148
6. Input the content in the input field, and if necessary, upload an
attaching file.
7. Tap
Submit
to post the reply.
8. Tap the
States
selection drop-down menu to reset a case state.
9. Tap the
Update
button to commit the newest update.
Data Logging
The Data Logging section keeps records of all sent or unsent (saved) data
loggings on the diagnostic system. The support personnel receive and
process the submitted reports through the Support platform, and send back
problem solutions within 48 hours to the corresponding Data Logging
session, on which you are also allowed to have a direct conversation with
the support personnel.
To make a reply in a Data Logging session
1. Tap on the
Sent
tag to view a list of submitted data loggings.
2. Select a specific item to view the latest update of the processing
progress.
3. Tap on the input field at the bottom of the screen, and enter the
texts. Or tap the Audio button to record a voice message, or
camera button to take a picture.
4. Tap
Send
to deliver your message to the technical center.
Figure 15-3 Sample Data Logging Screen
Summary of Contents for MX808TS
Page 80: ...73 Figure 5 30 Sample IMMO Note Screen Figure 5 31 Sample Program Key FOB Screen ...
Page 83: ...76 Figure 6 2 Sample Vehicle Manufacturer Selection Figure 6 3 Sample Vehicle Model Selection ...
Page 128: ...121 Programmer Update Coming soon ...
Page 162: ...155 Figure 17 3 Sample Function Viewer Screen 3 ...
