Linksys Linksys SPA9000, Administration Manual

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Linksys Voice System Administration Guide 74
Managing Inbound Calls with Hunt Groups
Configuring Phone Lines and Calling Routing Behavior
• Creating a named hunt group
EXAMPLE:
500:name=TechSupport,101,102,103
This hunt group is assigned a number (
500:
) and a name (
name=TechSupport
). The group
includes three stations (
101,102,103 )
. A call to extension 500 rings all three stations
simultaneously.
• Wildcards in Hunt List
EXAMPLE 1:
500:10?
In this example, the ? symbol is a wildcard character that represent any single digit. A
call to extension 500 simultaneously rings all stations 100 through 109.
EXAMPLE 2:
500:1*
In this example, the * symbol is a wildcard character that represents any number of
digits. A call to extension 500 simultaneously rings all stations that begins with the
number 1.
EXAMPLE:
500:name=TechSupport,1*
In this example, the group has a name, Tech Support. The * symbol is a wildcard
character that represents any number of digits. A call to extension 500 simultaneously
rings all stations that begins with the number 1.
• Creating multiple hunt groups
EXAMPLE:
500:name=TechSupport,101,102,103|600:name=AccountSupport,2*|
Two hunt groups are created and are assigned names. A call to extension 500
simultaneously rings stations 101, 102, and 103. A call to extension 600 simultaneously
rings all stations that begin with the number 2.
Creating a Hunt Group to Ring All Stations
1. Connect to the SPA9000 administration web server, and choose Admin access with
Advanced settings. (See ”Connecting to the SPA9000 Administration Web Server,” on
page 24 .)
2. Click Voice tab > SIP .
3. Scroll down to the PBX Parameters section.
4. In the Hunt Groups field, type your hunt group rule. See “Syntax for a “Ring All Stations” Hunt
Group Rule” on page_61 and “Examples of “Ring All Stations” Hunt Group Rules” on
page_61 .
5. Click Submit All Changes . The phones reboot.
6. To verify the settings, place a call to the new group line. Verify that all of the listed
extensions ring simultaneously.