MEI CASHFLOW SC83 Page-21
www.meigroup.com Part # 252055088 G3
Diagnostic Codes
The chart below indicates the 15 color-coded combinations of diagnostic LEDs on the acceptor
module. For each color, there is a solid indicator and four flashing combinations. If multiple
failure conditions occur, the most severe condition will be displayed.
Red conditions -
Hard Fault.
One of the note acceptor components needs to be replaced.
Yellow condtions -
Soft Fault
The operator can correct the issue at the machine.
Green conditions -
No Fault
No problem with the note acceptor.
TROUBLESHOOTING
Note: By opening the machine door, you will disable the primary interface. The 10-second delay
allows you to see a normal condition on the unit prior to the MMI display update.
Cashbox full
Replace with an empty cashbox
1 Flash Red
Acceptor fault
Replace the acceptor with
a programmed spare
2 Flash Red
Interface board
hardware fault
Replace the interface
board
3 Flash Red
Invalid Config. Coupon
Cash Box Memory Fault
4 Flash Red
Solid Red
LED Indicators
Status
You Need to
Solid Light
Flashing Light
Normal
Take no action
1 Flash Green
Disabled by machine
interface
Fix the machine condition
(e.g. fill the coin hopper)
2 Flash Green
Disabled by network
interface (if applicable)
Correct the network
condition
3 Flash Green
Not Used
Not Used
4 Flash Green
Solid Green
Cashbox not seated or
not present
Re-seat the cashbox
1 Flash Yellow
Poor acceptance
Clean the acceptor
2 Flash Yellow
Clear the jam from the
acceptor
3 Flash Yellow
Jam in cashbox
Not Used
4 Flash Yellow
Solid Yellow
Edit or Refill another Coupon
Remove the acceptor and
try to clear jam
Jam in acceptor
Green-Yellow-Red
Solid Lights
Green and Red
Flashing
Hardware fault
Re-program or Replace Interface Card
In Calibartion Mode
Insert Calibration/ Test Coupon
Replace cashbox
