Matrix A3x-01 Ascent Trainer Service Manual Download | Manualshive

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7.5 troUblesHooting – PedAls sliPPing

cHAPter 7: troUblesHooting

PedAls sliPPing

Possible cAUses:

1) The belt tension is not enough.

2) The one way bearing is damaged.

solUtion:

1) Remove the covers and check the belt tension.

a. The drive belt should be tightened to 180 ft / lbs.

b. The ECB belt should be tightened to 120 ft / lbs.

2) If the belts are tensioned correctly, the one way bearing is damaged, replace the drive assembly.

knocking or creAking noise

Possible cAUses:

1) The pedal is on the pedal arm too loosely.

2) The drive axle is worn out.

3) The belt tension is not enough, or the belts are too dirty.

solUtion:

1) Retighten the pedal onto the pedal arm.

2) Replace the drive axle as needed.

3) Remove the covers and check the belt tension.

a. The drive belt should be tightened to 180 ft / lbs.

b. The ECB belt should be tightened to 120 ft / lbs.

4) Clean the belts. If they are worn or will not clean, replace the belts.

7.6 troUblesHooting - noise issUes

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Summary of Contents for A3x-01 Ascent Trainer

Page 1: ...A 3 x 0 1 A s c e n t T r a i n e r SER V ICE M A N U A l ...

Page 2: ......

Page 3: ...rkout Setup Steps Watts 11 CHAPTER 5 Manager MODE 5 1 Using Manager Mode 12 5 2 Manager Mode Overview 13 CHAPTER 6 ENGINEERING Service MODEs 7 1 Using Engineering Service Mode 14 CHAPTER 7 Troubleshooting 7 1 Electrical Diagrams 15 7 2 LCB Error Indicators 19 7 3 Troubleshooting Keypad Issues 20 7 4 Troubleshooting Resistance Issues 21 7 5 Troubleshooting Pedals Slipping 22 7 6 Troubleshooting Noi...

Page 4: ...ud Replacement 41 8 13 Incline Motor Replacement 42 8 14 Dual Action Handlebar Replacement 44 8 15 Foot Pedals Replacement 45 8 16 Pedal Arm Replacement 46 8 17 Link Arm Replacement 47 8 18 Swing Arm Replacement 49 8 19 Rear Pivot Arm Replacement 51 8 20 Testing the Ascent Trainer 52 CHAPTER 9 EXPLODED DIAGRAMS 9 1 Ascent Trainer Specifications 53 9 2 Fasteners Assembly Tools 54 9 3 Ascent Trainer...

Page 5: ...1 Chapter 1 Serial number location 1 1 ASCENT TRAINER SERIAL NUMBER LOCATION SERIAL Number Placement ...

Page 6: ...safety instructions Two hand holds are located just above the MATRIX logo on the rear legs The A3x weighs 390lbs To avoid injury to the user and the unit be sure to have proper assistance to move the unit 2 1 MOVING THE UNIT ...

Page 7: ...ean free of lint and hair Do not carry this unit by it s supply cord or use the cord as a handle Close supervision is necessary when the Ascent Trainer is used by or near children or disable persons Do not use outdoors Do not operate where aerosol spray products are being used or when oxygen is being administered To disconnect turn all controls to the off position then remove the plug from the out...

Page 8: ...ding means that each circuit must have an individual neutral ground connection coming from it and terminating at an approved earth ground You cannot jumper a single neutral ground from one circuit to the next In addition to the dedicated circuit requirement the proper gauge wire must be used from the circuit breaker box to each outlet that will have the maximum number of units running off of it If...

Page 9: ...cks Maintain a clean area around equipment free from dust and dirt DO NOT use any equipment that is damaged or has worn or broken parts Use only replacement parts supplied by Matrix Fitness Systems maintain labels and nameplates Do not remove labels for any reason They contain important information If unreadable or missing contact Matrix Fitness Systems for a replacement 1 866 693 4863 www matrixf...

Page 10: ...oot lbs and inch lbs Lint free cleaning cloths Teflon based spray lubricant Mild water soluble detergent such as Simple Green or other Matrix approved product Teflon based spray lubricant such as Super Lube or other Matrix approved product Vacuum cleaner with an extendable hose and crevasse tool attachment Please find the worksheet sample for our equipment provided in this manual and make copies a...

Page 11: ...grams START QUICK START One touch Quick Start and Start any time during preference selection UP DOWN LEVEL Easy information and level selection UP DOWN INCLINE Easy incline level selection SELECT SELECT SCREEN RESET This multi function button enters information when setting up programming options toggles information displayed and if held down for 5 seconds resets the Ascent Trainer to Start up Mod...

