ...head 2 Horizontal distance between centre of gravity and ball head 3 The centre of gravity is on the vehicle s centre axis Observe the following information when loading the bicycle rack Loading the b...

Page 344: ...ailer combination may swerve from side to side Observe the following information R Permitted towing methods page 456 R Plug in hybrid permitted towing methods page 457 R The notes on towing the vehicl...

Page 345: ...ry R Indicator and warning lamps Plug in hybrid vehicles are additionally equipped with the following warning and indicator lamps R Drive is activated Foot off the accelerator page 225 Acoustic presen...

Page 346: ...ically and horizontally by swiping with one finger Confirm the selection by pressing the Touch Control To operate Touch Control 3 in the most effective way use the tip of your thumb if pos sible You c...

Page 347: ...ent You can find further information about the possi ble settings and selections on the menus in the Digital Owner s Manual Calling up displays on the Sport menu plug in hybrid Driver s display 4 Spor...

Page 348: ...Detected instructions and traffic signs 2 Navigation instructions distance to the next route event 3 Steer Assist status 4 Current speed 5 Set speed in the driving system e g Active Distance Assist DI...

Page 349: ...s R Information from and visualisation of the navi gation system R Information from and visualisation of the driver assistance systems e g Active Distance Assist DISTRONIC R Information from the menus...

Page 350: ...left To select the menu bar of the head up dis play swipe upwards on the left hand Touch Control Switching between display content on the head up display Swipe to the left or right on the left hand T...

Page 351: ...Driver s display 4 Switching on Swipe upwards on left hand Touch Control Press a on the left hand Touch Control Switching off Swipe upwards on left hand Touch Control Swipe on left hand Touch Control...

Page 352: ...ated energy The power meter has the following functions R In electric mode the area 1 2 shows what percentage of the electric drive is cur rently being used The combustion engine is switched on at 100...

Page 353: ...Active Steering Assist page 281 Active Lane Change Assist page 284 Active Lane Keeping Assist page 298 Z Active Blind Spot Assist only on assistant display page 297 Plug in hybrid operation activated...

Page 354: ...a system can be operated by voice input e g Navigation or Telephone The MBUX voice assistant is opera tional about half a minute after switching on the vehicle and can be operated from all seats depen...

Page 355: ...ionary Overview of the operable functions of the MBUX voice assistant You can use the MBUX voice assistant to operate the following functions depending on the vehicle equipment R Telephone R Text mess...

Page 356: ...g information on POIs By clicking the symbol in the blue wave more information about the online voice control can be displayed Activating or deactivating contacts for online use Select Contact upload...

Page 357: ...the blue wave further information on the online status is displayed When online voice control is active additional functions are available such as R Weather R General knowledge R Public holidays and...

Page 358: ...R Accept call R Reject call R Search for the contact Peter Miller R Switch to address book R Show me the incoming calls R Switch the phone Examples of radio and TV voice commands Depending on the vehi...

Page 359: ...untry language and vehicle equipment additional functions are available when online voice control is active The system accesses external information and can among other things answer questions about g...

Page 360: ...ge 352 R Next TV channel R Previous TV channel R Next radio station R Previous radio station R Next station R Previous station R Next track R Previous track R Start dashcam recording R Stop dashcam re...

Page 361: ...ope of func tion and product designation of your MBUX multi media system may differ from the description and images in this Owner s Manual For example route guidance with augmented reality is not avai...

Page 362: ...ll up the applications are reduced You can switch between the zero layer and the home screen with a classic menu The applications can be hidden from the display area and shown again The zero layer pro...

Page 363: ...ing menu 7 Telephone Requirement for phone the mobile phone is connected to the MBUX multimedia system 8 Entertainment sources media radio 9 Press briefly shows all applications page 362 Press and hol...

Page 364: ...se voice functions R Suggest contacts The contacts are suggested for the mobile phones connected to the MBUX multimedia system No contacts are suggested for the mobile phones that are linked to anothe...

Page 365: ...ced view exam ples Media to play the previous or next track tap or To answer a call or call a missed call tap on the contact After the connection has been established the call functions are available...

Page 366: ...Selects a relaxation programme 2 Starts stops a relaxation programme for the driver 3 Starts stops a relaxation programme for the front passenger 4 Sets the relaxation programme intensity for the driv...

Page 367: ...ayer and home screen with classic menu Long press on The home screen with classic menu is shown To return to the zero layer press and hold on Home screen overview 1 Status line 2 Calls up user profile...

Page 368: ...ons are called up in the Con trol Center R Notifications Centre R Content sharing menu R Favourites R Vehicle quick access Content sharing menu in the Control Center Example showing displays 1 Calls u...

Page 369: ...any direc tion Using the touchscreen Example Control elements under the central display 1 Fingerprint sensor 2 Switches the MBUX multimedia system on or off 3 Switches the mute function on off 4 Adju...

Page 370: ...d especially your voice control sys tem R Observe the legal requirements for the coun try in which you are driving R If you use the voice control system in an emer gency your voice can change and your...

Page 371: ...What s the time in Sydney To ask a question about the vehicle Do I have Blind Spot Assist Overview of the MBUX Interior Assistant WARNING Risk of injury from the cam era s laser radiation This produc...

Page 372: ...front camera are located in the overhead con trol panel The cameras of the rear camera are located in the roof bows The Assistant detects interactions of the vehicle occupants via the cameras It inter...

Page 373: ...o follow message appears You receive a message when the camera is available again R The front or rear camera is covered dirty fog ged up or scratched Wait until the camera has cooled down before clean...

Page 374: ...ashes red R The warning lamp in the outside mirror also flashes red for one of the front doors R When the door is opened a warning tone sounds The visual warning is thus already given before the door...

Page 375: ...he grab handle vertically up and down in front of the reading light The reading light is switched on or off Switching the search light on and off Interaction area for activating the search light To sw...

Page 376: ...camera is switched on R At least one favourite has been saved in the favourites list R The favourite has been connected with the MBUX Interior Assistant R The area for detecting the favourites pose V...

Page 377: ...he system may be impaired or may not function in the following situations R The camera is covered or dirty misted up or scratched R The driver s face and or eyes are covered R The driver is wearing gl...

Page 378: ...ing message on the cen tral display or b Press a memory function position but ton or a seat adjustment switch on the driver s door The adjustment process will be stopped The driver s seat is equipped...

Page 379: ...user profile is activated the following personalised comfort systems for example can be adjusted or their settings loaded R Seat R Ambient light R Outside mirrors R Blinds R Climate control settings I...

Page 380: ...R Biometric sensors The teaching in of biometric sensors is protec ted R Suggestions The data and determination of the most prob able navigation destinations media sources radio stations contacts and...

Page 381: ...lect Key recognition Have the key ready and follow the set up assistant s prompts The user profile is linked to the selected key If you open the vehicle with the key the light mirror and seat settings...

Page 382: ...or Passenger Select the category Select a favourite System settings Overview of the system settings menu In the system settings menu you can make set tings in the following menus and control ele ment...

Page 383: ...ing of the data required for installation R Installation of the downloaded software update R Activation of the downloaded software update It may be necessary to restart the MBUX mul timedia system aft...

