Portable Sampling Drive Operating Manual
Masterflex
Section 8
Warrenty, Product Return,
and
Technical
Assistance
8-1
Warranty
Use only MASTERFLEX precision tubing with MASTERFLEX pumps to ensure
optimum performance. Use of other tubing may void applicable warranties.
Th
is product is warranted against defects in material or workmanship, and at the
option of the manufacturer or distributor, any defective product will be repaired
or replaced at no charge, or the purchase price will be refunded to the purchaser,
provided that: (a) the warranty claim is made in writing within the period of time
specifi ed on the warranty card, (b) proof of purchase by bill of sale or receipted
invoice is submitted concurrently with the claim and shows that the product
is within the applicable warranty period, and (c) the purchaser complies with
procedures for returns set forth in the general terms and conditions contained in
the manufacturer’s or distributor’s most recent catalog.
Th
is warranty shall not apply to: (a) defects or damage resulting from: (i) misuse
of the product, (ii) use of the product in other than its normal and customary
manner, (iii) accident or neglect, (iv) improper testing, operation, maintenance,
service, repair, installation, or storage, (v) unauthorized alteration or modifi cation,
or (b) post-expiration dated materials.
THIS WARRANTY IS THE EXCLUSIVE REMEDY OF THE PURCHASER,
AND THE MANUFACTURER AND DISTRIBUTOR DISCLAIM
ALL OTHER WARRANTIES, WHETHER EXPRESS, IMPLIED, OR
STATUTORY, INCLUDING WITHOUT LIMITATION, WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. NO
EMPLOYEE, AGENT, OR REPRESENTATIVE OF THE MANUFACTURER
OR DISTRIBUTOR IS AUTHORIZED TO BIND THE MANUFACTURER
OR DISTRIBUTOR TO ANY OTHER WARRANTY. IN NO EVENT
SHALL THE MANUFACTURER OR DISTRIBUTOR BE LIABLE FOR
INCIDENTAL, INDIRECT, SPECIAL OR CONSEQUENTIAL DAMAGES.
Th
e warranty period for this product is two (2) years from date of purchase.
Product Return
To limit charges and delays, contact the seller or Manufacturer for authorization
and shipping instructions before returning the product, either within or outside
of the warranty period. When returning the product, please state the reason for
the return. For your protection, pack the product carefully and insure it against
possible damage or loss. Any damages resulting from improper packaging are your
responsibility.
Technical Assistance
If you have any questions about the use of this product, contact the Manufacturer
or authorized seller.
