64
Fault
Actions
TV switches off
• Check whether the automatic switch-off function is activated under
MORE...
(see page 52).
No reception/poor
signal via a wire-
less network con-
nection (WLAN).
• Make sure that all required settings have been made.
• It may be too far from the router. In this case, the use of a repeater may
be sensible.
WIRELESS DIS-
PLAY connection
cannot be estab-
lished.
• Make sure that all required settings have been made. Please see section
WIRELESS DISPLAY
on page 26.
• The devices may not be compatible (only Android devices with certain
software requirements are compatible).
The remote con-
trol is not working.
• Check if the batteries are fully functioning and have been inserted the
right way round.
• Ensure the sensor field is not exposed to strong light.
• Turn the device off and on again using the mains switch on the bottom
of the device.
The menu cannot
be opened.
• Check whether CEC is enabled. In this case, the menu cannot be opened.
This is not a defect. In some cases, the menu of the device connected via
HDMI2
opens. This is dependent on the playback device and must be
supported accordingly. Further information is available on page 53.
• Change the input source.
HDR contents are
not played back.
• In
the
SOURCES
menu select
ENHANCED
(see also page 50).
No
Bluetooth® con-
nection
• Ensure that all settings on the device are correct and that the Bluetooth
function has been activated.
• Check whether the device to be connected is switched on and is in
search mode.
• Ensure that all settings on the device to be connected are correct and
that the Bluetooth function has been activated. If necessary, refer to the
operating instructions for the device concerned.
In many cases, it is sensible to reset to the factory settings with subsequent reinstallation.
