Outcalling Administration
Feature and Planning Review
Outcalling is an optional feature that allows subscribers to request that AUDIX
Voice Power/FAX Attendant call a telephone number inside or outside the
system and inform them when new voice or fax messages have arrived. This
feature is controlled on both a system-wide basis and on an individual
subscriber basis. All subscribers who have outcalling enabled will receive
outcalls during the hours you specify, or for 24 hours a day. If you turn
outcalling off on a system-wide basis, no one will receive outcalls.
NOTE:
Outcalling messages will not be accepted as voice mail messages by
another AUDIX Voice Power system or an AUDIX system.
The outcalling service parameters specify how the outcalling will operate on a
system-wide basis. These parameters are collected on FORM H in the AT&T
AUDIX Voice Power™/FAX Attendant System™ Planning and Implementation
document.
Planning Your Fax Response Service
The Fax Response Service gives you the ability to set up a database of fax
information that you ordinarily mail to people who make inquiries. With Fax
Response, the interested parties can call your company and retrieve fax
information via an interactive voice prompt/touch tone interface. These callers
can receive the fax information on the same call or can specify a fax number
for delivery.
While FAX Attendant delivers your information, it also gathers valuable
information. For example, you can set FAX Attendant to record the telephone
numbers of the people who call your Fax Response service. These telephone
numbers are valuable for sales lead follow-ups.
Callers can do the following things once they access Fax Response:
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Feature and Planning Review
Summary of Contents for FAX Attendant System Release 2.1.1
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