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Magnetic MHTM FlowMotion Manual Download Page 62

62

Control unit MGC

Corrective action

8 

Corrective action

8.1 

Safety in troubleshooting

Qualification of personnel

 ›

Technician

 ›

Magnetic MHTM™ FlowMotion® service expert

ä

 Page 9, chapter 1.3.1.

Personal protective equipment

Wear the following personal protective equipment:

 ›

Work clothes

 ›

Protective gloves

 ›

Safety shoes.

 WARNING

Inappropriate troubleshooting!

Inappropriate troubleshooting can cause severe injuries.

 ›

Observe possible movements of the blocking element. 

Defective control may lead to inadvertent movement of the 

blocking element.

 ›

In case of damaged components, take the pedestrian gate out 

of operation.

 ›

Use only original spare parts.

 ›

After completion of troubleshooting, ensure that all covers are 

correctly mounted.

This chapter describes possible causes of malfunctions and troubleshooting 

tasks.
Contact your dealer or customer service if you are unable to rectify the 

malfunctions due to the following descriptions.

Summary of Contents for MHTM FlowMotion

Page 1: ...Description Swing door mSwing MHTM FlowMotion Control unit MGC Doc ID 5817 0031EN Version 00...

Page 2: ...2 Control unit MGC MAGNETIC AUTOCONTROL GMBH Grienmatt 20 D 79650 Schopfheim Germany Phone 49 7622 695 5 Fax 49 7622 695 802 info magnetic germany com www magnetic access com...

Page 3: ...directly at the control unit 15 3 2 Parameterisation via the mSwing Connect programme 16 3 2 1 Establishing connection 16 3 2 2 Checking and updating software version mSwing Connect 18 3 2 3 Updating...

Page 4: ...eterisation from access 44 5 8 Parameterising value 44 5 9 Switching the Service mode on and off 46 6 Description of menus and parameters 47 6 1 Information menu 47 6 2 Settings menu 48 6 2 1 Hold ope...

Page 5: ...movement 60 7 4 2 Vandalism attempt 60 7 4 3 Obstacle detection 60 7 4 4 Emergency 61 8 Corrective action 62 8 1 Safety in troubleshooting 62 8 2 Malfunctions pedestrian gate 63 8 3 Event warning and...

Page 6: ...6 Control unit MGC...

Page 7: ...in the menu Module info Designation Software SW version Gate Controller 4915 1006 2 0 MHP2 motor 4915 4003 1 0 Safety Controller 4915 3014 1 0 mSwing Connect 4910 5052 V1 0 0 Table 1 Programme versio...

Page 8: ...nts as well as bodily injuries and property damage Warning Notes DANGER The signal word DANGER points to an immediately dangerous situation which leads to death or severe injuries if it is not avoided...

Page 9: ...ing qualifications Designation Qualification Technician Has completed training as a plant mechanic plant fitter assembly mechanic assembly fitter or has a comparable technical education Has completed...

Page 10: ...ation Page 15 chapter 3 2 1 Digital inputs Definition of Left and Right Page 58 chapter 7 1 By parameterising the inputs you assign certain functions to the inputs For example if you parameterise the...

Page 11: ...n If several opening pulses are applied they are counted and stored and the hold open time is added up If the pedestrian gate is already opened for passage from right there is no motor movement Only t...

Page 12: ...O4 NC4 Relay output 4 Passage clear Left NO5 NC5 Relay output 5 Passage clear Right NO6 NC6 Relay output 6 Closed Table 5 Factory setting digital outputs and relay outputs NOTICE Changing the assignme...

Page 13: ...is active Vandalism Vandalism feedback If the blocking element is moved from the Closed position without validation this output is activated until the pedestrian gate is ready for operation again Buz...

Page 14: ...r with the following optional illuminations Hood illumination Wing illumination Floor illumination The hood illumination and the wing illumination signal the following events Colour Description Red Pe...

Page 15: ...programme The mSwing Connect programme also allows you to test the function of the swing door 3 1 Parameterisation directly at the control unit The control unit is only accessible when the blocking el...

