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Lutron Electronics Co., Inc.   
7200 Suter Road, Coopersburg, PA 18036-1299

Backbox (Square)

Keypad Assembly

Base Unit

Base Unit Mounting Screws (2) 

2

 

(Included with square base unit)

One & Two Column (Two Column Square Backbox shown)

Backbox (Round)

1

Keypad Assembly

Base Unit

Base Unit Mounting Screws (2) 

2

 

(Included with the backbox)

Three Column (Three Column Round Backbox shown)

 Installation

 

 

1.

!

 

 WARNING — Shock Hazard. May result in Serious Injury 

or Death.

 Turn off power at the circuit breaker before installing 

the unit.

Use these instructions to install the model numbers listed above.

Important Notes

Install in accordance with all national and local electrical codes.
Lutron recommends that wallstations be installed by a  
qualified electrician. 
Do not connect high-voltage power to low-voltage terminals. Improper 
wiring can result in personal injury or damage to the control or to  
other equipment.
Environment:

 Ambient operating temperature: 32 °F to 104 °F  

(0 °C to 40 °C), 0% to 90% humidity, non-condensing. Indoor use only.

Cleaning:

 For disinfecting keypad, please refer to app note:  

http://www.lutron.com/TechnicalDocumentLibrary/048758_Cleaning_

Recommendations_for_Lutron_Products.pdf

Backboxes: 

Square-style backbox dimensions:  

2.95 in H × 2.95 in W × ≥ 1.4 in D  

(75 mm H × 75 mm W × ≥ 35 mm D)

Round-style backbox dimensions:  

f

 2.68 in × ≥ 1.4 in D  

(

f

 68 mm × ≥ 35 mm D)

Please review Alisse Keypads - Round Backbox Installation  

Best Practices Application Note #791 (048791) at www.lutron.com/Alisse

Base Unit Wiring

•  The total length of wire on a wired QS link is not to exceed 2000 ft (610 m).

•  Wiring may be in a daisy-chain, star, or T-tap configuration.

• See Alisse QS Keypad Base Unit Install at www.lutron.com/Alisse for reference.

System Programming:

 

Programming and activation (addressing) must be 

accomplished through the system software.

Engraving:

 

Engraving must be specified when ordering the keypad.  

See engraving.lutron.com/alisse for engraving details.

T

roubleshooting Guide

 

Symptom

Possible Causes

Keypad LEDs do not change 
when the button is pressed.

•  Miswire or loose connection of the keypad 

to the base unit harness.

•  Device programmed incorrectly.

Keypad LEDs do not turn on.

•  Miswire or loose connection of the keypad 

to the base unit harness.

•  Keypad damaged and not turning on.

Keypad LEDs scrolling 
upward.

•   Miswire or loose connection at the wired  

QS link.

CCIs do not function  
as intended.

•  Miswire or loose connection at the wired  

CCI link.

• Device programmed incorrectly.

Base unit button does not 
function as intended.

•  No loads connected to the same link as 

the base unit. (Prior to programming, only 
loads on the same link as the base unit will 
toggle  on / off.) 

•  Device programmed incorrectly. 
• No communication with the QS processor.

Base unit LED flashing Green.

• Device working properly.

Base unit LED flashing Blue.

•  Device receiving updates from the  

QS processor.

Base unit LED flashing Red.

• No communication with the QS processor.

Keypad does not sit flush to 
the wall surface.

• Wrong adapter for backbox shape.
•  Backbox is not mounted flush to the wall. 

See Application Note #791 (P/N 048791).

Keypad won't snap  
onto adapter.

•  Adapter mounted upside down, ensure 

adapter and keypad alignment features 
correctly align. See Step 3 for reference.

•  Incorrect adapter for the backbox shape used.
•  Incorrect adapter for the number of  

keypad columns.

•  Backbox is not mounted flush to the wall. 

See Application Note #791 (P/N 048791).