Page 384: ...n carefully and consult a specialist workshop as soon as possible Setting up a Wi Fi hotspot Requirements R The Wi Fi function is activated on the multime dia system and the communication device to be...

Page 385: ...ent an app for scanning the QR code is installed on the device being connected Alternatively the device being connected has an integrated QR code scanner see manufacturer s operating instructions Scan...

Page 386: ...ultimedia system 4 5 Settings 5 System 5 Language Setting the system language A list of the available system languages is shown Select a language The system language is switched to the selec ted langu...

Page 387: ...track These can be analysed and compared to other lap times to achieve the best possible race results Additionally acceleration and braking pro cedures can be measured and stored Note Use AMG TRACK P...

Page 388: ...ing readings can be shown R Tyre temperature R Miniature map R Sector overview R Engine data R G force display R Lap overview Select Start timing Select Drag the desired display from the grid on the l...

Page 389: ...track can be exported to a USB storage device connected to the vehicle Editing tracks and recordings Select Tracks Select the desired track Select options u for the desired track Select Rename or Dele...

Page 390: ...7 km h meas urement starts as soon as 150 km h has been reached Storing and calling up measured values If measurement is completed or cancelled a prompt appears asking whether the measurement should b...

Page 391: ...nd driver s display Select IC and HUD contents Activate or deactivate the desired contents The contents on the head up display and the driver s display are adapted For further information on the Head...

Page 392: ...be selected Activating or deactivating rapid charging Activate or deactivate the Rapid charging function The Rapid charging function increases the maxi mum possible charging capacity at charging sta t...

Page 393: ...he central display that the charging process is completed and the journey may be continued Calling up the energy flow display Multimedia system 4 5 Info Select Energy flow The energy flow in the vehic...

Page 394: ...e expanded view with the Route 2 Enters a destination 3 Searches for a parking space 4 Map orientation and set map type 5 Current vehicle position vehicle symbol or arrow 6 Display area with entertain...

Page 395: ...is active 1 Traffic event on the route Distance from current vehicle position and remaining driving time 2 Destination 3 Searches for a filling station 4 Switches traffic information display on or off...

Page 396: ...cial characters C Switches to upper case or lower case letters Enter the destination in 1 The entries can be made in any order The search results are displayed in a list Online search results for POIs...

Page 397: ...nt for example rat ings prices and weather information is shown To share a destination select Share This option allows you to scan the displayed QR code To save a destination as a favourite select Fav...

Page 398: ...on module expanded view select Z Select Route Activate Activate commuter route The navigation system automatically detects that the vehicle is on a commuter route For the daily commuter route traffic...

Page 399: ...always at the top R The 2D map view is aligned to the direc tion of travel R The 3D map view is aligned to the direc tion of travel R The map shows the complete route Using services Requirements R Th...

Page 400: ...e g temperature or cloud cover The service information is not shown in all map scales e g weather symbols Parking service NOTE Damage to the vehicle due to not observing the maximum permitted head ro...

Page 401: ...ments relating to operation and use of the dashcam can vary depending on the country in which the dashcam is oper ated This function is not permitted in all countries Before using the dashcam inform y...

Page 402: ...rd ing is automatically protected against being overwritten To start select Start recording The length of the recording is shown The Do not remove the storage medium during recording Before removing t...

Page 403: ...devices only in the designa ted area e g in the rear passenger com partment You must observe the legal requirements for the country in which you are currently driving when operating mobile communicat...

Page 404: ...th any mobile radio unit For information on the range of functions of the mobile radio unit to be connected see the manu facturer s operating instructions Network connection The following cases can le...

Page 405: ...ultime dia system via Bluetooth R Two mobile phones are connected with the multimedia system via Bluetooth two phone mode You can use all the functions of the multi media system with both mobile phone...

Page 406: ...ntact s name Deleting favourites R Receiving and sending messages e g Using the read aloud function Dictating a new message Mercedes me app Mercedes me calls Making a call via the overhead control pan...

Page 407: ...irements R Access to a GSM network is available R The contract partner s GSM network coverage is available in the respective region R The vehicle must be switched on so that vehi cle data can be trans...

Page 408: ...me connect service Telediagnostics is active a similar prompt can appear after a delay in the event of a breakdown If you are already in contact with the Mercedes Benz Customer Centre or have already...

Page 409: ...ted advice and an efficient service The following requirements must be fulfilled for the transfer of the data R The vehicle is switched on R The required data transfer technology is sup ported by the...

Page 410: ...ivated Only if the respective service is activated will additional incident specific data be transmitted in the second stage to enable an optimal service An overview of the data transferred is contain...

Page 411: ...Benz service centre to find out whether this function is available in your coun try The Accident and Breakdown Management can include the following functions R Supplement to the Mercedes Benz emergenc...

Page 412: ...lid Mercedes me connect terms of use and the data protection information for Mercedes me connect You can find these in your Mercedes me user account Overview of the Mercedes me Apps menu When you log...

Page 413: ...ble destination Deleting a calendar entry R Display and selection of tasks and calls to complete Reading aloud Calling requirement being that a tele phone is connected and a telephone num ber is saved...

Page 414: ...ns the first activation of Apple CarPlay or Android Auto on the multi media system must be carried out when the vehicle is stationary with the parking brake You can start Smartphone Integration using...

Page 415: ...ercedes Benz Emergency Call System is not available in all countries You can find more infor mation on the regional availability of eCall at https www mercedes benz mobile com extra ecall The followin...

Page 416: ...m EU eCall depends on circumstances beyond the influ ence of Mercedes Benz AG This includes mobile network coverage and the technical infrastructure of the public reception centres in the respective c...

Page 417: ...messages appear on the central dis play for both emergency call systems R SOS NOT READY the vehicle is not switched on or the emergency call system is malfunc tioning This does not necessarily indicat...

Page 418: ...the overhead con trol panel press the SOS button at least one second long page 403 or To use voice control use the voice commands of the MBUX voice assistant The emergency call has been made R A voice...

Page 419: ...system R Whether Mercedes me connect is available or not This is a requirement for the option of forwarding the call to the Mercedes Benz Customer Centre if necessary R Position data of the vehicle R...

Page 420: ...uirements R The starter battery is sufficiently charged R The vehicle is switched on R The vehicle has been stationary for at least one minute The test mode is currently available in the fol lowing co...

Page 421: ...an emergency call R Both emergency call systems cannot be traced and there is no continuous tracking in normal operation R The data in the system s internal memory is automatically and continuously d...

Page 422: ...k Repeat a track Select to repeat the current track or the active playlist R Select once the active playlist is repeated R Select twice the current track is repeated R Select three times the function...

Page 423: ...ct to make settings Home Select to return to the home screen j Messaging Select to call up messaging 2 Full screen Select to switch to full screen mode The following functions and settings are availab...

Page 424: ...functions can be switched on off or configured R Channel fix R Country specific character set R Audio language R Subtitles R Teletext R Picture format EPG Select to show current programme information...

Page 425: ...is not included in the scope of delivery is used to decrypt HD programmes according to the CI standard In some countries an additional smart card is required which is inserted into the CI module see...

