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6

Data Protection

Information about your policy may be shared between Mazda Motors UK Limited, us and our partners for administration purposes.

You should understand that the information you provide will be used by usour representatives, industry governing bodies and 

regulators to handle claims and prevent fraud. This may involve transferring information to other countries (some of which may have 

limited or no data protection laws). We have taken steps to ensure your information is held securely.

Your information may be used by usour partners and members of the Allianz Global Assistance group and shared with Mazda 

Motors UK Limited companies for marketing and research purposes or to inform you from time to time about new products or 

services. If you do not want to receive marketing information please write to Mazda European Assistance, PO Box 1149,

Croydon, CR9 1ZQ. You have the right to access your personal records.

Transfer of Ownership

If your car is sold directly to a private individual, the remaining cover may be transferred to the new owner.  Please note that the form 

later in this booklet must be signed by the current registered keeper.

As soon as possible after the date of sale, please complete the form at the back of this document and send it to:

Mazda European Assistance, PO Box 1149, Croydon, CR9 1ZQ.

Summary of Contents for European Roadside Assistance

Page 1: ...M zd European Roadside Assistance Handbook...

Page 2: ......

Page 3: ...oduction 4 5 Important Information 5 6 Mazda European Assistance 7 13 UK Cover 8 10 European Cover 10 11 Assistance Exclusions 12 Definition of Words 13 14 Change Of Address 15 16 Transfer of Ownershi...

Page 4: ...thin the area of cover All the details of how to make a claim together with conditions of your cover are set out in the following pages How your cover works Unless specifically mentioned the benefits...

Page 5: ...y a dedicated case handler They will liaise with you the Mazda approved accident repair centre and your insurer to ensure that The repair process proceeds with the minimum of delay and inconvenience Y...

Page 6: ...f the Allianz Global Assistance group and shared with Mazda Motors UK Limited companies for marketing and research purposes or to inform you from time to time about new products or services If you do...

Page 7: ...Assistance in Europe 44 20 8649 8626 Calls to Mazda European Assistance may be recorded This will assist us in confirming details of a call that may be incomplete or unclear Freephone number from land...

Page 8: ...accommodation for you and your beneficiaries subject to a limit of 100 per beneficiary per day provided that costs are over and above those that would have been payable had your vehicle not been immob...

Page 9: ...e necessary for us to attend to the vehicle later Specialist Charges In the event that the use of specialist equipment is required to provide assistance when your vehicle has for example left the high...

Page 10: ...cannot be completed within 4 hours you may wish to continue your journey we will organise and pay the costs of the most appropriate method of onward transportation to that destination If you wish to...

Page 11: ...e for vehicle repatriation shall not exceed the market value of your vehicle If you experience any issues whilst travelling in Europe with your vehicle even if you encounter a legal or medical problem...

Page 12: ...ered under any other assistance guarantee insurance or cover 7 Accident or injury either through voluntary non observance of the laws of the land in which the beneficiary is travelling or the practice...

Page 13: ...l of Your Cover Mazda European Assistance protects you and your vehicle for 3 years from the date of registration This cover can be extended by purchasing an extended warranty for more information con...

Page 14: ...Limited which administers the cover on behalf of Mazda Motors UK Period of cover Three years from the first date of registration Private individual Means a beneficiary who is using the vehicle for the...

Page 15: ...e Street Croydon CR9 6HD Vehicle details Registration number Chassis number VIN Your details Title Mr Mrs Miss Ms Other Initials Surname New address details House name number Street Town County Postco...

Page 16: ...16...

Page 17: ...e the details below and send to FREEPOST RLYZ ZCRS HEYB Mazda European Assistance 102 George Street Croydon CR9 6HD Date of transfer Mileage at transfer Vehicle details Registration number Chassis num...

Page 18: ...da European Assistance agreement and request that all rights and benefits be transferred to me New owner s signature Date I name hereby give notice that I wish to transfer the balance of my Mazda Euro...

Page 19: ...19...

Page 20: ...4181MAZ 04 16 Part No 810077525M This document is available in the large print audio and braille Please contact us on 020 8603 9907 We will be pleased to organise an alternative version for you...

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