Lutron, HomeWorks, and Alisse are trademarks or registered trademarks of Lutron Electronics Co., Inc. in the US and/or other countries.
All other product names, logos, and brands are property of their respective owners. ©2015-2021 Lutron Electronics Co., Inc.

Installation Instructions

Please Read Before Installing

Keypad to Base Unit Wiring

Customer Assistance:

U.S.A. / Canada: 1.844.LUTRON1  |  Europe: +44.(0)20.7680.4481 
Mexico: +1.888.235.2910  |  Brazil: +55 (11) 3257-6745 
Other Countries: +1.610.282.3800  

 

          www.lutron.com / support  |  forums.lutron.com

HomeWorks

HW-NW-KP-S1
HW-NW-KP-S1-E
HW-NW-KP-S2
HW-NW-KP-S2-E
HW-NW-KP-S3
HW-NW-KP-S3-E

4.

  Snap the keypad assembly onto the base unit, aligning the features 

shown below in the keypad and the base unit. Do not pinch the wires. 

5.

 Turn on the power.

  Returning Keypads to Factory Settings

  Returning a keypad or base unit to its Factory Settings will remove the 

keypad and base unit from the system and erase all programming.

1. 

Triple tap any button on the keypad or the base unit button. DO NOT 
release after third tap.

2. 

Keep the button pressed on the third tap until all the LEDs start to flash 
slowly (approximately 3 seconds).

3. 

Immediately release the button and triple tap the button again.  
The LEDs on the keypad and the base unit will flash quickly.

  The keypad has now been returned to Factory Settings.

Warranty: 

http://www.lutron.com/TechnicalDocumentLibrary/043492.pdf
https://www.lutron.com/TechnicalDocumentLibrary/Intl_Warranty.pdf

3.

 Connect the keypad to the base unit. 

 

 a.

  Connect one end of the wiring harness (provided with the keypad) 

to the base unit.

   

b.

 Connect the other end of the wiring harness to the keypad.

Backbox

2

  Note the orientation of the screws.

P/N 041824 Rev. A     
10/2021   

Alisse Keypads

8 V

-

  30 mA 

IEC PELV / SELV / NEC

®

 Class 2

English

Alisse

Wiring Harness

Note

: Contact your local Lutron representative for replacement parts

Replacement Adapters

NW-A-S1 (Square backbox one & two column adapter)
NW-A-S3 (Square backbox three column adapter)
NW-A-R1 (Round backbox one & two column adapter)
NW-A-R3 (Round backbox three column adapter)

Replacement Wiring Harness

NW-WH

Included Components

Wiring Harness

Wiring Harness

Keypad Assembly

Wiring Harness

IGNORE DETAILS A AND B 

DETAIL  B 

DETAIL  A 

SCALE  2:1 

SCALE  2: I 

IGNORE DETAILS A AND B 

DETAIL  B 

DETAIL  A 

SCALE  2:1 

SCALE  2: I 

FCC/IC Information

Please visit  www.lutron.com/FCC 

One & Two Column Adapter Ring

Three Column Adapter Ring

2.

  Remove the construction cover from the base unit (if present) by 

pulling from the corner. 

Square Backbox 

Round Backbox

S1:  One & Two 

Column  

Square Backbox

S3:   Three   

Column 

Square Backbox

1

    Note: 

Certain aspects of round box installations require special attention.

 

 See Alisse Keypads - Round Backbox Installations Best Practices Application Note #791 (048791) at  

www.lutron.com/Alisse

Base Unit Adapters

R1:  One & Two 

Column  

Round Backbox

R3:   Three   

Column 

Round Backbox

*  Note:  

Square adapters are not compatible with round backboxes. Likewise, round adapters are not  

compatible with square backboxes.

