Magtek DynaFlex II Go Installation And Operation Manual Download

Page: 9 / 55

2 - Planning and Preparation

DynaFlex II Go| EMV Contactless/NFC Card Reader | Installation and Operation Manual

Page 9 of 55 (

D998200595-100

)

•

Determine how to

inspect

devices upon arrival, upon installation, and periodically during live usage,

to ensure malicious individuals have not tampered with them. Details about inspection are provided
in section

4.1 About Inspection

•

Develop procedures for maintaining the device(s). Detailed guidance is provided in section

Maintenance

•

Determine how to train operators. For example, training may include information extracted from
section

5 Configuration

, section

6 Operation

, and section

8 Maintenance

•

Review the device’s PCI Security Policy, posted to the PCI web site

www.pcisecuritystandards.org

under

Approved PIN Transaction Security (PTS) Devices

, for additional information about using

the device securely.

Summary of Contents for DynaFlex II Go

Page 1: ...ach CA 90740 I Phone 562 546 6400 I Technical Support 562 546 6800 www magtek com DynaFlex II Go EMV Contactless NFC Card Reader Installation and Operation Manual November 2023 Document Number D998200...

Page 2: ...containing ANSI are registered trademarks service marks and accreditation marks of the American National Standards Institute ANSI ISO is a registered trademark of the International Organization for S...

Page 3: ...DynaFlex II Go EMV Contactless NFC Card Reader Installation and Operation Manual Page 3 of 55 D998200595 100 Table 0 1 Revisions Rev Number Date Notes 100 November 16 2023 Initial release...

Page 4: ...iOS Host via Bluetooth LE 15 4 3 3 How to Connect DynaFlex II Go to an Android Host via Bluetooth LE 15 4 3 4 How to Connect DynaFlex II Go to a Windows 10 Host Version 1703 or Above via Bluetooth LE...

Page 5: ...harge the Battery 37 7 8 3 How to Power On Wake Up from Standby Mode Power Off 38 7 8 4 About Maintenance Reset 38 7 9 Card Reading 38 7 9 1 About Reading Cards 38 7 9 2 How to Tap Contactless Cards D...

Page 6: ...proved 3 Optical reading for many 2D and 1D barcodes including PayPal and Venmo DynaFlex II Go BCR Model Only 4 Transducer for audio cues 5 USB C interface 6 Optional external clip or embedded lanyard...

Page 7: ...E USB C MALE USB C FEMALE 3 FEET Optional specify in order 1 3 About Terminology In this document DynaFlex II Go products are referred to as the device They are designed to be connected to a host whic...

Page 8: ...ice will be physically presented to the cardholder If the device is mounted make sure there is adequate clearance for cardholders to swipe insert and tap If the solution design includes metal objects...

Page 9: ...are provided in section 4 1 About Inspection Develop procedures for maintaining the device s Detailed guidance is provided in section 8 Maintenance Determine how to train operators For example traini...

Page 10: ...use permanent damage Do not drop or shake the device For information about ongoing maintenance of the device such as cleaning see section 8 Maintenance 3 2 Handling to Avoid Accidental Tamper DynaFlex...

Page 11: ...n Document It is important to thoroughly inspect a new device before deployment and regularly inspect devices in live usage including its immediate surroundings to make sure malicious individuals have...

Page 12: ...of the cable to reduce emissions and interference If the solution design requires an alternate cable contact MagTek for assistance with ferrite selection and placement and with connector overmold des...

Page 13: ...Card Reader Installation and Operation Manual Page 13 of 55 D998200595 100 Compliant Vendor defined Device Properties with VID 0801 and PID 2024 and USB Input Device Figure 4 2 Device Setup Figure 4 3...

Page 14: ...II Go EMV Contactless NFC Card Reader Installation and Operation Manual Page 14 of 55 D998200595 100 Figure 4 5 HID Compliant Vendor defined Device Properties 6 The operating system may put the devic...

Page 15: ...LED 4 starts flashing indicating Bluetooth Pairing is in process The Bluetooth Status LED flashes once per second for up to three minutes or until a host pairs or connects 5 On the Android host launc...

