Alarms and Troubleshooting
48
is abnormal)
greater than 2.87V.
ERR 008
Motor voltage 24V
(motor voltage is
abnormal)
High
The monitored voltage is
smaller than 2.47V or
greater than 3.24V.
1. Check the power board and related
connection cable.
Relay Failed
Relay failed
(workstation)
High
Two neighboring pumps
involved in the relay
communicate improperly
or fail to communicate
with each other.
1. Check whether the relay devices are
properly connected.
2. Check the USB2.0 interface and
related connection cable.
3. Check the main board.
4. Check the main board of the
combination cabinet, USB
communication interface, and related
connection cable.
Infusion Start
Fail (with the
alarm criterion)
Infusion Start Fail
Warning
The device detects that a
start criterion is not met.
1. Check whether the pump door is
closed.
2. Check whether the infusion tube is
properly installed.
3. Check whether a common
consumable is used for a dedicated
model.
4. Check whether the infusion
parameters are properly set.
5. Check whether the device is faulty.
6. Check the high-level alarm function
(air bubble option).
7. Check whether the relay sequence
number is correct.
Purge Start
Failed
Purge Start Failed
Warning
The device detects that a
purge criterion is not met.
1. Check whether the pump door is
closed.
2. Check whether the infusion tube is
properly installed.
3. Check whether a common
consumable is used for a dedicated
model.
4. Check whether system self-test fails.
5. Check whether the device is faulty.
6. Check the high-level alarm function.
Failed to start
bolus
Failed to start bolus
Warning
The bolus VTBI is greater
than the current volume.
1. Check whether the bolus VTBI is
greater than the current volume.
ERR 012
Communication
error: M0 fails to
detect the data of
M4.
High
A communication error
occurs between M0 and
M4.
Possible cause: The wires of the
fluid/patient side occlusion pressure
board are disconnected the
communication with the EEPROM of
the pressure board fails, or the
communication between M0 and M4 is
interrupted.
1. Check the fluid/patient side
occlusion pressure board and related
connection cable.
2. Check the connection cable between
the main board and pump door board.
3. Check the main board.