Page 426: ...Select to have further options shown The setting options are country dependent Additional options Select to show additional options Traffic information service Select to switch on the traffic informat...

Page 427: ...set as a favourite 6 8 Play Pause Select to start stop or continue playback 4 Browse Select to choose a category and then a radio sta tion Depending on the frequency band selected differ ent function...

Page 428: ...tem 4 5 Radio Select TuneIn Radio The TuneIn menu appears The last station set starts playing The connection quality depends on the local mobile phone reception Sound settings Overview of functions in...

Page 429: ...service due date is displayed To exit the display press the back button G on the steering wheel Bear in mind the following related topic R Operating the driver display page 342 Information on regular...

Page 430: ...ual recommendations regarding the maintenance of your vehicle The calculation of the optimal transmission time of the maintenance request to the service partner is subject to technical limita tions th...

Page 431: ...n the expansion of this service The fault detection depends on the country vehicle model and equipment Data transferred when using Telediagnostics When the service is activated relevant data is automa...

Page 432: ...net If you open the bonnet in the event of an over heated engine or fire in the engine compart ment the following situations may occur R You may come into contact with hot gases R You may come into co...

Page 433: ...be very hot e g the engine the cooler and parts of the exhaust system Allow the engine to cool down and only touch component parts described in the following WARNING Risk of injury from using the win...

Page 434: ...quest after a maximum of 30 minutes driving R Engine oil level OK and the bar display for indicating the engine oil level on the driver s display is green and is between min and max the engine oil lev...

Page 435: ...nter vals Follow the instructions on the service interval display for changing the engine oil and observe the prescribed change intervals Do not use additives NOTE Damage caused by topping up too much...

Page 436: ...ay continue to run or start unexpectedly even when the drive system is switched off Observe the following if you must open the bonnet Switch off the vehicle Never touch the danger zones surround ing m...

Page 437: ...ehicle has been washed brake carefully while paying attention to the traffic conditions until braking power has been fully restored NOTE Damage from automatic braking If one of the following functions...

Page 438: ...nroof and roller sunblind option in the settings for the MBUX interior assistant If after the car wash you remove the wax from the windscreen and wiper rubbers this will prevent smearing and reduce wi...

Page 439: ...tically deactivated as soon as a speed of 20 km h is exceeded Information on using a high pressure cleaner WARNING Risk of an accident when using high pressure cleaners with round spray nozzles The wa...

Page 440: ...nse off the treated areas afterwards R Bird droppings Soak with water and rinse off afterwards R Tree resin oils fuels and greases remove by rubbing gently with a cloth soaked in petro leum ether or l...

Page 441: ...wer Weather conditions Stone chippings and dirt Chemical cleaning agents Oily products R Do not use polish on matt decorative foil Pol ishing will have the effect of shining the foil wrapped surface R...

Page 442: ...y systems may be impaired or not available page 264 Wiper blades R Move the wiper arms into the replacement position page 182 R With the wiper arms folded out clean the wiper blades with a damp cloth...

Page 443: ...lowing notes on cleaning and care Seat belts R Clean with lukewarm and soapy water R Do not use chemical cleaning agents R Do not dry by heating them to over 80 C or exposing them to direct sunlight...

Page 444: ...ith a dry cloth Regu larly clean the seat covers R For heavy soiling use a leather care agent rec ommended for Mercedes Benz aftercare R Leather care Use a leather care agent that has been recommended...

Page 445: ...R Do not use any alcohol based thinners petrol or abrasive cleaning agents 442 Maintenance and care...

Page 446: ...o not iron 5 Do not tumble dry 6 Do not dry clean 7 This is a class 2 vest The requirements defined by the legal standard are only fulfilled in the following cases R the safety vest is the correct siz...

Page 447: ...upper press stud 2 Fold legs 3 down and out to the side First aid kit soft sided First aid kit soft sided 1 is located on the right hand side of the boot and is secured with Velcro strip 2 Removing t...

Page 448: ...s run flat tyres page 445 R Vehicles with a TIREFIT kit you can repair the tyre so that it is possible to continue the jour ney for a short period of time To do this use the TIREFIT kit page 446 R Veh...

Page 449: ...n emergency mode may vary depending on the driving style Observe the maximum permissible speed of 80 km h If a tyre has gone flat and cannot be replaced with an MOExtended tyre you can use a standard...

Page 450: ...he tyre sealant away from children Observe the following if you come into contact with the tyre sealant Rinse off the tyre sealant from your skin using water immediately If tyre sealant gets into your...

Page 451: ...ation compressor using On Off switch 1 The tyre is inflated First tyre sealant is pum ped into the tyre The pressure may briefly rise to approximately 500 kPa 5 bar 73 psi Do not switch off the tyre i...

Page 452: ...le for higher speeds Adapt your driving style accordingly and drive carefully Do not exceed the maximum speed limit with a tyre that has been repaired using tyre sealant Observe the maximum permissibl...

Page 453: ...lified specialist work shop and have the tyre tyre sealant bottle and filling hose replaced there Battery vehicle Notes on the 12 V battery WARNING Risk of an accident due to work carried out incorrec...

Page 454: ...diately All vehicles ENVIRONMENTAL NOTE Environmental damage due to improper disposal of bat teries Batteries contain pollutants It is illegal to dispose of them with the household rubbish Dispose of...

Page 455: ...lways use the jump start connection point in the engine compartment NOTE Damage to the battery due to over voltage When charging using a battery charger without a maximum charging voltage the battery...

Page 456: ...wed battery checked at a qualified specialist workshop Plug in hybrid If your vehicle has been started with starting assistance it may not be possible to use the elec tric drive for approximately 30 m...

Page 457: ...exhaust sys tem are cold Starting assistance and charging the 12 V battery Preparing for starting assistance the charging process Secure the vehicle by applying the electric parking brake Shift the tr...

Page 458: ...cess When the charging process is complete Remove the charging cable from earth point 4 on the vehicle and the NEGATIVE contact of the charger first and then from the POSI TIVE contacts on the vehicle...

Page 459: ...s transporting your vehicle in the case of a breakdown rather than towing it away For towing use a tow rope or tow bar with both axles on the ground Do not use any tow bar sys tems page 340 NOTE Damag...

Page 460: ...essage or the display not working It must not be towed further than 50 m with both axles on the ground A towing speed of 10 km h must not be exceeded Beyond these limits only transporting is permitted...

Page 461: ...e vehicle trailer combination may swerve or overturn Before tow starting or towing away check if the vehicle to be tow started or towed away exceeds the permissible gross mass If a vehicle must be tow...

Page 462: ...initial state with no menus open page 342 Transport is also possible with a warning message visible R The 12 V battery is charged Plug in hybrid transportation of vehicles should only be carried out...

Page 463: ...road operation Only activate and use transport level to load the vehicle and when not on public roads Ensure that no persons or obstacles are located in the area surrounding the vehi cle Raising the...

Page 464: ...g away Switch off the vehicle and the power supply Only secure the vehicle by the wheels 4MATIC vehicles Make sure that the front and rear axles come to rest on the same transportation vehicle NOTE Da...