Page 16: ...nu type Bluetooth and select Bluetooth and other devices settings or double click the Bluetooth Devices icon in the taskbar to launch the Bluetooth other devices settings window 5 Locate the seven dig...

Page 17: ...nds vetting and testing solution designs before finalizing and deploying them to make sure the design meets all requirements e g functional legal security certification safety and so on When designing...

Page 18: ...ation Manual Page 18 of 55 D998200595 100 Figure 4 6 DynaFlex II Go Overall Dimensions When designing an enclosure or mounting bracket make sure there is adequate clearance for cardholders to tap or u...

Page 19: ...tion Manual Page 19 of 55 D998200595 100 5 Configuration The device does not have an on screen configuration interface However it does have settings the host can change using commands These settings a...

Page 20: ...ost software may require the cardholder to repeat the action or require the host to reject the transaction 6 2 About Operating Modes During operation DynaFlex II Go devices transition between distinct...

Page 21: ...beeps when reading a card or contactless payment device to indicate a card read error occurred The device sounds two beeps when an operator cancels a pending EMV transaction The device provides an int...

Page 22: ...ance as models without a BCR as shown in Figure 7 1 BCR models are equipped with a camera and a QR code located on the front side of the device DynaFlex II Go devices have a user interface composed of...

Page 23: ...er Alert All DynaFlex II Go devices are equipped with a beeper that produces a short beep lasting for half a second and a long beep that lasts for one second 7 2 Power On via USB Cable LED Behavior Dy...

Page 24: ...Enumeration When DynaFlex II Go is connected via USB in an idle state it can be detected by a host through the USB HID port see Figure 7 6 After the host has connected to DynaFlex II Go LED 1 and 2 wi...

Page 25: ...e the device is not performing a transaction LED blinking patterns have specific meanings as described in Table 7 A blinking LED generally means the device is actively doing something to change the st...

Page 26: ...plies that the device has a Bluetooth LE signal that is not connected unless this has been intentionally disabled through configuration When LED 2 is on it indicates that the device is currently conne...

Page 27: ...wer Button for two beeps then release It s important to note that DynaFlex II Go cannot be powered off while connected via USB Figure 7 9 Power Off Device in Battery Operating Mode 7 5 4 DynaFlex II G...

Page 28: ...tivate BLE Pairing Mode 5 When the host is pairing with DynaFlex II GO LED 4 will remain off and LED 2 will power on indicating the pair is processing Figure 7 11 Bluetooth LE Pair Processing 6 The de...

Page 29: ...ect When the device is disconnected from the host Bluetooth LE connection LED 3 will power off first and after 4 seconds LED 2 will power off LED 1 will remain powered on as the device returns to Read...

Page 30: ...t Transaction Successful Connected via USB When the operator presses the Start transaction button on the host device LED 1 and 2 will remain on When a card is swiped all four LEDs will turn on in sequ...

Page 31: ...he host device LED 1 and 2 will remain on When a card is inserted LEDs 1 2 and 4 will turn on in sequence followed by a long beep indicating a successful transaction see Figure 7 19 LED Sequence Payme...

Page 32: ...action see Figure 7 20 LED Sequence Payment Transaction Successful EMV Contactless Connected via USB After a successful transaction the device will return to the ready state see Figure 7 18 Figure 7 2...

Page 33: ...nce 1 2 3 then 4 followed by a long beep indicating a successful transaction see Figure 7 23 After a successful transaction the device will return to the ready state see Figure 7 24 Figure 7 23 LED Se...

Page 34: ...igure 7 25 LED Sequence Payment Transaction Successful EMV Contact Connected via Bluetooth LE 7 6 8 EMV Contactless Payment Transaction Successful Connected via Bluetooth LE When the operator presses...

Page 35: ...7 2 LED Behavior for Errors Timeouts and Canceled Transactions Device Model Error LED Behavior Timeout LED Behavior Cancel LED Behavior DynaFlex II Go BCR Connected via USB LED 1 2 ON BCR ON LED1 2 ON...

