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D. Weak or no LED light.
1. Note that there are two versions of the ErgoGrip with different lenses and light pattern and
intensity: “ErgoGrip LED” and “ErgoGrip FocusLED”.
2. Check that lens in the ErgoGrip is clear and clean. Clean or replace if necessary.
3. If you have an additional polisher tubing, try replacing the polisher tubing.
4. If the problem still remains
– contact your dealer for support and indicate Error Code
E. Insufficient or no water flow
1. Check that the tap water hose is properly connected to the back of the device and that the tap
water system is OK (tap/valve is open and possible filter is OK).
2. Check that Air Blow mode is not activated i.e. that the blue light next to the crossed-out water
drop is not lit. If it is lit, press the ON-key.
3. Adjust water control on powder container cap to fully open.
4. Gently check that the nozzle is fully tightened
5. If you have an additional nozzle, replace the nozzle.
6. If the problem still remains
– contact your dealer for support and indicate Error Code
F. Insufficient or no powder flow
1. Check that there is powder in the powder container and that the o-ring in the cap is in correct
position.
2. If you have an additional nozzle, replace the nozzle. A clogged nozzle may be cleaned in an
ultrasonic bath or in citric acid (or vinegar).
3. Unscrew and remove the powder container, nozzle and ErgoGrip and blow with compressed
air into the handpiece.
4. If the problem still remains
– contact your dealer for support and indicate
G. Water drips from the bottom of the device onto the table
1. The ProPower device has a built-in water trap that removes humidity from the pressurized air
coming from the compressor in the compressor room of your clinic. The water trap condenses
the humidity in the pressurized air into water which is then released underneath the device.
Normally there is no water at all or a very small amount (a few drops). If the amount of water
is significant, the compressor of your clinic may need service. Please contact the
manufacturer or dealer of your compressor.