Page 465: ...to the trailer hitch Make sure that cover 1 engages in the bumper when you remove the towing eye NOTE Damage to the vehicle due to incor rect use of the towing eye or trailer hitch When a towing eye o...

Page 466: ...ound in the fuse assignment diagram Fuse assignment diagram in the vehicle docu ment wallet NOTE Damage or malfunctions caused by moisture Moisture may cause damage to the electrical system or cause i...

Page 467: ...f injury from using the windscreen wipers when the bonnet is open If the windscreen wipers start moving when the bonnet is open you could be trapped by the wiper linkage Always switch off the windscre...

Page 468: ...hoses 5 from the retaining clips in the engine compartment and vehicle body Unscrew screws 6 and fold out bar 7 Unscrew screws 8 and remove fuse box lid 9 to the side Closing Check whether the seal is...

Page 469: ...ver 1 and engage the rotary catches Opening and closing the fuse box in the cockpit Requirements R Observe the notes on electrical fuses page 463 Open cover 1 in the direction of the arrow and remove...

Page 470: ...Fold cover 1 down in the direction of the arrow Breakdown assistance 467...

Page 471: ...cle is not adapted to suit the conditions Thus you should regularly check the tread depth and the condition of the tread across the entire width of all tyres Minimum tread depth for R Summer tyres 3...

Page 472: ...le level page 302 R Vehicles with rear axle steering if snow chains are fitted only drive with snow chain mode active page 469 You can deactivate ESP to pull away page 268 This allows the wheels to sp...

Page 473: ...the vehicle s factory fitted tyres can be found on the tyre pressure table on the inside of the fuel filler flap page 470 Use a suitable pressure gauge to check the tyre pressure The outer appearance...

Page 474: ...pear in the driver s display If there is a substantial pressure loss or if the tyre temperature is excessive you will be warned with display messages page 572 or the h warning lamp in the driver s dis...

Page 475: ...sure monitoring system in the following situations R The tyre pressure has changed R The wheels or tyres have been changed or newly fitted Driver s display 4 5 Service Select Tyre pressure and confirm...

Page 476: ...ed as follows R MO Mercedes Benz Original R MOE Mercedes Benz Original Extended run flat tyres only for certain wheels R MO1 Mercedes Benz Original only cer tain AMG tyres Otherwise certain properties...

Page 477: ...form when driving with summer tyres causing per manent damage to the tyre At temperatures below 7 C use i M S tyres Accessory parts which are not approved for your vehicle by Mercedes Benz or which ar...

Page 478: ...elow that of the vehicle this must be indicated by an appropriate label in the driver s field of vision R Run in new tyres at moderate speeds for the first 100 km R Replace the tyres after six years a...

Page 479: ...e tyre change tool kit Apart from some country specific variants vehi cles are not equipped with a tyre change tool kit For more information on which tyre changing tools are required and approved for...

Page 480: ...al vehicle level page 302 Switch off the vehicle Make sure that the vehicle cannot be started Place chocks or other suitable items under the front and rear of the wheel that is diagonally opposite the...

Page 481: ...l is being changed and not for maintenance work under the vehicle R The jack must be placed on a firm flat and non slip surface R The foot of the jack must be positioned verti cally under the jack sup...

Page 482: ...amage to the vehicle due to the jack If you do not position the jack at the jack sup port points provided for this purpose you could damage your vehicle Only position the jack at the jack sup port poi...

Page 483: ...face Unscrew the uppermost wheel bolt com pletely Screw centring pin 1 into the thread instead of the wheel bolt Unscrew the remaining wheel bolts com pletely Remove the wheel Fitting a new wheel Requ...

Page 484: ...Tighten the wheel bolts evenly in a diagonal pattern in the order indicated until they are finger tight Unscrew and remove the centring pin Tighten the last wheel bolt until it is finger tight Lower t...

Page 485: ...r spare wheel can signifi cantly impair driving characteristics of the vehicle To prevent hazardous situations Drive carefully Never fit more than one emergency spare wheel or spare wheel that differs...

Page 486: ...s fitted the system may still display the tyre pressure of the removed wheel Only restart the system again when the emergency spare wheel has been replaced with a new wheel Be sure to also observe the...

Page 487: ...drive system Do not undertake engine management measures to increase performance Two way radios Notes on fitting two way radios WARNING Risk of accident due to improper work on two way radios If two...

Page 488: ...ecification ISO TS 21609 Road Vehicles EMCs for installation of aftermarket radio frequency transmitting equipment when retrofitting two way radios Comply with the legal requirements for detachable pa...

Page 489: ...ion about radio based vehi cle components can be found using the key phrase Regulatory radio identification in the Dig ital Owner s Manual in the vehicle on the internet and in the app Regulatory radi...

Page 490: ...ufacturer 2 Place of manufacture 3 Manufacturing date 4 Paint code 5 VIN vehicle identification number Vehicle identification plate example all other countries 1 Vehicle manufacturer 2 EU general oper...

Page 491: ...r is stamped into the crank case Further information can be obtained at a qualified specialist workshop Operating fluids Notes on operating fluids WARNING Risk of injury from operating fluids harmful...

Page 492: ...ed specialist workshop WARNING Risk of fire or explosion from fuel Fuels are highly flammable Fire naked flames smoking and creating sparks must be avoided Before and during refuelling switch off the...

Page 493: ...ation Fuel of this specification may contain up to 10 ethanol by volume Your vehicle is suita ble for use with E10 fuel See the information label in fuel filler flap for other compatible fuels Never r...

Page 494: ...page 488 NOTE Damage from use of unsuitable additives Even small amounts of the wrong additive may lead to malfunctions occurring Only add cleaning additives recommen ded by Mercedes Benz to the fuel...

Page 495: ...io diesel 2 For diesel fuel with a maximum of 10 fatty acid methyl ester by volume bio diesel According to European standard EN 16942 you can find the compatibility indications at the fol lowing locat...

Page 496: ...hable in some coun tries to operate a vehicle that uses no AdBlue or one that does not comply with the specifications of this Owner s Manual NOTE Malfunctions due to the dilution of AdBlue or the use...

Page 497: ...t workshop before making journeys outside Europe Before a longer stay out side Europe consult a qualified specialist work shop AdBlue range and fill level The AdBlue fill level and range can be displa...

Page 498: ...ed for lowest possible fuel con sumption lowest SAE viscosity class in each case observe possible restrictions of the approved SAE viscosity classes To achieve the lowest possible fuel consumption it...

Page 499: ...als Have the brake fluid regularly replaced at a quali fied specialist workshop Only use a brake fluid approved by Mercedes Benz according to MB Freigabe or MB Approval 331 0 Coolant Notes on coolant...

Page 500: ...concentrate is highly flam mable It could ignite if it comes into contact with hot engine component parts or the exhaust system Make sure that no windscreen washer concentrate spills out next to the...

Page 501: ...rid Vehicle dimensions All models Vehicle length 5289 mm Vehicle width including exterior mirrors 2109 mm Vehicle width excluding exte rior mirrors 1954 mm Vehicle height 1503 mm Wheelbase 3216 mm Plu...