Page 12: ...e are two RJ45 receptacles They are marked CSAFE and ENTERTAINMENT These ports allow the Ascent Trainer to be connected to a fitness entertainment system and or a fitness network such as Fitlinxx The ENTERTAINMENT port is compatible with entertainment protocol such as CardioVision or Broadcast Vision 4 2 CONSOLE DESCRIPTION BACK ...

Page 13: ...me by using the UP or DOWN arrow keys and press SELECT 4 Select Weight by using the UP or DOWN arrow keys and press SELECT 5 The display will read Starting 3 Starting 2 Starting 1 and then the program will begin ROLLING INTERVALS The Rolling and Interval programs are level based programs that automatically adjust the resistance level and elevation level to simulate real terrain 1 Start pedaling an...

Page 14: ...esults are based on the number of stages completed 1 Start pedaling and press the FITNESS TEST key 2 Select Age by using the UP or DOWN LEVEL keys and press SELECT 3 Select Gender by using the UP or DOWN LEVEL keys and press SELECT 4 Select Weight by using the UP or DOWN LEVEL keys and press SELECT 5 The display will read Starting 3 Starting 2 Starting 1 and then the program will begin 6 Once the ...

Page 15: ...ting 3 Starting 2 Starting 1 and then the program will begin Heart Rate Protocols HR is within 10 BPM beats per minute of target upper LED display will show a heart HR is within 10 BPM of target resistance level will increase or decrease every 10 seconds HR is greater than 14 BPM of target resistance level will drop to 30 HR is greater than 10 BPM of target display will read WARNING HR ABOVE TARGE...

Page 16: ...Manager Mode use the UP and DOWN LEVEL keys Each of the custom settings will show on the display 3 To select a custom setting press the SELECT key when the desired setting is shown 4 To change the value of the setting use the UP and DOWN LEVEL keys 5 To confirm and save the value of the setting press the START key Setting saved will appear on the display 6 To exit the setting without saving press ...

Page 17: ...age ENGLISH N A N A Select between English French Spanish Italian Dutch and German P10 Software Version N A N A N A Current version of console software P11 Incline Calibration OFF OFF ON Default display is OFF Selecting ON will automatically calibrate the incline motors to factory settings Use this feature when actual elevation does not match console display P12 Incline Reset ON OFF ON This is a s...

Page 18: ...or 3 seconds until Manager Mode appears on the middle LED display Press the UP or DOWN LEVEL key to scroll between the different Engineering and Service Modes ENGINEERING MODE This mode is for factory settings only SERVICE MODE SERVICE 1 Display Test SERVICE 2 RPM Reading SERVICE 3 Accumulated Distance and Time SERVICE 4 Heart Rate Test ...

Page 19: ...15 Chapter 7 TROUBLESHOOTING 7 1 Electrical Diagrams ...

Page 20: ...16 7 1 electrical diagrams Chapter 7 TROUBLESHOOTING Wiring Diagram Instructions ...

Page 21: ...17 Chapter 7 TROUBLESHOOTING 7 1 electrical diagrams P05 Console Cable P04 Pulse Sensor Wire ...

Page 22: ...18 7 1 electrical diagrams chapter 7 troubleshooting P02 Elevation Wire P14 ECB Load Wire ...

Page 23: ...vation 2 DOWN UP1 Indicates if the upper console is commanding Elevation 1 UP UP2 Indicates if the upper console is commanding Elevation 2 UP RPM Rotation rate for speed BRK Resistance indicator light RL Relay indicator light STATUS Digital communication state indicator light OL1 Elevation 1 error indicator light OL2 Elevation 2 error indicator light 7 2 LCB ERROR INDICATORS ...

Page 24: ...maged SOLUTION 1 Check the connections of the keypad at the Upper Control Board a Remove the console from the console mast b Remove the 6 screws holding the back of the console to the front Figure A c Inspect the keypad ribbon cable connection at the UCB Figure B d Even if the keypad ribbon cable appears to be connected correctly unplug and re seat the cable then retest 2 Replace the affected keyp...

Page 25: ...k the console cable connection at the LCB Also confirm that LED RBK on the LCB is lit If it is not replace the LCB 3 Check if the ECB is conducting power a Insert the probes from a multi meter into the black and red wires on the ECB wire harness connector Figure A b The output voltage from the ECB should be 10 15 ohms 4 If the ECB reading is not between 8 and 15 ohms replace the ECB 5 If the ECB r...