Summary of Contents for Alisse

Page 1: ...ter mounted upside down ensure adapter and keypad alignment features correctly align See Step 3 for reference Incorrect adapter for the backbox shape used Incorrect adapter for the number of keypad columns Backbox is not mounted flush to the wall See Application Note 791 P N 048791 Lutron HomeWorks and Alisse are trademarks or registered trademarks of Lutron Electronics Co Inc in the US and or oth...

Page 2: ...osées de Lutron Electronics Co Inc aux États Unis et ou dans d autres pays Tous les autres noms de produits logos et marques appartiennent à leurs propriétaires respectifs 2015 2021 Lutron Electronics Co Inc Instructions d installation Veuillez lire avant l installation Câblage du clavier à l unité de base Assistance à la clientèle États Unis Canada 1 844 LUTRON1 Europe 44 0 20 7680 4481 Mexique 1...

Page 3: ...ontada a ras de la pared Consulte la Nota de aplicación Nº 791 N P 048791 Lutron HomeWorks y Alisse son marcas comerciales o marcas comerciales registradas de Lutron Electronics Co Inc en E U A y o en otros países Todos los demás nombres de productos logotipos y marcas son de propiedad de sus respectivos poseedores 2015 2021 Lutron Electronics Co Inc Instrucciones de instalación Leer antes de inst...

Page 4: ...velada com a parede Consulte a nota 791 P N 048791 Lutron HomeWorks e Alisse são marcas comerciais ou registradas da Lutron Electronics Co Inc nos EUA e em outros países Todos os nomes de produtos logomarcas e marcas são proprietários 2015 2021 Lutron Electronics Co Inc Instruções de instalação Leia antes de instalar Cabeamento do teclado à base Atendimento ao cliente EUA Canadá 1 844 LUTRON1 Euro...

Page 5: ... sind Marken oder eingetragene Marken der Lutron Electronics Co Inc in den USA bzw in anderen Ländern Alle anderen Produktnamen Logos und Marken sind das Eigentum ihrer jeweiligen Inhaber 2015 2021 Lutron Electronics Co Inc Installationsanleitung Bitte vor der Installation lesen Verkabelung von Bedienstelle und Basiseinheit Unterstützung für Kunden USA Kanada 1 844 LUTRON1 Europa 44 0 20 7680 4481...

Page 6: ...ero di colonne del tastierino La scatola da incasso non è fissata a filo con la parete Vedere la nota applicativa n 791 codice articolo 048791 Lutron HomeWorks e Alisse sono marchi o marchi registrati di Lutron Electronics Co Inc negli Stati Uniti e o in altri Paesi Tutti gli altri nomi di prodotto loghi e marchi sono di proprietà dei rispettivi proprietari 2015 2021 Lutron Electronics Co Inc Cabl...

Page 7: ...artikelnr 048791 op www lutron com Het toetsenblok klikt niet op de adapter vast Adapter is op z n kop Zorg dat de inkeping op de adapter in lijn is met het toetsenblok Zie stap 3 ter informatie Onjuiste adapter voor het soort inbouwdoos Onjuiste adapter voor het aantal toetsenblokkolommen Inbouwdoos is niet vlak met de muur geïnstalleerd Raadpleeg application note 791 artikelnr 048791 op www lutr...

Page 8: ...他国家和地区的 Lutron Electronics Co Inc 的商标或注册商标 所有其他产品名称 徽标和品牌均为其各自所有者的财产 2015 2021 Lutron Electronics Co Inc 安装说明书 请在安装前仔细阅读 键盘到基座单元的接线 客户服务部 美国 加拿大 1 844 LUTRON1 欧洲 44 0 20 7680 4481 墨西哥 1 888 235 2910 巴西 55 11 3257 6745 其他国家 1 610 282 3800 www lutron com support forums lutron com HomeWorks HW NW KP S1 HW NW KP S1 E HW NW KP S2 HW NW KP S2 E HW NW KP S3 HW NW KP S3 E 4 将键盘组件卡入基座 将下图所示的键盘和基座部件相互对准 请勿夹...

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