Mercedes-Benz EQC 350 4MATIC 2021, Owner'S Manual

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Ending an unintentionally triggered manual
Mercedes-Benz emergency call
#
On the multifunction steering wheel:
select ~ .
Data transfer of the Mercedes-Benz emer‐
gency call system
In the event of an automatic or manual emer‐
gency call the following data is transmitted, for
example:
R
Vehicle's GPS position data
R
GPS position data on the route
(a few hundred metres before the incident)
R
Direction of travel
R
Vehicle identification number
R
Vehicle drive type
R
Number of people determined to be in the
vehicle
R
Whether Mercedes me connect is available
or not
R
Whether the emergency call was initiated
manually or automatically
R
Time of the accident
R
Language setting on the multimedia system
For accident clarification purposes, the following
measures can be taken up to an hour after the
emergency call has been initiated:
R
The current vehicle position can be deter‐
mined.
R
A voice connection to the vehicle occupants
can be established.
% For Russia: various functions, e.g. receiving
traffic information, cannot be performed for
up to two hours after sending an emergency
call.
Information on the Mercedes-Benz emer‐
gency call system
The 112 emergency call system (EU eCall) is not
available in the United Arab Emirates. The
Mercedes-Benz emergency call system is availa‐
ble for emergencies.
% You can find out about the regional availabil‐
ity of the Mercedes-Benz emergency call
system at https://www.mercedes-benz-
mobile.com/extra/ecall/
The emergency call can be made automatically
or manually (see the operating instructions).
Only make emergency calls if you or others are
in need of rescue. Do not make an emergency
call in the event of a breakdown or a similar sit‐
uation.
The ignition must be switched on before an auto‐
matic emergency call can be made.
% The Mercedes-Benz emergency call system
is activated at the factory.
Data is transmitted during an automatic or man‐
ual emergency call with the Mercedes-Benz
emergency call system (see the operating
instructions).
Starting/ending ERA-GLONASS test mode
Requirements:
R
The starter battery is sufficiently charged.
R
The ignition is switched on.
R
The vehicle has been stationary for at least
one minute.
MBUX multimedia system 289