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Troubleshooting
Forgot Password for Camera:
• Press and hold the Reset button under the camera for 4 or more seconds to reset
the camera to factory default settings. The password will reset to the default
password lorex.
Camera does not appear in Auto Search or Local Search:
• Camera may be on different network than computer. Press
+
next to camera list and
enter the camera ID and password manually. If this does not work, check the network
connection.
Cannot access Web Configure on PC:
• Camera may be on different network than computer. Connect the camera and
computer to the same network (i.e. the same router).
Bright spot in video when viewing camera at night:
• Night vision reflects when pointing a camera to a window. Move the camera to a
different location.
