10. Calibration, Repair and Warranty
Megger
operate fully traceable calibration and repair facilities to make sure your instrument continues to provide
the high standard of performance and workmanship that is expected. These facilities are complemented by a
worldwide network of approved repair and calibration companies, which offer excellent in-service care for your
Megger
products.
10.1 Return procedure
Warning: Remove the battery cells before shipping this instrument.
UK and USA Service Centres
1. When an instrument requires recalibration, or in the event of a repair being necessary, a Returns Authorisation
(RA) number must first be obtained from one of the addresses shown above. The following information is to be
provided to enable the Service Department to prepare in advance for receipt of your instrument and to provide
the best possible service to you:
Model (for example, EVCC300).
Serial number.
Reason for return (for example, calibration required, or repair).
Details of the fault if the instrument is to be repaired.
2. Make a note of the RA number. A returns label can be emailed or faxed to you if required.
3. Pack the instrument carefully to prevent damage in transit.
4. Before the instrument is sent to
Megger
, freight paid, make sure that the returns label is attached or that the RA
number is clearly marked on the outside of the package and on any correspondence. For items being returned
outside of the UK and USA please send copies of the original purchase invoice and packing simultaneously
by airmail to expedite clearance through customs. In the case of instruments which require repair outside the
warranty period, an immediate quotation can be provided when obtaining the RA number.
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Calibration, Repair and Warranty
www.calcert.com
1.800.544.2843
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