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6

in  order  to  maximize  life  span,  and  minimize  down  time,  all  maTrix 

equipment  requires  regular  cleaning,  and  maintenance  items  performed 

on a scheduled basis. This section contains detailed instructions on how to 

perform  these  items,  the  frequency  of  which  they  should  be  done,  and  a 

check list to sign off each time service is completed for a specific machine. 

Some basic tools and supplies will be necessary to perform these tasks which 

include (but may not be limited to):

metric allen wrenches

#2 Phillips head screwdriver

adjustable wrench

Torque wrench (capability to read foot lbs, and inch lbs)

lint free cleaning cloths

Teflon based spray lubricant

mild,  water  soluble,  detergent  –  such  as  “Simple  Green”,  or  other  matrix 

approved product

Teflon based spray lubricant such as “Super lube”, or other matrix approved 

product

Vacuum cleaner w/extendable hose and crevasse tool attachment

Please find the worksheet sample for our equipment provided in this manual 

and  make  copies  as  needed,    keeping  them  up  to  date  as  the  required 

service/maintenance items are performed. it is critical that you also log the 

accumulated  (total)  amount  of  miles  or  running  hours  on  the  equipment 

each time service or maintenance is performed.

you  may  periodically  see  addendums  to  this  document,  as  the  matrix 

Technical  Support  Team  identifies  items  that  require  specific  attention, 

the  latest  version  will  always  be  available  on  the  matrix  website, 

www.

matrixfitness.com.

daily maiNTeNaNCe iTemS

1) 

Clean  entire  machine  use  water  and  mild  detergent  such  as “Simple 

Green”,  or  other  matrix  approved  solution  (cleaning  agents  mUST  be 

alcohol and ammonia free).

2)   Check the emergency stop button and cord for proper operation.

moNTHly maiNTeNaNCe iTemS

1) 

inspect  power  cord  for  damage,  inspect  hand  grip  areas,  and  inspect 

emergency stop button and cord for proper operation..

2) 

Check running belt for proper tension, adjust if needed.

QUarTerly maiNTeNaNCe iTemS

1) 

remove front plastic cover, and vacuum entire inside area of machine.  

be careful when working aournd the lower pc board not to bump any 

wires or connections loose..

2) 

Check  drive  belt  for  visible  wear,  ie.,  cracking,  tears,  etc.    belt 

should be replaced if there are any visible signs of damage.  Proper 

alignment of the pulley/tensioner should be verified at this time as 

well..

3) 

remove plastic hood at the front of the machine.  Start the unit and raise 

incline setting to maximum height.  Turn power switch off at the front of 

the machine to prevent it from lowering accidentally.  lubricate incline 

motor acme screw (matrix recommends using Superlube brand grease 

with PTfe (Teflon) additive).  

bi-aNNUal maiNTeNaNCe iTemS

1) 

remove wax build up from front and rear rollers of the machine.

2) 

inspect  underside  of  running  belt  for  damage,  check  for  cracking  or 

glazed surfaces.

3) 

if the belt has damage or wear to it that warrants replacement, please 

note  that  the  running  deck  must  also  be  flipped  when  a  new  belt  is 

installed.    if  the  deck  has  previously  been  flipped  and  no  longer  has 

an unused side available, it need to be replaced when the new belt is 

installed.  a new belt must alWayS be installed to run on a new deck 

surface in order to maximize the lifespan of both items.

4) 

during normal operating conditions, the running belt replacement and 

deck service should be done every 25,000 miles.

CHaPTer 3: PreVeNTaTiVe maiNTeNaNCe

3.4  PreVeNTATIVe MAINTeNANCe CheCKLIST

MAKe:

model:

S/N:

loCaTioN:

TeCHNiCiaN

daTe:

inspect power cord  _____

Check e-stop cord/button  _____

Check hand grips  ______

Vaccum under cover  _____

Check motor drive belt  _____

Check running belt  _____

lubricate elevation rack screw  _____

flip / replace deck  ______

de-wax rollers  ______

Notes / Comments  __________________________________________________

___________________________________________________________________

3.3 Care aNd maiNTeNCaNCe iNSTrUCTioNS

Summary of Contents for T5X-02

Page 1: ...T 5 x 0 2 T r e a d m i l l S ER V I C E MA N U A l...

Page 2: ......

Page 3: ...program description 4 1 Console Description 8 4 2 Manual Workout Operation 9 4 3 Operating Level Based Programs 9 4 4 Heart Rate Control Workout Operation 10 4 5 Fitness Test Workout Operation 10 CHAP...

