Feature and Planning Review
System™ User’s Guide, How to Record a Personal Greeting.) If an extension
is not entered, the fax will be delivered to the Group Fax Number
Administrator’s fax machine. The Group Administrator needs a private fax
extension and has the Subscriber Administration field
System Wait for
Touchtone After FCA Greeting?
set to yes.
Fax Machine Call Coverage Subscribers (Class 3)
The primary use of the FAX Attendant is as a coverage point for fax machines
that are busy, broken, or out of paper. This allows callers to have a much
higher probability of getting through on the first try. It also makes better use
of your existing fax machines.
All subscribers who have fax machines should be administered as Class 3
subscribers. The extension used for the fax machine will always be the
private fax extension of some subscriber and the default fax destination. The
fax machine being set up for coverage should be programmed to auto-
answer on the first ring.
The FAX Attendant will buffer the fax messages in its memory and continue
trying to send the fax to the fax machine for the maximum retry period. If the
FAX Attendant is unsuccessful in delivering the fax to the fax machine, the fax
machine owner will be notified via the message waiting lamp.
If the fax machine will be broken for an extended period of time, the fax
machine owner should notify the FAX Attendant System Manager to change
the default printer to that of another nearby group.
Service Administrator Registration
An administrator assigned to each of the eight voice and fax services has the
authority to change the voice prompts and control other service variables. In
most cases, one person is assigned as the administrator for all services.
Initially one person should be assigned as the administrator for all services to
ensure that the voice system prompts are set up consistently.
The Service Administrators must already be registered as subscribers to
AUDIX Voice Power/FAX Attendant so that the system can identify them as
authorized to make changes. These administrators should be listed on FORM
G in the AT&T AUDIX Voice Power™/FAX Attendant System™ Planning and
Implementation document.
Feature and Planning Review
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Summary of Contents for FAX Attendant System Release 2.1.1
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