Page 26: ...ne way bearing is damaged replace the drive assembly Knocking or creaking noise Possible causes 1 The pedal is on the pedal arm too loosely 2 The drive axle is worn out 3 The belt tension is not enough or the belts are too dirty SOLUTION 1 Retighten the pedal onto the pedal arm 2 Replace the drive axle as needed 3 Remove the covers and check the belt tension a The drive belt should be tightened to...

Page 27: ...no display on the console or the console is dim 2 Remove the front covers and check the console cable connection at the LCB Also confirm that LED 12 on the LCB is lit If it is not replace the LCB 3 Check if the generator is outputting variable power a Insert the probes from a multi meter into the black and red wires on the generator wire harness connector Figure A b When pedaling the output voltag...

Page 28: ...ed 6 The Upper Control Board is damaged SOLUTION 1 Re center the chest strap below the user s pectoral muscle Figure A and check again 2 Replace the battery in the chest strap 3 Replace the chest strap 4 If there is no HR present replace the HR grips 5 If there is a HR present but it is much higher than normal replace the HR board 6 If replacing the HR grips and board does not resolve the issues r...

Page 29: ... Press and hold both LEVEL keys until Manager appears on the display 2 Scroll to P10 Software Version using the LEVEL keys and press SELECT a Confirm the LCB software version is S004 or higher if it S003 or lower replace the LCB 3 Open the left and right rear covers Figures A B 4 Scroll to P11 Calibration using the LEVEL keys and press SELECT a Check to see if one or both of the incline motors are...

Page 30: ...r RAMP change using the LEVEL keys then press START to save Test the unit for function 3 Open the right side front disk and check the incline motor connections at the LCB Figure A 4 Open the right and left rear covers and check the connection between the incline motor wire and the incline motor extended wire Figure B 5 Scroll to P11 Calibration using the LEVEL keys and press SELECT a Check to see ...

Page 31: ...zer Figure E 5 Press the center cap and turn it counter clockwise to remove Figure F 6 Remove the 24mm locking nut and washer by turning them counter clockwise Figure G 7 Thread the Matrix disk removal tool into the center hub Figure H 8 Turn the center bolt of the removal tool clockwise until the main disk can be removed Figures I and J Repeat if necessary for the opposite side disk 9 When reinst...

Page 32: ...28 Chapter 8 Part Replacement Guide 8 1 FRONT DISK REMOVAL CONTINUED figure f figure g figure h figure i figure j ...

Page 33: ...emove the front disks as outlined in Section 8 1 2 Remove the 6 screws that hold the front shrouds in place on each side Figure A 3 Remove the front shrouds for frame access Figure B Chapter 8 Part Replacement Guide figure a figure b ...

Page 34: ... control board to allow wiring access Figure A 4 Disconnect all wires from the LCB 7 connections Figure B 5 Remove the 2 screws holding the LCB to the frame and remove the LCB Figure C 6 Reverse Steps 1 5 to install a new LCB 7 Test the Ascent Trainer for function as outlined in Section 8 20 Chapter 8 Part Replacement Guide 8 3 lower control board replacement figure a figure b figure c ...

Page 35: ...e 6 bolts holding the ECB to the frame remove the belt once loosened Figure E 8 Remove the old ECB and install the new ECB from the user s left side of the frame Figure F 9 Install the 6 frame mounting bolts loosely attach the belt Figure G 10 Attach the tension loop bolt to the ECB bracket and tension the belt to 120 lbs using an 11mm nut Figure H 11 Tighten the 6 frame mounting bolts to 12 N m t...

Page 36: ...32 Chapter 8 Part Replacement Guide 8 4 ECB REMOVAL AND INSTALLATION CONTINUED figure e figure f figure g figure h ...

Page 37: ... replacement 1 Remove the 2 screws holding the cup holder to the console mast Figure A 2 Remove the cup holder Figure B 3 Reverse Steps 1 2 to install a new cup holder Figure A Figure B Chapter 8 Part Replacement Guide ...

Page 38: ... remove it Figures B C 4 To remove the ECB belt loosen the 6 bolts holding the ECB to the frame Figure D 5 Loosen the 11 mm nut on the tension loop bolt until there is enough slack in the belt to remove it Figure E 6 Install the replacement belt s and reverse necessary steps to secure the assembly until the belt is tight Tighten the 6 ECB bolts to 12 N m torque Tighten the drive belt to 180 lbs fo...

Page 39: ...bly being serviced Figure C Shown with special tool available from Matrix Fitness 5 Remove the tapered split ring that is held in place by the nut Figure D 6 Remove the bearing assembly and clean any debris from the frame Figure E 7 Reverse steps 1 6 to install a new pulley axle set making sure to tighten the 75mm nut to 100 N m torque and re bend the lock washer tabs to secure the nut Reinstall t...