Page 4: ...rive Belt Replacement 44 9 11 Speed Sensor Replacement 45 9 12 Elevation Motor Replacement 46 9 13 Console Replacement 48 9 14 Console Mast Arm Replacement 49 9 15 Console Cable Replacement 51 9 16 Ha...

Page 5: ...11 1 1 Serial Number Location Chapter 1 Serial number location...

Page 6: ...structions before operating the Matrix Treadmill 3 914 mm 6 7 1 981 mm 3 914 mm 1 305 mm Please leave a 78 75 2000 mm x 39 50 1000 mm landing zone behind the treadmill This zone is to allow easy acces...

Page 7: ...d Keep the air opening clean free of lint and hair Never operate product if it has a damaged cord or plug if it is working properly if it has been damaged or immersed in water Return the unit to a ser...

Page 8: ...the breaker s one at a time Once a breaker has been turned off the only thing that should not have power to it is the treadmill No lamps vending machines fans sound systems or any other item should l...

Page 9: ...d dirt Chapter 3 PREVENTATIVE MAINTENANCE DO NOT use any equipment that is damaged or has worn or broken parts Use only replacement parts supplied by Matrix Fitness Systems maintain labels and namepla...

Page 10: ...proper operation 2 Check running belt for proper tension adjust if needed QUARTERLY MAINTENANCE ITEMS 1 Remove front plastic cover and vacuum entire inside area of machine Be careful when working aou...

Page 11: ...be sure to follow the directions below STEP 1 Locate the two hex head bolts on the rear of the treadmill The bolts are located at each end of the frame at the back of the treadmill These bolts adjust...

Page 12: ...riginal position in order to allow normal operation of the unit STOP Ends workout and show workout summary data PAUSE Pauses workout Pause duration can be set in Manager Mode NUMBER KEYPAD Workout dat...

Page 13: ...uts to challenge users of all fitness levels The following information will briefly explain the workout and how to program the treadmill for each workout selection ROLLING HILLS WORKOUT OPERATION Roll...

Page 14: ...elevation STAGE 1 At the 3 minute mark the treadmill willl gradually increase speed to 4 5 mph 7 2 kph The actual test begins at 4 5 mph 7 2 kph STAGE 2 After one minute the treadmill elevation will...

Page 15: ...15 76 3 11 2 10 30 77 7 11 3 10 45 79 1 11 4 11 00 80 4 5 Fitness test workout operation continued CARDIOVASCULAR FITNESS PERCENTILeS Chapter 4 Console overlay and workout description Males VO2 max ml...

Page 16: ...he console 1 Choose your desired Military test by pressing the FITNESS TEST WORKOUT button until your desired branch test is shown in the message window and press enter 2 Enter age using the ARROW KEY...

Page 17: ...s ENTER once Manager Mode appears on the display 3 To scroll between programs in the Manager Mode press any UP or DOWN key 4 Press SELECT to modify the program settings once displayed 5 Press any UP o...

Page 18: ...5 seconds software N A N A N A N A Software Version not editable start speed 1 0 MPH 1 6 KPH 0 5 MPH 0 8 KPH 2 0 MPH 3 2 KPH MPH KPH Controls the starting speed for all programs does not affect minimu...

Page 19: ...ode Custom Setting Default Minimum Maximum Unit Description Disable Errors ON ON OFF N A Resets error log Accomplished by pressing ELEVATION DOWN and SPEED DOWN for 3 5 seconds Elevation Minimum 28 20...

Page 20: ...Mode hold the ELEVATION DOWN AND SPEED DOWN keys for three seconds until Manager Mode appears on the middle LED display 2 Press any DOWN arrow key and Service Mode will appear on the display 3 Press E...

Page 21: ...17 Chapter 8 TROUBLESHOOTING 8 1 Electrical Diagram...

Page 22: ...18 P29 Digital Communication Wire 8 1 Electrical Diagram Chapter 8 Troubleshooting...

Page 23: ...19 Chapter 8 TROUBLESHOOTING N95 UCB Little Board Wire N97 Hand Pulse Wire 8 1 Electrical Diagrams...

Page 24: ...20 8 2 MCB LED Instructions Chapter 8 Troubleshooting...

Page 25: ...12 Indicates the motor is moving via the encoder s feedback by blinking 1 LEDs 1 2 and 3 Sequence back and forth to indicate the processor is online and operational 2 LED 4 is used as a discrete analo...

