Mercedes-Benz EQC 350 4MATIC 2021, Owner'S Manual

Page: 324 / 453

Towing the vehicle with both axles on the
ground
#
Observe the notes on the permitted towing
methods (
/
page 320).
#
Make sure that the 12 V battery is connected
and charged.
Observe the following points when the 12 V bat‐
tery is disconnected or discharged:
R
the drive system cannot be started
R
the electric parking brake cannot be released
or applied
R
the transmission cannot be shifted to posi‐
tion i or j
In the following situations, only transporting the
vehicle is permitted:
R
if the transmission cannot be shifted to i
R
if the 12 V battery is disconnected or dis‐
charged
R
if the multifunction display in the instrument
cluster is not working
R
if the á Towing not permitted See Own-
er's Manual message is displayed
R
if the + Top up coolant See Owner’s
Manual message is displayed
R
if the d Stop Switch engine off message
is displayed
#
In such cases, transport the vehicle
(
/
page 322).
* NOTE Damage due to towing away at
excessively high speeds or over long dis‐
tances
The drivetrain could be damaged when tow‐
ing at excessively high speeds or over long
distances.
#
A towing speed of 50 km/h must not
be exceeded.
#
A towing distance of 50 km must not be
exceeded.
&
WARNING Risk of accident due to tow‐
ing away a vehicle that is too heavy
If the vehicle being tow started or towed
away is heavier than the permissible gross
weight of your vehicle, the following situa‐
tions may arise:
R
The towing eye may become detached.
R
The vehicle/trailer combination may even
tip over.
#
Before tow starting or towing away a
vehicle, check that it does not exceed
the permissible gross weight.
If a vehicle must be tow-started or towed away,
its permissible gross mass must not exceed the
permissible gross mass of the towing vehicle.
#
Information on the permissible gross mass of
the vehicle can be found on the vehicle iden‐
tification plate (
/
page 346).
Towing away the vehicle
#
Fit the towing eye (
/
page 323).
#
Fasten the towing device.
Breakdown assistance 321