LIMITED WARRANTY, TERMS AND CONDITIONS
LINCOLN EQUIPMENT LIMITED WARRANTY
Lincoln Foodservice (“Lincoln”) warrants this product to be free from defects in
material and workmanship for a period of:
•
CTI (analog & digital),
lmpinger II
,
lmpinger I
, Low Profile ovens are one (1) year
from the date of purchase.
•
3200 Series Ovens (3240, 3255 & 3270) two (2) years from the date of purchase.
During the warranty period, Lincoln shall, at Lincoln’s option, repair, or replace parts
determined by Lincoln to be defective in material or workmanship, and with respect
to services, shall re-perform any defective portion of said services. The foregoing
shall be the sole obligation of Lincoln under this Limited Warranty with respect to
the equipment, products, and services. With respect to equipment, materials, parts
and accessories manufactured by others, Lincoln’s sole obligation shall be to use
reasonable efforts to obtain the full benefit of the manufacturer’s warranties. Lincoln
shall have no liability, whether in contract, tort, negligence, or otherwise, with respect
to non-Lincoln manufactured products.
WHO IS COVERED
This Limited Warranty is available only to the original purchaser of the product and is
not transferable.
EXCLUSIONS FROM COVERAGE
•
Repair or replacement of parts required because of misuse, improper care or
storage, negligence, alteration, accident, use of incompatible supplies or lack of
specified maintenance shall be excluded.
•
Normal maintenance items, including but not limited to, light bulbs, fuses,
gaskets, O-rings, interior and exterior finishes, lubrication, conveyor belt, motor
bushes, broken glass, etc. adjustments and calibrations for temperatures, speed
and air flows
•
Failures caused by improper or erratic voltages
•
Improper or unauthorized repair
•
Changes in adjustment and calibration after ninety (90) days from equipment
installation date
•
This Limited Warranty will not apply to any parts subject to damage beyond the
control of Lincoln, or to equipment which has been subject to alteration, misuse
or improper installation, accidents, damage in shipment, fire, floods, power
changes, other hazards or acts of God that are beyond the control of Lincoln.
•
This Limited Warranty does not apply, and shall not cover any products or
equipment manufactured or sold by Lincoln when such products or commercial
equipment is installed or used in a residential or noncommercial application.
Installations not within the applicable building or fire codes render this Limited
Warranty and any responsibility or obligations associated therein null and void.
This includes any damage, costs, or legal actions resulting from the installation of
any Lincoln commercial cooking equipment in a noncommercial application or
installation, where the equipment is being used for applications other than those
approved for by Lincoln.
LIMITATIONS OF LIABILITY
The preceding paragraphs set forth the exclusive remedy for all claims based on failure
of, or defect in, products or services sold hereunder, whether the failure or defect
arises before or during the warranty period, and whether a claim, however instituted,
is based on contract, indemnity, warranty, tort (including negligence), strict liability,
implied by statute, common-law or otherwise, and Lincoln, its servants and agents
shall not be liable for any claims for personal injuries, incidental or consequential
damages or loss, howsoever caused. Upon the expiration of the warranty period, all
such liability shall terminate. THE FOREGOING WARRANTIES ARE EXCLUSIVE AND IN
LIEU OF ALL OTHER WARRANTIES, WHETHER WRITTEN, ORAL, IMPLIED OR STATUTORY.
NO IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR PARTICULAR PURPOSE
SHALL APPLY. LINCOLN DOES NOT WARRANT ANY PRODUCTS OR SERVICES OF
OTHERS.
REMEDIES
The liability of Lincoln for breach of any warranty obligation hereunder is limited to:
(i) the repair or replacement of the equipment on which the liability is based, or with
respect to services, re-performance of the services; or (ii) at Lincoln’s option, the refund
of the amount paid for said equipment or services.
Any breach by Lincoln with respect to any items or unit of equipment or services shall
be deemed a breach with respect to that item or unit or service only.
WARRANTY CLAIM PROCEDURE
•
Immediately advise the Dealer or Lincoln’s Authorized Service Agent of the
equipment serial number and the nature of the problem.
•
Verify the problem is a factory responsibility. Improper installation and misuse of
equipment are not covered under this Limited Warranty.
•
Cooperate with the Service Agency so that warranty service may be completed
during normal working hours.
•
Travel Time not to exceed two hours and mileage not to exceed one hundred
(100) miles.
GOVERNING LAW
Limited Warranty shall be governed by the laws of the state of Delaware, USA,
excluding their conflicts of law principles. The United Nations Convention on Contracts
for the International Sale of Goods is hereby excluded in its entirety from application
to this Limited Warranty.
RETURN POLICY
1. All returned product must have an RMA number from Customer Service prior to
sending the product back.
2. The product must be standard product, still crated and within 90 days from
date invoiced. Standard products are defined as product configurations that
are saleable to the general market. Custom Products are product configurations
that are unique to a specific customer and cannot be sold to other customers.
Obsolete/discontinued products cannot be returned.
3. If return is approved for standard product, the standard restock charge is 30% or
20% if a replacement order is made.
4. Custom product is
non-returnable
.
5. Applicable freight charges and re-crating will be the customer’s responsibility.
6. RMA number must be clearly written on all shipping paperwork to factory/
warehouse.
7. RMA will be valid for 45 days from date of issue.
INTERNATIONAL SALES POLICY
International sales orders submitted by US dealers are subject to the following up
charge:
•
lmpinger II, lmpinger I,
Low Profile, 3200 Series ovens -
20%
.
•
Countertop Oven (CTI), 1300 & 2500 Series ovens -
15%
.
All shipments FOB Covington, TN 38019
Specifications subject to change without notice.