Page 40: ...ssembly being serviced Figure A Shown with special tool available from Matrix Fitness 5 Remove the tapered split ring that is held in place by the nut Figure B 6 Remove the drive axle set and clean any debris from the frame Figure C 7 Reverse steps 1 6 to install a new drive axle set making sure to tighten the 75mm nut to 100 N m torque and re bend the lock washer tabs to secure the nut Reinstall ...

Page 41: ...art rate and ground wires and remove the console Figure B 4 Reconnect the wire connections to the new console 5 Carefully push the wires into the console and mast until they are clear of the console mast connection and attach the console to the mast using the 4 screws removed in Step 2 6 Test the Ascent Trainer for function as outlined in Section 8 20 Chapter 8 Part Replacement Guide figure a figu...

Page 42: ... D 7 Remove the backing from the new keypad Figure E To install a new keypad slide the ribbon cable through the console and align the keypad with the console house and press it into place 8 Attach the keypad ribbon cable to the console control board by pressing carefully into place Figure F 9 Remove the backing from the new overlay s Figure G To install a new overlay align the overlay with the con...

Page 43: ...39 8 10 CONSOLE KEYPAD OVERLAY REPLACEMENT CONTINUED Chapter 8 Part Replacement Guide figure e figure f figure g figure h ...

Page 44: ...fully remove the wires from inside the console mast until the connectors on the ends come free and disconnect Figure D 5 To install a new handlebar assembly connect the new handlebar and carefully push the heart rate wires into the console mast 6 Attach the new handlebar assembly to the console mast using the 4 screws removed in Step 3 7 Reattach the cover over the handlebar assembly 8 Test the As...

Page 45: ...e A 2 Remove the 6 screws on the inner shroud Figure B 3 Remove the shrouds from the machine Figure C 4 Repeat the same steps for the other side of the machine 5 Reverse steps 1 4 to install new shrouds 6 Test the Ascent Trainer for function as outlined in Section 8 20 Chapter 8 Part Replacement Guide figure a figure b figure c ...

Page 46: ...verse Step 6 to secure the new incline motor in place and then reconnect the ground wire from step 2 NOTE Do not overtighten the pivot bolt the incline motor must be able to swivel 10 Reconnect the power cord and turn the machine on Enter Manager Mode by pressing and holding the UP and DOWN LEVEL keys at the same time Manager will appear on the display press SELECT Using the UP ELEVATION key toggl...

Page 47: ...43 8 13 INCLINE MOTOR REPLACEMENT CONTINUED Chapter 8 Part Replacement Guide figure c figure d figure e figure f figure g figure h ...

Page 48: ...igure B 3 Remove the two bolts holding the dual action handlebar to the console mast pivot Figure C 4 Remove the pivot cap and handlebar Figure D 5 Reverse steps 1 4 to install a new dual action handlebar 6 Test the Ascent Trainer for function as outlined in Section 8 20 figure a figure b figure c figure d chapter 8 part replacement guide 8 14 dual action handlebar replacement ...

Page 49: ...foot pedal Figure B 3 Remove the rubber grip Figure C 4 Clean the foot plate to remove any rubber or debris Figure D 5 Reverse Steps 1 4 to install a new foot pedal 6 Test the Ascent Trainer as outlined in Section 8 20 8 15 FOOT PEDALS REPLACEMENT Chapter 8 Part Replacement Guide figure a figure b figure c figure d ...

Page 50: ...15 4 Remove the 3 bolts that hold on the mounting plate at the link arm pedal arm joint Figure C Note the plastic washer that mounts at the end of the shaft 5 Slide the pedal arm shaft out of the link arm housing noting the order of the washers on the pedal arm shaft Figure D 6 Reverse Steps 1 5 to install a new pedal arm 7 Test the Ascent Trainer for function as outlined in Section 8 20 Chapter 8...

Page 51: ...ve the bolt tighten to 28 N m torque during reassembly and separate the link and pedal arms from the swing arm Figures C D 4 Remove the 3 bolts that hold on the mounting plate at the link arm pedal arm joint Figure E Note the plastic washer that mounts at the end of the shaft 5 Slide the pedal arm shaft out of the link arm housing noting the arrangement of the washers on the pedal arm shaft Figure...

Page 52: ...48 Chapter 8 Part Replacement Guide 8 17 link arm replacement continued ...