Page 16: ...ule SM01 SM Downloader Additionally required components Laptop Magnetic Service Module Service Module SM01 USB cable A plug to B plug RJ 45 patch cable with a maximum length of 3 meters System require...

Page 17: ...w is displayed Fig 3 Programme mSwing Connect connection is established Button Description There is no connection between the swing door and the mSwing Connect programme If the connection via the Serv...

Page 18: ...rsion mSwing Connect Prerequisite Programme mSwing Connect is installed Laptop is connected to the Internet 1 Start the mSwing Connect programme on the laptop 2 Wait about 10 seconds If an update is a...

Page 19: ...Module SM01 The latest software for mSwing is copied on the Service Module SM01 1 Start the mSwing Connect programme on the laptop 2 Open the Service tab Page 30 chapter 4 6 1 3 Select the Update fie...

Page 20: ...t programme 4 Description mSwing Connect programme 4 1 Overview Fig 5 Example mSwing Connect view 1 Headline Display of connection status and Safety configuration button 2 Left side Tabs and parameter...

Page 21: ...ative When turning to the right the value is positive Information on signalling Page 14 chapter 2 3 Fig 6 Status view swing door mSwing example status OK 1 Graphical illustration of the current positi...

Page 22: ...K No warning and no error is pending WARNING A warning is pending If you click the Refresh Acknowledge button the warning is confirmed and the display is updated ERROR There is an error Locking active...

Page 23: ...utton parameters Description Switch to the permanent open mode Test input function Open from left Open the swing door for a passage from left Test input function Close Inhibit opening Close swing door...

Page 24: ...g pulses are present the total hold open time is not displayed The hold open time is counted down again from the set value with each opening pulse Table 10 Passage control tab Description buttons and...

Page 25: ...d Page 49 chapter 6 2 3 Security mode Page 50 chapter 6 2 4 Emergency behaviour Page 50 chapter 6 2 4 Buzzer Siren Page 51 chapter 6 2 5 Reading Read current settings from the control unit MGC into th...

Page 26: ...sition home position Fig 10 Service tab Information field 4 5 1 Selecting target stop and setting target positions Prerequisite The mechanical end stops are set The mechanical end stops must be set at...

Page 27: ...to the factory setting Setting target positions There are the 3 target positions Closed 0 Left and Right First you have to set the target position Closed 0 Then you can set the two target positions Le...

Page 28: ...lled a short tone will sound 5 Select remaining target position Left or Right To do this repeat steps 3 and 4 The 3 target positions are set 4 5 2 Description of the buttons and parameters Button para...

Page 29: ...Read Event Log Export and display event list Date Time Set the date and time Information Display of serial number software and software versions Operating cycles Display of the current cycle counter r...

Page 30: ...he parameters for safe operation in low energy mode according to DIN EN 17352 for the swing door The values to be entered depend on the installed blocking element 4 6 1 Activating Safety tab and enter...

Page 31: ...the label are no longer valid Page 33 chapter 4 6 2 1 Enter values S T and C according to the label in the Safety parameter area The entered values are checked If the values are incorrect the field C...

Page 32: ...ck The written values are displayed in a dialog box together with the check values Fig 13 Check parameter transfer example 3 Check written values for matching the check values 4 If the written values...

Page 33: ...r the following values for S and T Blocking element length L mm Blocking element height H mm S 0 1 min T 0 1 Nm C 500 390 322 424 1264 600 390 257 491 1750 700 390 212 558 1287 800 390 179 625 1837 90...

Page 34: ...ontrol unit is the menu language English Change the menu language as follows The operational view is displayed Mag00960 10 FlowMotion mSwing 1 0 Fig 14 Example Operational view 1 Press right operating...

Page 35: ...ttings In Outputs Service System Main menu Fig 16 Main menu Settings view 4 Select the System menu with the two middle buttons Mag00820a Settings In Outputs Service System Main menu Fig 17 Main menu S...

Page 36: ...Mag00822 English Language Fig 19 Language English view 7 Select the language German with the two middle buttons The language German has a dark background French Mag00823 German English Language Fig 2...

