Mercedes-Benz EQC 350 4MATIC 2021, Owner'S Manual

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Keep children away.
Observe this Owner's Manual.
Starting assistance and charging the 12 V
battery
#
Only have starting assistance provided by a
qualified specialist workshop, e.g. a
Mercedes-Benz Service Centre.
#
Only have the battery charged at a qualified
specialist workshop, e.g. a Mercedes-Benz
Service Centre.
Replacing the 12 V battery
#
Only have the battery replaced at a qualified
specialist workshop, e.g. at a Mercedes-Benz
Service Centre.
Tow-starting or towing away
Overview of the permitted towing methods
*
NOTE Damage from automatic braking
If one of the following functions is switched
on, the vehicle brakes automatically in cer‐
tain situations:
R
Active Brake Assist
R
Active Distance Assist DISTRONIC
R
HOLD function
R
Active Parking Assist
To avoid damage to the vehicle, deactivate
these systems in the following or similar sit‐
uations:
#
During towing
#
In a car wash
Mercedes-Benz recommends transporting your
vehicle in the case of a breakdown, rather than
towing it away.
For towing, use a tow rope or tow bar with both
axles on the ground. Do not use tow bar sys‐
tems.
If you notice that the vehicle has lost coolant, do
not have it towed away. Have the vehicle trans‐
ported instead.
* NOTE Damage to the vehicle due to tow‐
ing away incorrectly
#
Observe the instructions and notes on
towing away.
Permitted towing methods
All vehicles
Both axles on
the ground
Yes, maximum 50 km at
50 km/h, only forwards with
the driver in the cockpit.
Front axle
raised
Yes, maximum 50 km at
50 km/h
Rear axle
raised
No
320 Breakdown assistance