22
Quickstart Guide
NANOCOLOR
®
UV
/
VIS
II /
VIS
II V 2.00/09‑2022
Problem
Cause
Solution
The screen remains dark after
switching on, the blue indicator light
is lit.
The SD card was
not recognized or is
defective.
The display cable is
loose.
Remove SD card and switch on the device
again. If the device starts up as usual, replace
SD card.
Contact MACHEREY‑NAGEL regarding how
to proceed.
The device stays at 10% in the lamp
test after starting.
Halogen lamp defective
Remove and check halogen lamp. A defective
halogen lamp can be identified, for example,
by clouding or black discoloration. In this case,
replace the halogen lamp.
No measured values are stored.
The measured value
memory is disabled.
In the memory settings, enable the check
mark for “save measurement results”.
Time and date are no longer current. The installed button
battery is soiled, empty,
or defective.
Contact MACHEREY‑NAGEL regarding how
to proceed.
NANOCONTROL
NANOCHECK
batch (LOT) cannot be selected.
The batch is more
current than the latest
photometer update.
Manually transfer the data from the evaluation
sheet of the batch into the photometer
and perform the measurement once. For
subsequent measurements, the data are
stored and do not need to be entered again.
The most current
software update is not
installed.
Update the software version of the
spectrophotometer or proceed as described
in the previous point and enter the data
manually.
NANOCONTROL
NANOCHECK
batch (LOT) can be selected but the
device goes back to the start screen.
Database conflict during
the update.
Delete the NANOCHECK LOT in question from
the list with available LOTs by holding down
the LOT in the list for a few seconds and then
confirming the trash can icon. Then manually
transfer the data from the evaluation sheet of
the batch into the photometer and perform
the measurement once. For subsequent
measurements, the data are stored and do not
need to be entered again.
The device screen is frozen.
The software of the
device is stuck.
Switch the device off, wait at least three
seconds, and then switch the device back on.
After starting the device, the
messages “Memory is nearly full.
Please delete measurements
that are no longer needed.” or
“Memory is full” appear. “The oldest
measurements will be overwritten” is
displayed in red on the background
of the main screen.
The memory with
measured values (5000
measured values) will
soon be full.
Depending on the message, delete the
measurement data from the measured value
memory. If the message is ignored, the oldest
data set will be overwritten if the memory
is full. Please note that during automatic
overwriting, color references can also be
overwritten.