Page 37: ...s view 10 Push the left button if you do not want to save the changes The menu language English remains active 11 Confirm safety prompt with the right button The new menu language German is activated...

Page 38: ...quired the following view is displayed Mag00818 0 Password Fig 24 Password view 1 Use the two middle buttons to enter the first digit of the password 2 Use the right button to select the second digit...

Page 39: ...29 0 Password Fig 26 Enter fourth digit of the password view 7 Use the two middle buttons to enter the fourth digit of the password 8 Confirm the password with the right control button 5 3 Control uni...

Page 40: ...Angle of rotation here 0 4 Current function of the right control button here accessing menu Main menu 5 Validations opening pulses for passage from left here blocked 6 Hold open time for passage from...

Page 41: ...on directly at the control unit MGC Mag00830 5 3 4 60 3 15 sek 1 2 Hold open time Fig 29 Example Screen Change Value 1 Parameter 2 Current value 3 Possible upper value 4 Possible lower value 5 Current...

Page 42: ...enu menu In the Main menu menu you can make all settings Leave current menu level The next higher menu level is displayed Access next lower menu level Select desired option or desired value When the d...

Page 43: ...nter the password 0000 There is information Check the Information menu To do this press the left operating button There is a warning Check the Information menu To do this press the left operating butt...

Page 44: ...age 51 chapter 6 3 1 5 8 Parameterising value Example Changing hold open time The operational view is displayed Page 40 Fig 28 1 Press the right button The Main Menu menu is displayed 2 Select the Set...

Page 45: ...are to be saved press the right button The new hold open time is activated If the changes are not to be saved press the left button The previous hold open time remains active The Settings menu is disp...

Page 46: ...d the outer tube have been removed Page 15 Fig 1 Before installing the outer tube make sure that the Service mode is switched off Switching the Service mode on Switch the Service switch for the Servic...

Page 47: ...on Parameter Description Error warning or event messages Display of the error warning or event messages that occurred since the last voltage reset including date and time Use the and buttons to naviga...

Page 48: ...command is given Setting range 0 to 60 s Factory setting 12 s Table 17 Hold open time 6 2 2 Permanent open Operational view Main menu Settings Permanent open Parameter Description Permanent open You u...

Page 49: ...nu Settings Speed Parameter Description Close Select the speed of the closing movement for the blocking element Options Slow Medium Fast Factory setting Fast Open Select the speed of the opening movem...

Page 50: ...on the locking is immediately activated After a waiting period the locking is released again and the blocking element is moved to the Closed position High security With the High security option the sw...

Page 51: ...al is to be triggered Connect the acoustic signal to the Buzzer Siren alarm output An acoustic signal is possible for the following events Vandalism Validation pulse Error Obstacle detection Closing w...

Page 52: ...ed X option The motor is disconnected from the power supply Within 10 seconds you can move the blocking element to the desired target position The new target position is accepted after 5 seconds Align...

Page 53: ...Homing direction Homing target Select the direction of rotation for the blocking element during homing The swing door performs a homing after each switch on In the case of homing the blocking element...

Page 54: ...e and deactivate password protection for the main menu To activate a change of the settings either access the operational view or switch the voltage supply on or off Options Inactive You can change th...

Page 55: ...erminal X20 EN from hardware version E onwards PSU FB Feedback signal of the mains unit for future expansions from hardware version E onwards Table 25 Information 6 7 Motor MHP2 menu Operating view Ma...

Page 56: ...ed as operating settings User settings as factory settings The current parameter settings are stored as factory settings These factory settings can be used to receive project specific settings Default...

Page 57: ...ght button The Main Menu menu is displayed 2 Select the menu Factory setting with the two middle buttons 3 Confirm selection with the right control button 4 Enter Service Password 5 Confirm password w...

Page 58: ...description 7 Function description 7 1 Definition of left and right Mag00949 2 1 Fig 31 Definition of left and right 1 Left function Open from left for a passage from left 2 Right function Open from r...

Page 59: ...t stop During homing the illumination flashes yellow You can use the Homing target homing direction parameter to adjust the direction of rotation of the blocking element 7 2 3 Regular movement process...