Page 502: ...supply identifiers You can recharge your vehicle at charging stations where the charging station identifier corresponds to the vehicle identifier For further information on charging the high volt age...

Page 503: ...arging from 10 to 80 of the usable energy content The time taken to charge the battery depends on the charge status of the battery the ambient tem perature and the charging capacity of the battery The...

Page 504: ...art off climbing ability of 12 Model Towing capacity braked All models 2100 kg Towing capacity unbraked Model Towing capacity unbraked All models 750 kg Maximum tongue weight and load capacity NOTE Da...

Page 505: ...acity All models Maximum load When attaching the bicycle rack to the ball head 75 kg When attaching the bicycle rack to the ball head and additionally to the guide pin 100 kg Permissible axle load rea...

Page 506: ...the left or right Pressing displays further information on the central display Press the symbol to hide the display message Display messages to be acknowledged can be hid den by pressing the back butt...

Page 507: ...ecialist workshop Plug in hybrid DANGER Risk of fatal injuries due to restraint system malfunctions Components in the restraint system may be activated unintentionally or not deploy as planned in an a...

Page 508: ...ecialist workshop Plug in hybrid DANGER Risk of fatal injuries due to restraint system malfunctions Components in the restraint system may be activated unintentionally or not deploy as planned in an a...

Page 509: ...lfunction occurs again consult a qualified specialist workshop Front passenger airbag dis abled See Owner s Manual The front passenger airbag has been disabled even though an adult or a person of adul...

Page 510: ...he front passenger seat R even when the front passenger seat is not occupied The system may detect objects or forces that are adding to the weight applied to the seat WARNING Risk of injury or death w...

Page 511: ...hop immediately PRE SAFE inoperative See Owner s Manual The PRE SAFE functions are malfunctioning Consult a qualified specialist workshop PRE SAFE impulse side inoperative See Owner s Manual The PRE S...

Page 512: ...page 211 Key not detected red dis play message The key cannot be detected and may no longer be in the vehicle If the key is no longer in the vehicle and you switch off the vehicle R You can no longer...

Page 513: ...y page 91 Key being taught in Please wait The vehicle is processing in order to teach in the new key Wait until processing is complete Place the key in the marked space See Owner s Manual Key detectio...

Page 514: ...mitting diodes in the light are faulty Malfunction See Owner s Manual The exterior lighting is malfunctioning Consult a qualified specialist workshop Vehicles with a trailer hitch a fuse may have blow...

Page 515: ...still switched on Turn the light switch to the position DIGITAL LIGHT Functions limited The DIGITAL LIGHT system is malfunctioning The lighting system will continue to work even without the functions...

Page 516: ...Assist Plus is temporarily unavailable The system limits have been reached page 177 Once the cause of the problem is no longer present the system will be available again The Adaptive Highbeam Assist P...

Page 517: ...level surface and the engine has cooled down make up to four attempts to switch on the stationary heater waiting several minutes between each attempt If the stationary heater does not switch on consul...

Page 518: ...voltage battery charging incomplete The high voltage battery is charging Pre entry climate control cannot be switched on Wait until the charging process has achieved a minimum charge Currently unavai...

Page 519: ...vehicle for ten seconds Pre entry climate control is operational again Pre entry climate control via key currently unavaila ble High voltage battery low The charge of the high voltage battery is too...

Page 520: ...ng produced The vehicle may not be heard by other road users Drive with particular care Consult a qualified specialist workshop Charger cable connected You cannot pull away while the charging cable is...

Page 521: ...rging method See Owner s Manual A temporary malfunction has occurred in the charging station Wait until the malfunction has passed or Start the charging process at a different charging station AC char...

Page 522: ...o emergency operation mode due to a malfunction Drive on carefully Consult a qualified specialist workshop Preparing drive system The insulation of the drive system is being tested This process can la...

Page 523: ...oning Consult a qualified specialist workshop Have high voltage system checked See Owner s Man ual A function restriction has occurred in the drive system Consult a qualified specialist workshop Consu...

Page 524: ...red in the high voltage battery Output and range will be severely restricted Switch the vehicle off and lock it After waiting for a short time unlock the vehicle and start it again If the display mess...

Page 525: ...hin a few kilometres Stop the vehicle immediately in accordance with the traffic conditions and switch off the drive system Do not con tinue driving Do not tow the vehicle stop towing if necessary Con...

Page 526: ...temperature of the drive system returns to normal the full output will be available again The dis play message will disappear If the drive system power output is still reduced there is a fault in the...

Page 527: ...ltage battery mal function Consult work shop without starting the vehicle again A malfunction has occurred in the high voltage battery It will no longer be possible to restart the drive system once it...

Page 528: ...cle may be impaired Drive on carefully Have the vehicle checked immediately at a qualified specialist workshop If the operating safety of your vehicle is impaired park the vehicle immediately and safe...

Page 529: ...ve the vehicle switch off the electrical consumers e g the seat heating Otherwise the 12 V bat tery may discharge and starting the engine may be possible only with the help of a second battery jump st...

Page 530: ...swivel movement page 333 When the display message disappears couple up the trailer and drive on If the display message does not disappear the trailer hitch is malfunctioning and the ball neck is not...

Page 531: ...ad compartment Wait for it to extend retract The swivel movement of the trailer hitch is impaired Use the button on the boot lid to trigger a new complete swivel movement until the ball neck engages b...

Page 532: ...workshop Steering malfunction Drive carefully Visit workshop A power steering malfunction has occurred Steering characteristics may be impaired as a result Drive on carefully Consult a qualified speci...

Page 533: ...es Consult a qualified specialist workshop Rear axle steering cur rently malfunctioning The rear axle steering is temporarily unavailable The turning circle may become wider Stop the vehicle in accord...

Page 534: ...stop the vehicle safely as soon as possible paying attention to road and traffic conditions Do not continue driving under any circumstances Consult a qualified specialist workshop When stopping bear t...

Page 535: ...net may open and block your view Never release the bonnet when driving Before every trip ensure that the engine bonnet is locked To open the bonnet fully pull the handle again page 429 M Bonnet not lo...

Page 536: ...sure that the engine bonnet is locked Stop the vehicle immediately in accordance with the traffic conditions Close the bonnet page 429 M The bonnet is open WARNING Risk of accident due to driving with...

Page 537: ...ecially if the vehicle is in motion Always switch off the engine before opening the boot lid Never drive with the boot lid open Close the boot lid Top up washer fluid The washer fluid level in the was...

Page 538: ...ehicle press the Start Stop but ton for at least 3 seconds or 3 times You have pressed the start stop button while the vehicle is in motion Information about switching off the vehicle while driving pa...

Page 539: ...ccordance with the traffic conditions and switch off the vehicle WARNING Risk of burns when opening the bonnet If you open the bonnet in the event of an overheated engine or fire in the engine compart...

Page 540: ...gine drive to the nearest qualified specialist workshop In doing so ensure that the coolant temperature display remains below 120 C 8 Reserve fuel level The fuel supply has dropped into the reserve ra...