Page 36: ...LED 1 2 ON LED1 2 ON Double Beeps Ready DynaFlex II Go EMV Contact Connected via USB LED 1 2 ON LED1 2 3 OFF LED 4 ON Double beeps LED 1 2 3 OFF LED 4 ON Double Beeps LED 1 ON LED1 ON Double Beeps Rea...

Page 37: ...be supplied power through a USB port from one of these SBCs it is important to be aware of the USB port current limitations such as all USB ports may share a given amount of current or the upstream c...

Page 38: ...9 Developing Custom Software for implementation references The solution developer should provide solution specific instructions for operators to follow A transaction generally follows this essential...

Page 39: ...y the ideal tap position may vary by make and model For example Samsung users may need to center the phone on the contactless landing zone while Apple users may need to tap the top of the phone on the...

Page 40: ...includes a barcode reader indicated by QR Code markings on the face of the device surrounding the barcode reader lens see section 1 1 Key Features and Components 2 If the barcode being scanned is not...

Page 41: ...de is too close the barcode reader can only see a zoomed in portion of the barcode c Do not tilt the barcode more than 60 degrees from parallel to the device s face 6 Wait for the device or the host t...

Page 42: ...EMV payment data from a tapped card When the device sends ARQC to conclude the transaction it only includes either EMV payment data in container FC for cards or includes VAS data in container for sma...

Page 43: ...nd smartphone displays 8 2 Updates to Firmware Documentation Security Guidance In addition to the security guidance in the product manuals MagTek may provide updates to this document as well as supple...

Page 44: ...81 MagTek Universal SDK Programmer s Manual Microsoft C D998200385 MagTek Universal SDK for MMS Devices Programmer s Manual Java D998200386 MagTek Universal SDK for MMS Devices Programmer s Manual iOS...

Page 45: ...13 553 13 567MHz contactless reader RoHS Compliant the Electrical and Electronic Equipment EEE Reduction of Hazardous Substances RoHS European Directive 2002 95 EC California Proposition 65 California...

Page 46: ...ertifications PCI PTS POI v6 2 Certified Secure Card Reader SCR Tamper Protection The enclosure and associated electronics form a Tamper Resistant Security Module TRSM where attempts to penetrate or m...

Page 47: ...ty 5 to 90 RH non condensing Storage Temperature DynaFlex II Go DynaFlex II Go BCR 4 F to 113 F 20 C to 45 C Storage Relative Humidity 5 to 90 RH non condensing Vibration Resistance None Shock Resista...

Page 48: ...s and which are enabled by default Table 9 1 Barcode Reader Supported Symbologies Symbology Default AIM 128 Disabled Aztec Enabled Codabar Enabled Code 11 Disabled Code128 Enabled Code 32 Disabled Cod...

Page 49: ...of the foregoing MagTek specifically disclaims any liability or warranty for goods resold in other than MagTek s original packages and for goods modified altered or treated without authorization by M...

Page 50: ...ODUCT EXPRESSED OR IMPLIED EXCEPT AS MAY BE STATED IN THIS AGREEMENT AND MAGTEK DISCLAIMS ANY IMPLIED WARRANTY INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PAR...

Page 51: ...er is connected Consult the dealer or an experienced radio TV technician for help Caution Changes or modifications not expressly approved by MagTek could void the user s authority to operate this equi...

Page 52: ...o 60950 1 07 2nd Edition 2011 12 Information Technology Equipment Safety Part 1 General Requirements ROHS STATEMENT When ordered as RoHS compliant this product meets the Electrical and Electronic Equi...

Page 53: ...any maintenance function that is not specifically described in this manual or in other ExpressCard 3000 instructional documents published by MagTek DO NOT remove any of the covers or guards that are...

Page 54: ...hts granted under this Agreement are automatically terminated COPYRIGHT The Software is copyrighted Licensee may not copy the Software except for archival purposes or to load for execution purposes Al...

Page 55: ...STRICTIONS AND AGREES TO BE BOUND BY THEM LICENSEE ALSO AGREES THAT THIS AGREEMENT SUPERSEDES ANY AND ALL VERBAL AND WRITTEN COMMUNICATIONS BETWEEN LICENSOR AND LICENSEE OR THEIR ASSIGNS RELATING TO T...

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