MAHLE RemotePRO, User Manual

Page: 33 / 37

RemotePRO
User Manual
35
Device not found
Screen displayed on RemotePRO when it is
connected to the Internet and the connection
server refuses to connect to RemotePRO
Note: Contact technical support
Connected and waiting (vehicle side)
Screen displayed on RemotePRO when it has read
the VIN of the vehicle and successfully connected
to the connection server
Unable to read VIN
Screen displayed on RemotePRO when it cannot
read the VIN of the vehicle. This occurs if Remote-
PRO has been connected to the vehicle and the
ignition has not been turned on within 60 seconds.
This can also occur if the vehicle does not report
the VIN using the CAN bus on pins 6 and 14. Gen-
erally, vehicles produced after 2008 carry the VIN
on the CAN bus on pins 6 and 14
Unable to load custom dictionary
Screen displayed on RemotePRO if a problem
occurs while loading the custom dictionary. If it
fails to load, the default dictionary will be loaded