Page 26: ...tor Description Diagnostic 1 LED 1 Indicates the MCB with Daughter Board communication present Diagnostic 2 LED 2 Indicates the PCB with Daughter Board communication present Power alive LED 3 Indicate...

Page 27: ...gnet 0x02AE Checksum failure on critical NOVRAM loading 0x02AF Checksum failure on non critical NOVRAM loading 0x029F Error Drive Fault Report created by the motor controller only used for AD motors 0...

Page 28: ...not show a value replace the console Figure A Figure B Error Message 0x0043 1 CAUSE RPM read from RS232 does not match RPM read from the speed sensor only used for AC motors 2 SOLUTION a Press and hol...

Page 29: ...s ENTER d Press any UP or DOWN arrow keys until Auto Calibration is showing on the display press ENTER If unit passes auto calibration delete error log unit is operational e IF AUTO CALIBRATION FAILS...

Page 30: ...should flash If it does not replace speed sensor Figure A c If the LED is flashing with belt movement replace MCB Signal Wire Figure B Error Messages 0x02AE and 0x02AF 1 CAUSE Checksum failure on crit...

Page 31: ...get the unit to 1 0 MPH 1 6 KPH and the belt should start Figure B e If the belt does not start replace the MCB f f If the Parameter does not show a value replace the console Figure A Figure B Error...

Page 32: ...f the Digital Communication Wire at the daughter board Figure A b If no signal is present through the Digital Communication Wire LED 1 on the daughter board should be unlit Figure B c Replace Digital...

Page 33: ...ard to the MCB Figure A b If no signal is present through the MCB signal wire LED 2 on the daughter board should be unlit Figure B c Replace the MCB signal wire d Replace the daughter board Error mess...

Page 34: ...ct packet but the daughter board has no function to support it 0x0441 or The received command code from the console is correct and is supported but it has less or more data arguments 2 SOLUTION a Turn...

Page 35: ...own 3 Verify how your TV is mounted compare your machine to Figure C which shows TV directly mounted to the Machine Figure D shows a TV mounted using a TV stand separate from the machine 4 For Matrix...

Page 36: ...internal wiring or TV stand to make sure you have no damage kinks cuts etc and no stray wires or poor fittings on the ends of the cables Fittings should look like Figure E with a clean flush connecto...

Page 37: ...fy power at the outlet Figure A 3 If outlet passes check power supply for the TV to make sure it is outputting 12 volts if not replace power supply Figure B 4 If power supply passes detach TV mounting...

Page 38: ...contact Matrix for parts to resolve the TV lockup problem 2 If TV does not power on check controller and cable by swapping them from a known working unit if possible If controller and or the cable fr...

Page 39: ...front shroud using a 6mm Allen wrench Figures A B 2 The shroud is split into two pieces The upper shroud is held with two screws the lower shroud is held with four screws 3 Both covers are removed Fig...

Page 40: ...nnect the cord from the machine 2 Remove one of the end caps using a Phillips screwdriver Figure A 3 Remove both roller adjustment screws using an 8mm Allen wrench Figure B 4 Remove roller from runnin...

Page 41: ...rews using a 5mm Allen wrench Figure A 3 Remove the deck from the running belt Figures B C 4 Be careful not to pinch fingers during removal installation of deck board 5 Deck is waxed on both sides so...

Page 42: ...USHION REMOVAL 1 Remove the deck as outlined in Section 8 3 2 Holding the bolt with 5 mm Allen wrench loosen the nut with 13 mm socket Figure A B 3 For the rear cushion hold the cushion and remove the...

Page 43: ...re remove the spring from the drive belt tensioner The tensioner should now pivot away from the drive belt Figures A B 3 Remove the front roller mounting screws using an 8mm Allen wrench Figures C D 4...

Page 44: ...utlined in Section 9 2 3 Remove the deck as outlined in Section 9 3 4 Remove the front roller as outlined in Section 9 5 5 Remove the running belt and replace with new belt Figures A B 6 New running b...

Page 45: ...the frame using a 5 mm Allen wrench figure A 3 Slide the rail off the back of the treadmill Figures B C 4 After reinstalling the side rail make sure end cap is on first before tightening screws for pr...

Page 46: ...ed in Section 9 1 3 Cut any wire ties that are secured to the MCB panel Figure A 4 Disconnect wires from the MCB seven total connections Figure B 5 Remove two MCB mounting screws using a Phillips head...

Page 47: ...tion 9 5 4 Disconnect the motor power cable from the MCB Figure A 5 Using a 8 mm Allen wrench remove the four motor mounting screws Figure B 6 Lift the motor away from the treadmill Figure C 7 When re...

