APPLIANCE ON 13:45
NO PELLETS
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page 28
If an error message appears, the display begins to flash.
remedy the fault according to the following list of faults and then acknowledge
the error message.
Press and hold the
OK
button (approx. 2 seconds) in the top level of the
menu to acknowledge the error message.
34.
Error messages / Remedy – Operation with pellets
34.
Error messages / Remedy – Operation with pellets
display
Identification of fault
Cause
Remedy / Solution
NO PELLETS
no pellets fed / hopper empty
Hopper empty
add fuel.
grate dirty
empty ash drawer (in operating state aPPlIanCe OFF)
Conveyor drive defective
Clean screw feed or call service technician
air regulator open
Close air regulator
Insufficient supply of fresh
air
ensure continuous supply of fresh air
ash drawer full
empty ash drawer (in operating state aPPlIanCe OFF)
NO IGNITION
no ignition / no ignition after
power failure
Heating door open
Close heating door
start-up flap open
Close start-up flap
ash drawer full
empty ash drawer (in operating state aPPlIanCe OFF)
Flue outlet obstructed
Clean appliance
air regulator open
Close air regulator
Insufficient supply of fresh
air
ensure continuous supply of fresh air
Hopper empty
refill fuel.
TEMPERATURE LI-
MITER HAS TRIG-
GERED
Overheating, the maximum
permissible boiler temperature
(95°C) was exceeded, safety
temperature limiter (StB) has
triggered
Power failure
remedy the fault; allow the boiler to cool off and reset
temperature limiter manually.
Failure of heating circuit
pump
Output of appliances (radia-
tors) has been reduced (pos-
sibly thermostat valve)
Open the appliance, if it occurs more frequently, have
its heat output checked by the HVaC installer
air in the boiler / heating
system
Bleed air from the system.
CLEANING FAILURE
Failure of grate
Pellets jammed
empty ash drawer (in operating state aPPlIanCe OFF)
CautIOn: if the ash drawer cannot be pulled out, the
grate may still be open because of jammed pellets;
throw 3-4 pcs. of ‘Zündis’ (product which helps to light
a fire) from above into the flue and switch on pellet
burner to burn off residues from the grate
after the fault has been removed, the ash drawer can
be emptied (in operating state aPPlIanCe OFF)
OVERHEATED AP-
PLIANCE
Warning signal overheating
too much fuel loaded
load fuel according to table (page 15)
High level of chimney drau-
ght
Check chimney draught (chimney sweep, HVaC instal-
ler)
FLAME SENSOR KS
Flame sensor -
short circuit
Call service technician
FLAME SENSOR UB
Flame temperature sensor –
fault
loose fixing bolt on terminal
strip
tighten bolts on terminal strip
Cable faulty
Call service technician
Flame temperature sensor
faulty
Call service technician
EXHAUST GAS SEN-
SOR KS
Exhaust gas sensor – short
circuit
Call service technician
EXHAUST GAS SEN-
SOR UB
Exhaust gas sensor – fault
Cause – see flame tempera
-
ture sensor uB
Solution see flame temperature sensor uB
F11
Ignition program after power
failure
Power failure
PLUG-IN TEMPERA-
TURE SENSOR KS
Discharge chute sensor short
circuit
Call service technician
Summary of Contents for Aqua Insert+P
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