MCL nanoSwitch, Installation Manual

Page: 40 / 52

8-2
8
External Line Commissioning nanoSwitch Installation Guide
8-3
8
nanoSwitch Installation Guide External Line Commissioning
AG2120 COIC Module T
est - Outgoing
Test
Action
Response
Possible Problems
1
Dial
the
access
code
for
the
tie
line.
(Default
is
800 upwards)
Line status show line active The
dial
tone
from
the
external
equipment
is
heard.
W
rong external line shows as active
→W
rong access code entered.
No external line shows as active →Extension being used for testing does not have the right to access tie line. Quiet or no dial tone heard. → Poor Ship wiring - check using test point → If dial tone heard, swap
AG2120 module or external card.
2
Check
the
external
system
through exchange.
System works as expected
If there are problems, further fault finding with
mc
l
is required.
3
Replace handset
Line status shows as in-active The external equipment detects dropped line.
AG2120 COIC Module T
est - Incoming
Test
Action
Response
Possible Problems
1
Place
an
incoming
call
through
the
external
equipment.
Line status shows as incoming ring. Designated
extension
rings
(The
Default
is
extension 104)
The status does not change to incoming ring →
The ringing is not detected by the exchange.
Check that the incoming ring is within detection parameters. Check that the incoming ring is detected on the test point, using a telephone. The Designated telephone does not ring. → Incorrect programming. Check the programming.
2
Lift
handset
on
ringing
extension
Line
status
shows
as
active.
The
system
is
connected to the external equipment.
3
Check
the
external
system
through exchange
System works as expected