Page 48: ...nsioner from drive belt as outlined in Section 9 5 3 Remove the front roller screw on the drive belt side and loosen the screw on the opposite side Figure A 4 Lift roller and remove old drive belt Fig...

Page 49: ...1 3 Remove speed sensor from the left side of the motor using a Phillips screwdriver Figure A 4 Cut the wire ties holding the speed sensor wire to the motor and MCB Figures B C 5 Unplug speed sensor f...

Page 50: ...pin attaching the motor to the rack Figure B C 3 Disconnect the elevation motor power cable from the MCB Figure D 4 Disconnect the pin from the elevation motor Figure E 5 Lift the elevation motor away...

Page 51: ...47 9 12 Elevation Motor RemovaL continued Chapter 9 Part Replacement Guide Figure D Figure E Figure F Figure G...

Page 52: ...ent Guide 1 Unplug treadmill 2 Remove the six 6 mm screws from underneath the console There are arrows stamped in the plastic at the proper openings Figure A 3 Disconnect the wires from the console an...

Page 53: ...er plastic cover Figures C D E 6 Cut the wire ties and begin to unthread the console cable Figures F G 7 Remove the screws holding the console frame to the mast arms with a 6 mm Allen wrench in the op...

Page 54: ...50 9 14 CONSOLE MAST ARM REPLACEMENT CONTINUED Chapter 9 Part Replacement Guide Figure F Figure G Figure H Figure I Figure j Figure K...

Page 55: ...wire harness Figures F G 7 Remove the spiral protective wrap from the top and bottom portion of the wire harness Figures H I 8 Attach a pulling wire to the top of the defective console cable Figure J...

Page 56: ...52 9 15 CONSOLE CABLE REPLACEMENT CONTINUED Chapter 9 Part Replacement Guide Figure F Figure G Figure H Figure I Figure J Figure K...

Page 57: ...river from the underside of the bar 3 Once screws are removed lift part carefully and disconnect any wire connections to fully remove handle bar 4 Replace parts as needed on handle bar including the Q...

Page 58: ...one side our at a time Figure B 4 Use A Phillips screwdriver to remove two screws one from each side of the mounting bracket Figure C 5 Turn bracket and use a straight screwdriver or pliers to compre...

Page 59: ...front of the red Emergency Stop button Figure A 4 Disconnect wires from each side of the Heartrate Board Figure B 5 Use a Phillips screwdriver to remove two screws one from each side of the Heartrate...

Page 60: ...connections from the main circuit board to completely split the front and rear sections Figure B 5 Use a Phillips screwdriver to remove two screws and washers holding the blower motor in place Figure...

Page 61: ...Club Treadmill AC Drive CONSOLE Display Type Dot Matrix LED Display Feedback Time Distance Calories Speed Elevation Pace Heart Rate METS Watts Workouts Manual Rolling Hills Fat Burn 5K Target HR Gerk...

Page 62: ...hite 17 004539 AD Socket Head Cap Screw M8 x 1 25P x 25mm 2 Blue 19 0000088905 Spacer 6 2 x 12 0 x 1 6 2 Blue 15 004859 AC Button Socket Head Cap Screw M8 x 1 25 x 20 mm 6 Red 14 0000086571 Flat Washe...

Page 63: ...contents of the hardware package for completeness Contact Matrix customer service at 866 693 4863 to report any missing items ASSEMBLY INSTRUCTIONS Please make sure that the power plug is not plugged...

Page 64: ...console base using item 12 socket head cap screw item 14 flat washer and item 11 socket head cap screw Assembly Tip It is much easier to accomplish this task if the console base is left inside its sh...

Page 65: ...in the mast which is clostest to the running belt Make all appropriate wire connections within the motor compartment Open Yellow Assembly Bag Make appropriate wire connections to the faceplate and th...

Page 66: ...head screw If your hardware pack is missing item 22 check to see if the screws are already assembled on the treadmill Replace the motor cover s and power the treadmill on The power button is located n...

Page 67: ...issues Use of a level is recommended Remove the leveling shim provided on the underside of the treadmill The shim can be found mounted on the underside of the right hand side rail Remove the rear foot...

Page 68: ...NOTES...

Page 69: ...65 MATrix Fitness systems corp 1610 Landmark Drive Cottage Grove wi 53527 USA TOLL FREE 866 693 4863 www matrixfitness com FAX 608 839 8687 PART 000000 B REV 02...

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