Page 541: ...ion position Depress the brake pedal Select transmission position h k or neutral i Apply brake and start vehi cle to shift out of P or N You have attempted to shift the transmission out of park positi...

Page 542: ...osition j when switching off the vehicle Risk of vehicle rolling away Apply parking brake to park The transmission is malfunctioning Park position j cannot be selected Park the vehicle safely Use the...

Page 543: ...en the driver s door in neutral i park position j will be engaged automatically Engage park position j when the vehicle is stationary with the brake pedal depressed To continue driving with the brake...

Page 544: ...vehicle immediately in accordance with the traffic conditions Restart the vehicle If the display message still appears Consult a qualified specialist workshop Drive malfunction Stop Consult workshop...

Page 545: ...iliary battery Consult a qualified specialist workshop Until then always select park position j manually before you switch off the vehicle Before leaving the vehicle apply the electric parking brake B...

Page 546: ...brake automatically page 260 If it is still not possible to release the electric parking brake Do not continue driving Consult a qualified specialist workshop The yellow indicator lamp is lit and the...

Page 547: ...ased It then remains lit or goes out The electric parking brake is mal functioning If the state of charge is too low Charge the 12 V battery To apply Apply the electric parking brake manually If it is...

Page 548: ...the conditions for automatic release of the electric parking brake Release the electric parking brake manually Parking brake Switch on vehicle to release The red indicator lamp is lit You have attempt...

Page 549: ...teristics may be affected WARNING Risk of accident and injury if brake force boosting is malfunctioning If brake force boosting is malfunctioning increased brake pedal force may be necessary for braki...

Page 550: ...the wear limit Consult a qualified specialist workshop Driving systems Display messages Possible causes consequences and M Solutions Off The HOLD function is deactivated because the vehicle is slippin...

Page 551: ...dicators of microsleep page 270 A warning tone will also sound It is recommended that you take a break immediately Press the left hand Touch Control and acknowledge the display message km h The limite...

Page 552: ...ting of Active Distance Assist DISTRONIC the system will switch to passive mode page 273 Off Active Distance Assist DISTRONIC was deactivated If a warning tone also sounds Active Distance Assist DISTR...

Page 553: ...cordance with the traffic conditions and restart the vehicle If the display message does not disappear consult a qualified specialist workshop Active Distance Assist available again Active Distance As...

Page 554: ...ehicle in accordance with the traffic conditions and restart the vehicle If the display message does not disappear consult a qualified specialist workshop Active Steering Assist has reached the system...

Page 555: ...s are within the system limits the system will become available again Drive on or If the display message does not disappear stop the vehicle in accordance with the traffic conditions and restart the v...

Page 556: ...disappear consult a qualified specialist workshop Active Stop and Go Assist currently unavailable see Owner s Manual Active Stop and Go Assist is temporarily unavailable Active Distance Assist DISTRO...

Page 557: ...ra tive Traffic Sign Assist is malfunctioning It is possible to continue driving in compliance with the traffic regulations or Stop the vehicle in accordance with the traffic conditions and restart th...

Page 558: ...e unavailable Press the left hand Touch Control and acknowledge the display message Active Lane Keeping Assist currently unavailable See Owner s Manual Active Lane Keeping Assist is temporarily unavai...

Page 559: ...sensors are dirty R Heavy rain or snow R Extended country driving without other traffic e g in the desert Driving systems and driving safety systems may be malfunctioning or temporarily unavailable T...

Page 560: ...n a short time with the aid of a heater The restric tion is temporary Driving systems and driving safety systems may be malfunctioning or temporarily unavailable The brake system steer ing and drive s...

Page 561: ...e rack mounted Driver camera view cur rently restricted See Own er s Manual The view of the driver camera is reduced Possible causes R Objects or stickers are projecting into the driver camera s field...

Page 562: ...80 km h AIRMATIC is functioning only to a limited extent The vehicle s handling characteristics may be affected NOTE The tyres on the front axle or the fenders could be damaged by large steering move...

Page 563: ...a bend Avoid sudden steering movements Fault Drive at max 80 km h At least one main function of the E ACTIVE BODY CONTROL system is malfunctioning The system is deactivated NOTE The vehicle s suspensi...

Page 564: ...Do not continue driving Stop the vehicle immediately in accordance with the traffic conditions Do not continue driving Consult a qualified specialist workshop Max speed 20km h AIRMATIC is functioning...

Page 565: ...s and set a higher vehicle level if possible Set a higher vehicle level page 302 Depending on the malfunction the vehicle will be raised Vehicle rising Please wait The vehicle level is too low The veh...

Page 566: ...wing a trailer When you establish the electrical connection to the trailer the rear Parking Assist PARKTRONIC and manoeuvring assistant will be unavailable Press the left hand Touch Control and acknow...

Page 567: ...systems and driving safety systems e g BAS may also be temporarily unavailable The brake system will continue to operate normally Braking distance may increase in an emergency braking situation WARNI...

Page 568: ...teristics are heavily impaired and the braking distance may increase In addi tion other driving safety systems are switched off Drive on carefully Have ABS and ESP checked immediately at a qualified s...

Page 569: ...safety systems e g BAS may also be malfunctioning The brake system will continue to operate normally Braking distance may increase in an emergency braking situation WARNING Risk of skidding if ESP is...

Page 570: ...tion other driving safety systems are switched off Drive on carefully Have the brake system checked immediately at a qualified specialist workshop Active Brake Assist Func tions currently limited See...

Page 571: ...e Brake Assist with cross traffic function R Evasive Steering Assist R PRE SAFE PLUS Drive on carefully or Stop the vehicle in accordance with the traffic conditions and restart the vehicle If the dis...

Page 572: ...Owner s Manual The 12 V battery is no longer being charged and the state of charge is too low NOTE Possible engine damage if you continue driving Do not continue driving under any circumstances Consul...

Page 573: ...charge the 12 V bat tery The 12 V battery charge level is too low Stop the vehicle immediately in accordance with the traffic conditions Do not continue driving Leave the vehicle running If the displ...

Page 574: ...ely Consult a qualified specialist workshop even if there are no external signs of a fire 48 V battery See Owner s Manual The 48 V on board electrical system has function restrictions Comfort function...

Page 575: ...cient charge output to the jump start connection point of the 12 V battery page 454 The 48 V battery is charged via the voltage converter in the vehicle Possible to start the vehi cle again The 48 V b...

Page 576: ...monitoring system checked at a qualified specialist workshop Tyre pressure monitor inop erative No tyre pressure sensors The wheels fitted do not have suitable tyre pressure sensors The tyre pressure...

Page 577: ...tyre pressure if necessary Stop the vehicle in accordance with the traffic conditions Check the tyre pressure page 469 and the tyres Rectify tyre pressure The tyre pressure is too low in at least one...

Page 578: ...riving distance in emergency mode and the maximum permissible speed with a flat MOExtended tyre Observe the notes on flat tyres Notes on flat tyres page 445 Stop the vehicle in accordance with the tra...

Page 579: ...splayed in yellow WARNING Risk of an accident from driving with overheated tyres Overheated tyres can burst Reduce speed so that the tyres cool down Exhaust gas aftertreatment Display messages Possibl...