Page 53: ...he bolts on either side of the upper pivot joint Figure E 5 Holding onto the swing arm push pull the pivot shaft out of the bearing housing Figures F and G 6 Transfer the rubber arm pad and plastic parts to the new swing arm Figure H 7 Reverse Steps 1 6 to install the new swing arm NOTE Be aware of the spacer between the bearings that the shaft passes through Figure I 8 Test the Ascent Trainer for...

Page 54: ...50 8 18 SWING ARM REPLACEMENT CONTINUED Chapter 8 Part Replacement Guide figure d figure e figure f figure g figure h figure i ...

Page 55: ...upper pivot arm assembly to the lower pivot arm Figure B and carefully swing the upper arm assembly forward and out of the way 5 Remove the pivot shaft bolt and taper washer from the pivot assembly Figures C D 6 Remove the pivot shaft and rear pivot arm from the frame Figure E 7 Reverse Steps 1 6 to install a new pivot arm assembly NOTE Tighten the pivot shaft bolt to 40 N m torque 8 Test the Asce...

Page 56: ...ole to make sure resistance is fully functional 5 Press the ELEVATION UP and DOWN keys fully incline and decline the machine to make sure the incline motor function is fully operational If motor synchronization error comes up enter the manager mode by pressing the LEVEL UP and DOWN keys at the same time for 3 seconds Press the SELECT button to enter the manager mode menu and scroll through the scr...

Page 57: ...urse Screen View Yes Entertainment FITCONNEXION Ready Technical data Resistance Technology JID Hybrid ECB Power Requirements 120V Minimum Watts 15 Maximum Watts 600 Overall Dimensions L x W x H 80 x 34 5 x 72 203 2 x 87 7 x 182 9 cm Maximum User Weight 400 lbs 181 4 kg Unit Weight 390 lbs 176 9 kg Shipping Weight 434 lbs 196 9 kg Transport Wheel Yes USER DATA Stride Length 21 24 Incline Range 30 C...

Page 58: ...nch 04 Z01 hex socket head cap M8 x 15L Yellow 08 Z02 Hex socket head cap M8 x 20L Black 06 Z03 cross truss head M5 x 10L White 04 Z04 hex socket head cap M8 x 65L White 02 Z05 hex socket head cap M8 x 55L White 02 Z06 flat washer 8 2 x 16 0 x 1 0 White 02 Z07 nylon nut m8 x 1 25L White 04 Z08 Axle White 04 Z09 Hex Socket Head Cap M8 x 25L Yellow 02 B28 cross truss head M5 x 8L Included in console...

Page 59: ... 9 3 ASCENT TRAINER ASSEMBLY STEPS Chapter 9 ascent trainer specifications and assembly guide step 1 after these assembly steps are complete be sure to setup and test the unit as outlined in section 8 20 ...

Page 60: ...56 step 2 chapter 9 ascent trainer specifications and assembly guide 9 3 ascent trainer assembly steps continued ...

Page 61: ...57 step 3 chapter 9 ascent trainer specifications and assembly guide 9 3 ascent trainer assembly steps continued ...

Page 62: ...58 9 3 ascent trainer assembly steps continued Chapter 9 ascent trainer specifications and assembly guide final assembly ...

Page 63: ...hat the middle levelers shown below are completely tightened and flush with the bottom of the machine Use only the front 2 levelers to balance out the machine 9 4 Leveling the ascent trainer chapter 9 ascent trainer specifications and assembly guide ...

Page 64: ...t the angle of adjustment of the TV Figure G 8 Attach the TV to the rabbit ears using 4 screws from the hardware bag Figure H 9 Attach the TV controller bracket to the front of the console The TV controller bracket will mount using the 2 bottom screws holding the console to the console mast Figure I 10 Attach the TV controller to the TV controller bracket Figure J 11 Connect the TV power wire Figu...

Page 65: ...61 chapter 9 ascent trainer specifications and assembly guide Figure C Figure D Figure E Figure F Figure G Figure H 9 5 TV Bracket Installation Continued ...

Page 66: ...62 chapter 9 ascent trainer specifications and assembly guide Figure I Figure J Figure K Figure L Figure M Figure N 9 5 TV Bracket Installation Continued ...

Page 67: ...63 chapter 9 ascent trainer specifications and assembly guide Figure O Figure P Figure Q Figure R 9 5 TV Bracket Installation Continued ...

Page 68: ...64 notes ...

Page 69: ...65 MATrix Fitness systems corp 1610 Landmark Drive Cottage Grove wi 53527 USA TOLL FREE 866 693 4863 www matrixfitness com FAX 608 839 1717 REV 02 KO ...

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