Page 60: ...lected the locking is activated After a waiting period the locking is released again and the movement continues If the option Without locking is selected the blocking element is held only by the motor...

Page 61: ...gency If the Emergency situation input is interrupted during operation the swing door switches to the Permanent open operating mode The behaviour of the blocking element depends on the setting of the...

Page 62: ...iate troubleshooting can cause severe injuries Observe possible movements of the blocking element Defective control may lead to inadvertent movement of the blocking element In case of damaged componen...

Page 63: ...esent Control unit display does not light up Control unit defective Replace the control unit MHTM FlowMotion service expert Locking signal present Remove locking signal MHTM FlowMotion service expert...

Page 64: ...8 3 1 Event warning and error messages Logic control control unit Number Designation Possible cause Corrective action 3120 ERROR Mains voltage fluctuations Short term mains failure has been recognise...

Page 65: ...e Firmware Safety Contoller is required Perform the software update as follows Execute package PREPARE_ MHP2 Install the latest firmware package for pedestrian gates SMP MGC PA0 6110 ERROR Motor GW SW...

Page 66: ...etected Check mains unit Check wiring 3210 ERROR Over voltage Ucc Overvoltage has been detected Vandalism or mains unit defective Check mains unit 3211 ERROR Over voltage Udc Overvoltage has been dete...

Page 67: ...d Reduce speed 4221 ERROR Under temperature PCB Ambient temperature too low Install heating 5010 ERROR Motor HW Perform reset Page 71 chapter 8 4 Perform software update Replace motor 5020 ERROR Encod...

Page 68: ...ocking Confirm warning via input FF30 WARNING Impact detection Blocking element has hit an obstacle or end stops are set incorrectly Remove obstacle from swivel range Check setting of end stops Check...

Page 69: ...tings Page 56 chapter 6 9 Check safety parameter Page 30 chapter 4 6 Perform software update FFB1 WARNING Emergency stop The speed or torque has been exceeded during movement e g due to vandalism or m...

Page 70: ...repeatedly replace the control unit MGC 5532 WARNING EEPROM 2 checksum Perform a reset after a software update Perform reset Page 71 chapter 8 4 If the error occurs repeatedly replace the control uni...

Page 71: ...after 10 s Press the two middle operating buttons on the control unit display for 5 s In the mSwing Connect programme click on the Service tab and select the Reset button NOTICE Fast restart Switching...

Page 72: ...structure directly on the control unit MGC Mag00950 10 FlowMotion mSwing 1 0 System Information Motor MHP2 Main menu Settings Errors Warnings Events Inputs Modul info Outputs In Outputs Service Safety...

Page 73: ...System Motor MHP2 Safety Controller Factory settings In Outputs Service Main menu Settings Hold open time Permanent open Speed Information Security mode Safety Security Signalling Buzzer Siren Open Cl...

Page 74: ...ctory settings Service Temperature Date Time Language Cycles Lifetime Main menu password Software Logic voltage Hardware version SW Version Serial no System time Gate HW Align home position Align posi...

Page 75: ...d 54 Malfunctions All modules 70 Control unit 64 Motor MHP2 66 Pedestrian gate 63 Index Symbole Emergency open 11 Error 12 Warning 12 A Align home position 52 Align position left 52 Align position rig...

Page 76: ...position right 53 Temperature 55 U User settings as factory settings 56 V Vandalism 13 Vandalism attempt 60 Menu Information 47 Settings 48 Menu Setup 72 Mode Service 46 Module info 47 Motor temperatu...

Page 77: ...77 Control unit MGC Index W Warning 12 Warning messages 47 63 Warning Notes Presentation 8 X X20 EN 55...

Page 78: ...78 Control unit MGC...

Page 79: ...79 Control unit MGC...

Page 80: ...TIC AUTOCONTROL GMBH Grienmatt 20 D 79650 Schopfheim Germany Phone 49 7622 695 5 Fax 49 7622 695 802 info magnetic germany com www magnetic access com Sales partner Doc ID 5817 0031EN Version 00 F1004...

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