Page 580: ...ue level will lead to limited performance from the speed displayed After the remaining distance displayed has been covered it will no longer be possible to start the vehicle Add at least the amount of...

Page 581: ...is malfunctioning Performance will be reduced once the remaining distance displayed has been covered Consult a qualified specialist workshop immediately AdBlue system malfunction Emerg op max XXX km...

Page 582: ...tely Engine oil Display messages Possible causes consequences and M Solutions 5 Add 1 litre engine oil when next refuelling The engine oil level has dropped to the minimum level NOTE Engine damage cau...

Page 583: ...and have the engine oil level reduced 5 Engine oil level Stop Switch off the vehicle The engine oil level is too low NOTE Engine damage caused by driving with insufficient engine oil Avoid long journe...

Page 584: ...5 Engine oil level cannot be measured The electrical connection to the oil level sensor has been interrupted or the oil level sensor is faulty Consult a qualified specialist workshop Warning and indi...

Page 585: ...589 Engine diagnostics page 589 p Vehicles with a petrol engine engine oper ating temperature page 589 Vehicles with a diesel engine preglow Electrical fault page 589 8 Reserve fuel with fuel filler...

Page 586: ...essure monitoring system page 600 Exterior lighting T Standing lights page 170 L Low beam page 170 K High beam page 172 Turn signal lights page 172 R Rear fog light page 170 Symbols on the central dis...

Page 587: ...brid DANGER Risk of fatal injuries due to restraint system malfunctions Components in the restraint system may be activated unintentionally or not deploy as planned in an accident In the event of an a...

Page 588: ...The red seat belt warning lamp lights up once the vehicle has started In addition an intermittent warning tone may sound The red seat belt warning lamp reminds the driver and front passenger to fasten...

Page 589: ...fault with the electrics Note the messages on the driver s display Vehicle Warning indicator lamp Possible causes consequences and M Solutions Trailer tow hitch warning lamp The red trailer hitch war...

Page 590: ...f is malfunctioning Note the messages on the driver s display Power steering warning lamp red The red power steering warning lamp is lit while the vehicle is running The power assistance or the steeri...

Page 591: ...ng warning lamp is lit while the vehicle is running The rear axle steering is malfunctioning WARNING Risk of accident if steering capability is impaired If the steering does not function as intended t...

Page 592: ...ture has exceeded 120 C WARNING Risk of burns when opening the bonnet If you open the bonnet in the event of an overheated engine or fire in the engine compartment the following situa tions may occur...

Page 593: ...he air supply to the radiator is not obstructed Avoiding high loads on the engine drive to the nearest qualified specialist workshop In doing so ensure that the coolant temperature display remains bel...

Page 594: ...engine the fuel tank may have been run dry Start the engine three to four times after refuelling If the yellow engine diagnosis warning lamp goes out emergency operation mode is cancelled The vehicle...

Page 595: ...e range Refuel Brakes Warning indicator lamp Possible causes consequences and M Solutions Electric parking brake indi cator lamp red Electric parking brake indi cator lamp yellow The red electric park...

Page 596: ...shop The Hill Start Assist may be malfunctioning Adjust your speed and drive on carefully leaving a suitable distance to the vehicle in front If the driver s display shows a display message observe it...

Page 597: ...e in emergency braking situations Stop in a safe location immediately Do not continue driving Consult a qualified specialist workshop WARNING Risk of an accident due to low brake fluid level If the br...

Page 598: ...n of Active Brake Assist page 287 Active Brake Assist warning lamp The Active Brake Assist warning lamp is on Due to dirty sensors or a malfunction the system is not available or the range of function...

Page 599: ...spension warning lamp yellow The yellow AIRMATIC E ACTIVE BODY CONTROL warning lamp is lit A fault has occurred in AIRMATIC E ACTIVE BODY CONTROL Note the messages on the driver s display Suspension w...

Page 600: ...skidding if EBD or ABS is malfunctioning The wheels may lock during braking The steerability and braking characteristics are heavily impaired and the braking distance may increase In addition other dr...

Page 601: ...bilisation In addition other driving safety systems are switched off Drive on carefully Have ESP checked at a qualified specialist workshop ESP OFF warning lamp The yellow ESP OFF warning lamp is lit...

Page 602: ...notes on deactivating ESP page 266 Mercedes Benz emergency call system Warning indicator lamp Possible causes consequences and M Solutions H Mercedes Benz emergency call system warning lamp The Merce...

Page 603: ...air the driving characteristics as well as steering and braking Have the tyre pressure monitoring system checked at a qualified specialist workshop h Tyre pressure monitoring system warning lamp light...

Page 604: ...indicator lamp Possible causes consequences and M Solutions Stop the vehicle in accordance with the traffic conditions Check the tyre pressure and the tyres Display messages and warning indicator lam...

Page 605: ...ion 297 Active bonnet Pedestrian protection 428 Active Brake Assist Function 287 Setting 291 Active Distance Assist DISTRONIC Activate deactivate variable limiter 276 Activating deactivating 276 Activ...

Page 606: ...tem 196 Front climate control 192 Ionisation 196 Rear compartment climate control 194 Stationary heater ventilation 204 Air distribution MBUX multimedia system 193 Setting 190 Air freshener system 196...

Page 607: ...ing 272 ATTENTION ASSIST with microsleep detection Attention assistant 270 Attention assistant ATTENTION ASSIST 270 Augmented reality Head up display 346 Authorised workshop 39 Automatic adjustment of...

Page 608: ...y key 91 Battery starter battery Charging via Remote Online 212 Battery operation Plug in hybrid operation 207 Belt Seat belt 48 Belt airbag Deployment 47 Function 51 Bicycle rack Load capacity 501 Tr...

Page 609: ...customer centre for Mercedes Benz 404 Calls Mercedes me 403 Camera 360 camera 308 Activating using GPS reversing cam era 313 Button 313 Cleaning 438 Driver camera 374 Function 308 Information 264 Mana...

Page 610: ...ng process direct current mode 4 253 Stowing the charging cable 240 USB port 162 Wallbox mode 3 244 Wirelessly charging a mobile phone 165 Charging cable Control panel 246 Stowing 240 Charging setting...

Page 611: ...90 Demisting windows 194 fine particle status display 192 Fragrance system 196 Glove box air vent 206 Immediate pre entry climate control 201 Inserting removing the flacon fra grance system 196 Ionisa...

Page 612: ...torage Data protection rights 45 Electronic control units 42 Online services 44 Deactivating the alarm 117 Dealership 39 Declaration of conformity Electromagnetic compatibility 30 Importer addresses 3...

Page 613: ...presence indicator inoperative 517 Active Light System inoperative 512 AdBlue system fault Engine start not possible 579 AdBlue system fault See Own er s Manual 578 AdBlue system malfunction Emerg op...

Page 614: ...e at max 80 km h 559 560 Fault Stop 561 6 Front left malfunction Consult workshop example 505 6 Fuel tank is depressurised Ready for refuelling 524 Have high voltage system checked See Owner s Manual...

