Messaging and Internet
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Important
: Certain data services requests may require additional time to process. While your phone is
loading the requested service, the touchscreen or QWERTY keyboard may appear unresponsive when in
fact they are functioning properly. Allow the phone some time to process your data usage request.
4G LTE
The 4G LTE network provides your phone with wireless Internet access over greater distances than Wi-Fi
and delivers data transfer rates of up to 60 Mbps. To connect your phone to 4G, you need to be in an
area covered by the 4G LTE network.
For more information about the availability of 4G in your location, visit
Note
: The availability and range of the network depends on a number of factors including your distance to
the base station, and infrastructure and other objects through which the signal passes.
Set Your Network Options
1. Tap
>
>
Settings
>
Networks
tab >
More
>
Mobile networks
>
Network mode
.
2. Select desired option.
By default, the phone will scan for the best available Sprint network and will automatically
connect to it.
When your phone is connected via 4G, the 4G icon
appears in the Status bar.
Note
: The 4G network is self-discoverable, which means no additional steps are required for your phone
to connect to it.
Your User Name
When you buy your phone and sign up for service, you‘re automatically assigned a user name, which is
typically based on your name and a number, fo
llowed by “@sprintpcs.com.” (For example, the third John
Smith to sign up for Sprint data services might have [email protected] as his user name.)
When you use data services, your user name is submitted to identify you to the Nationwide Sprint
Networ
k. Your user name will be automatically programmed into your phone. You don‘t have to enter it.
Update Your User Name
If you choose to change your user name and select a new one online, you must then update the user
name on your phone.
■
Tap
>
>
Settings
>
General
tab >
System updates
>
Update profile
.
Your profile will be automatically updated by the network.
Data Connection Status and Indicators
Your phone displays the current status of your data connection through indicators at the top of the screen.
The following symbols are used:
