Linksys Linksys SPA9000, Administration Manual

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Linksys Voice System Administration Guide 67
Managing Inbound Calls with the Contact List
Configuring Phone Lines and Calling Routing Behavior
An incoming call to any DID number on this line interface causes station 100 and station
104 to ring. Either station can answer the call.
NOTE: The list of extension numbers may include * to represent multiple wildcard
characters or ? to represent a single wildcard character. For example, 10? represents all
stations numbered 100 through 109.
• Special routing for different DID numbers
EXAMPLE:
9725550155:100|9725550156:101, 102
An incoming call to 972-555-0155 causes station 100 to ring. An incoming call to 972-
555-0156 causes station 101 and station 102 to ring simultaneously.
Note
In this example, the rules are separated by a pipe character (|) to indicate
an “or” condition.
• Routing calls to a station and forwarding unanswered calls to voice mail
EXAMPLE 1:
5300, cfwd=vm25300
An incoming call through this line interface causes station 5300 to ring. If there is no
answer, the call is forwarded to the voice mail server on line interface 2, mailbox number
5300. The time interval is determined by the value
Cfwd No Ans Delay field, which is
located below the Contact List field on the Voice > Line page. The default value is 20
seconds.
EXAMPLE 2:
4085550122:5001|4085550123:5000,cfwd=aa
An incoming call to 408-555-0122 causes station 5001 to ring. An incoming call to 408-
555-0123 causes station 5000 to ring. If station 5000 does not answer its call, the call is
forwarded to the Auto Attendant. The time interval is determined by the value
Cfwd No
Ans Delay field, which is located below the Contact List field. The default value is 20
seconds.
• Routing a call by ringing stations randomly
EXAMPLE:
530?,hunt=ra;10;2,cfwd=vm25404
An incoming call through this line interface causes one station in the group 5300
through 5309 to ring. The station is chosen randomly (
ra
). After 10 seconds, if the call is
unanswered, then another station is chosen randomly from the remaining stations. The
system cycles through the list two times. If the call is unanswered, it is forwarded to the
voice mail server on line interface 2, mailbox 5404.
SYNTAX: hunt=algo;interval;max, cfwd=target
– algo: The order to ring the stations
restart (
re
)—Always start from beginning of the list
next (
ne
)—Start from the next on the list to the last station that rings