Page 615: ...Rectify tyre pressure 574 Reduce speed 576 Refill AdBlue See Owner s Man ual 576 Release parking brake 545 Replace air filter 537 Replace key 508 8 Reserve fuel level 537 6 Restraint system malfunctio...

Page 616: ...Blind Spot Assist inoperative 555 Active Blind Spot Assist unavailable when towing a trailer See Owner s Manual 555 Active bonnet malfunction See Own er s Manual 531 Active Brake Assist Functions cur...

Page 617: ...white display message 542 Cannot start vehicle See Owner s Manual 521 535 572 Change steering wheel seat position until 6 dots are visible on the upper edge of the screen 559 Charging fault Please ch...

Page 618: ...ions limited 512 N automatically activated Please engage transmission position again 540 Not possible to unlock charging cable See Owner s Manual 517 Only electric drive available Power limited 518 On...

Page 619: ...umbers 394 Distance control Active Distance Assist DISTRONIC 273 Distance warning Active Brake Assist 287 DISTRONIC Active Distance Assist DISTRONIC 273 Door Additional door lock 93 Child safety lock...

Page 620: ...plicate key 93 Dynamic handling control system ESP 266 DYNAMIC SELECT Calling up the fuel consumption indi cator 228 Configuring drive program I 227 Displaying engine data 228 Displaying vehicle data...

Page 621: ...Automatic 414 Manual 415 Emergency call system Mercedes me connect 414 Emergency key Boot lid 105 Door 97 Inserting removing 91 Emergency operation mode Start the vehicle 211 Emergency shutoff high v...

Page 622: ...onic sensors 264 fine particle status display 192 Fire extinguisher 444 First aid First aid kit soft sided 444 Fitting Snow chains 468 Tyres 480 Wheels 480 Flacon 196 Flat towing Tow bar system Pullin...

Page 623: ...shift Automatic transmission 231 Manual transmission 231 Gearshift paddles Steering wheel gearshift paddles 231 General driving tips 214 Genuine parts 24 Glide mode 232 Glove box Air vent 206 Glove co...

Page 624: ...ekly profile 389 Connection types 499 Ending the charging process alternat ing current mode 2 3 252 Ending the charging process direct current mode 4 256 Energy flow display 390 General notes on charg...

Page 625: ...mpensation 175 Interior lighting Adjusting 179 Ambient lighting 180 Switch off delay time 181 Interior protection 118 Internet Mercedes me connect 407 Setting up a Wi Fi hotspot 381 Web browsers 410 I...

Page 626: ...172 Intelligent Light System 173 Light adjustment when driving abroad 170 Locator lighting 179 Low beam 170 Motorway mode 174 Parking lights 170 Rear fog light 170 171 Responsibility for lighting syst...

Page 627: ...st 326 Manoeuvering brake function 328 Manual gearshifting Activating deactivating 232 Map Displaying online map contents 396 Displaying weather information 396 Moving 396 Selecting the map orientatio...

Page 628: ...Overview of functions symbols 419 Medical aids 40 Memory function Head up display 145 Outside mirrors 145 Seat 145 Steering wheel 145 Memory function rear Passenger seat and rear seat 147 Rear seat 1...

Page 629: ...g rear 18 Model type 487 MOExtended tyres 445 Motorway mode 174 MULTIBEAM LED Intelligent Light System 173 Multifunction camera ROAD SURFACE SCAN 304 Multimedia system Enabling disabling the rear airb...

Page 630: ...Engaging 230 Parking Active Parking Assist 317 PARKTRONIC 314 Parking aid Active Parking Assist 317 PARKTRONIC 314 Parking Assist Active Parking Assist 317 PARKTRONIC 314 Parking Assist PARKTRONIC Act...

Page 631: ...49 Route based operating mode strategy 224 Sets recuperation 222 Starting the charging process alter nating current mode 2 3 249 Starting the charging process direct current mode 4 253 Stowing the cha...

Page 632: ...airbag Activating deactivating 64 Points to remember when the rear seat is occupied 62 REAR SEAT AIRBAG indicator lamps 63 Rear axle steering 218 Rear compartment climate control 194 Rear door child...

Page 633: ...on 46 Malfunction 47 Protection 46 Self test 47 Warning lamp 47 Reverse gear DIRECT SELECT lever 229 Engaging 230 Reversing camera 360 Camera 306 Activate via GPS 313 Activating deactivating 313 Care...

Page 634: ...Neck warmer 134 Panel heating 140 Reclining rear seat 125 Resetting the settings 138 Settings 16 Side airbag 54 Workout programme 137 Seat rear Settings 18 Seat belt Activating deactivating seat belt...

Page 635: ...ion iPhone Android Auto 411 Apple CarPlay 411 Snow chain mode Activating deactivating 469 Snow chains 468 Socket 12 V rear passenger compartment 161 230 V rear passenger compartment 161 Trailer operat...

Page 636: ...ng Rear axle steering 218 Steering wheel Adjusting electrically 141 Driver s airbag 54 Memory function 145 Steering wheel heater 142 Steering wheel adjustment 141 Steering wheel gearshift paddles 231...

Page 637: ...g Assist 326 Bluetooth 402 Connecting a mobile phone Secure Simple Pairing 402 Emergency call 414 MBUX voice commands 355 Menu 403 Notes 400 Notes on wireless charging mobile phone 165 Operating modes...

Page 638: ...Bicycle rack 338 Care 438 Coupling up uncoupling a trailer 336 Extending retracting the ball neck 333 Extending retracting the ball neck MBUX multimedia system 335 Fastening points 501 General notes 5...

Page 639: ...lacing 472 477 Selection 472 Snow chains 468 Storing 476 TIREFIT kit 446 Tyre pressure table 470 Unusual handling characteristics 468 U Unfastening 53 Unlocking setting 90 Updates System updates 379 U...

Page 640: ...ngth 498 Vehicle width 498 Wheelbase 498 Vehicle dimensions 498 Vehicle emergency start 462 Vehicle equipment 25 Vehicle identification number VIN 487 Vehicle identification plate EU type approval num...

Page 641: ...ights up 598 8 Fuel reserve warning lamp lights up 592 H Mercedes Benz emergency call system warning lamp 599 Power steering warning lamp red 587 Power steering warning lamp yellow 587 Rear axle steer...

Page 642: ...Snow chains 468 Storing 476 TIREFIT kit 446 Tyre pressure 469 Tyre pressure monitoring system 471 Unusual handling characteristics 468 Wi Fi Setting up a hotspot 381 Window airbag 54 Windows Care 438...

Page 643: ...ndscreen wipers 182 Wireless charging Mobile phone front 166 Mobile phone rear 167 Overview 165 Wireless components Importer addresses 36 Wireless vehicle components Declaration of conformity 30 Speci...

Page 644: ...ercedes Benz AG Not to be reprinted transla ted or otherwise reproduced in whole or in part without written permission from Mercedes Benz AG Vehicle manufacturer Mercedes Benz AG Mercedesstra e 120 70...

Page 645: ...nowledge with practical tips Here you can find comprehensive information about operating your vehicle and about services and guarantees in printed form You can find the Owner s Manual on the Mercedes...

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