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14

Europe

Albania, Andorra, Austria, Belgium, Bulgaria, Bosnia and Herzegovina, Croatia, Cyprus, Czech Republic, Denmark (excluding Faeroe 

Islands), Estonia, Finland (excluding Aland), France, Germany, Gibraltar, Greece, Hungary, Italy, Latvia, Liechtenstein, Lithuania, 

Luxembourg, Macedonia, Malta, Monaco, Netherlands, Norway, Poland, Portugal, Romania, Republic of Ireland, San Marino, Serbia and 

Montenegro, Slovakia, Slovenia, Spain (including Balearic Islands but excluding Canary Islands), Sweden, Switzerland and Turkey.

Vehicle

Means the vehicle you are driving whose details have been provided by Mazda Motors UK 

Mazda European Assistance, we, our, us,

 

Means Mondial Assistance (UK) Limited which administers the cover on behalf of Mazda Motors UK.

Period of cover

Three years from the first date of registration.

Private individual

Means a beneficiary who is using the vehicle for their own personal use and who is not a motor trader, garage, business or individual 

dealing in the buying and selling or repair of motor vehicles.

UK

 

Means England, Scotland, Wales, Northern Ireland, the Channel Islands and the Isle of Man.

You, your, yours 

Means the private individual who is the registered keeper of the vehicle, or as replaced by any new owner correctly declared to us 

using the Transfer of Ownership Form in this document and accepted by us.

Change of Address

Please complete the Change of Address form located in the back of this policy document. If for any reason this is missing, please 

contact Mazda European Assistance on 0800 777 174.

Summary of Contents for European Roadside Assistance

Page 1: ...M zd European Roadside Assistance Handbook...

Page 2: ......

Page 3: ...oduction 4 5 Important Information 5 6 Mazda European Assistance 7 13 UK Cover 8 10 European Cover 10 11 Assistance Exclusions 12 Definition of Words 13 14 Change Of Address 15 16 Transfer of Ownershi...

Page 4: ...thin the area of cover All the details of how to make a claim together with conditions of your cover are set out in the following pages How your cover works Unless specifically mentioned the benefits...

Page 5: ...y a dedicated case handler They will liaise with you the Mazda approved accident repair centre and your insurer to ensure that The repair process proceeds with the minimum of delay and inconvenience Y...

Page 6: ...f the Allianz Global Assistance group and shared with Mazda Motors UK Limited companies for marketing and research purposes or to inform you from time to time about new products or services If you do...

Page 7: ...Assistance in Europe 44 20 8649 8626 Calls to Mazda European Assistance may be recorded This will assist us in confirming details of a call that may be incomplete or unclear Freephone number from land...

Page 8: ...accommodation for you and your beneficiaries subject to a limit of 100 per beneficiary per day provided that costs are over and above those that would have been payable had your vehicle not been immob...

Page 9: ...e necessary for us to attend to the vehicle later Specialist Charges In the event that the use of specialist equipment is required to provide assistance when your vehicle has for example left the high...

Page 10: ...cannot be completed within 4 hours you may wish to continue your journey we will organise and pay the costs of the most appropriate method of onward transportation to that destination If you wish to...

Page 11: ...e for vehicle repatriation shall not exceed the market value of your vehicle If you experience any issues whilst travelling in Europe with your vehicle even if you encounter a legal or medical problem...

Page 12: ...ered under any other assistance guarantee insurance or cover 7 Accident or injury either through voluntary non observance of the laws of the land in which the beneficiary is travelling or the practice...

Page 13: ...l of Your Cover Mazda European Assistance protects you and your vehicle for 3 years from the date of registration This cover can be extended by purchasing an extended warranty for more information con...

Page 14: ...Limited which administers the cover on behalf of Mazda Motors UK Period of cover Three years from the first date of registration Private individual Means a beneficiary who is using the vehicle for the...

Page 15: ...e Street Croydon CR9 6HD Vehicle details Registration number Chassis number VIN Your details Title Mr Mrs Miss Ms Other Initials Surname New address details House name number Street Town County Postco...

Page 16: ...16...

Page 17: ...e the details below and send to FREEPOST RLYZ ZCRS HEYB Mazda European Assistance 102 George Street Croydon CR9 6HD Date of transfer Mileage at transfer Vehicle details Registration number Chassis num...

Page 18: ...da European Assistance agreement and request that all rights and benefits be transferred to me New owner s signature Date I name hereby give notice that I wish to transfer the balance of my Mazda Euro...

Page 19: ...19...

Page 20: ...4181MAZ 04 16 Part No 810077525M This document is available in the large print audio and braille Please contact us on 020 8603 9907 We will be pleased to organise an alternative version for you...

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