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FAQ
Q: Can the NameTag Dial to the Call Center (NVMSv3) instead of the Indoor Station?
A: Yes, you can. However, you need to do some adjustments first. You only can use
the M-201c to call the Call Center. The submodule is not able to connect the call
center. The call center is pre-defined as Room No. 1. In another word, if you decide to
call the call center, then you need to change to the indoor station Room No. to another
number. Make sure there is no duplicate room number in the system.
Q: Does the intercom system support SIP?
A: Yes, you can swap the door station to SIP Protocol rather than private and input the
SIP server address under the linked network configuration.
Q: I made changes and now my door station will not call my indoor stations?
A: The Main door station acts as the SIP server and requires that each indoor station
register to it. Reboot all indoor stations that are having an issue to resolve this
problem.
Q: Where to find the Door release duration?
A: Intercom > Access and Elevator Control > Door-unlocked Durations. (6-60sec)
Q: Why do the nametag module on my main module or the keypad module not light up?
A: The buttons only light up when the main module is in night mode.
Q: Does the camera module have IR?
A: Yes, there are 2 IR LEDs found underneath the black ring that surrounds the main
lens. It is not visible to the naked eye.
Q: Can I add the M201-C module to my NVR/DVR?
A: Yes, you can add it on to NVRs/DVRs and it will also record on motion.
Reference