Mazda European Roadside Assistance, Handbook

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11
Parts Delivery
In the event that Mazda European Assistance has arranged to take the vehicle to an authorised repairer for repairs and essential
parts to the running of the vehicle are not available locally, Mazda European Assistance will organise and pay for the despatch of such
parts to the repairing dealership.
Vehicle Repatriation
In the event of breakdown/immobilisation in Europe where the vehicle cannot be repaired or where the repairs will take longer than 5
days, Mazda European Assistance will repatriate the vehicle to the nearest authorised repairer to your home address in the UK.
Mazda European Assistance will not repatriate a vehicle if it can be repaired before the scheduled return date from your trip to
Europe
The maximum amount payable by Mazda European Assistance for vehicle repatriation shall not exceed the market value of your
vehicle. If you experience any issues whilst travelling in Europe with your vehicle, even if you encounter a legal or medical problem our
experienced team of multi lingual staff may be able to provide you with practical help and advice.
Caravans and Trailers
If the vehicle is immobilised due to a covered breakdown/immobilisation when towing a caravan or trailer, we will arrange for
your caravan or trailer to be taken near to the repairer. We will not however be liable for any goods, possessions or livestock being
transported.
Adverse Weather Conditions
Please be aware that adverse weather conditions such as high winds, snow, ice or floods can make it impracticable for us to provide
our normal assistance services. In this event, our immediate priority is to ensure that you and the beneficiaries travelling with you are
taken to a place of safety, meaning that it may be necessary for us to attend to the vehicle later