Device Settings
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If you haven’t created a Google account on the device, you must perform a factory
reset.
CAUTION! If you perform a factory reset, all user applications and user data will be
deleted. Please remember to back up any important data before performing a factory
reset.
When you can’t recall your unlock Pattern, PIN or Password:
1. Turn the power off.
2. Press and hold the following keys for over 10 seconds: Down Volume Key +
.
3. When the power turns on, release these keys.
If you can't recall your unlock PIN or Password: Call Sprint Customer Service at
1-888-211-4727.
Your Device's Unlock Pattern, Pin, or Password Feature
You can increase your device’s security by creating a screen unlock pattern (disabled by
default), by creating a PIN, or by choosing a password. When these features are enabled, you
must draw the correct unlock pattern, enter the PIN, or enter the password on the screen to
unlock and regain access to the device.
Your Device's Lock Feature
1. Tap
>
>
Settings
>
Location & security
.
2. Tap
Set up screen lock
.
3. Select
Pattern, PIN,
or
Password
.
Pattern
: The first time you set unlock pattern, you will see a tutorial with instructions
on how to create it. Read the tutorial and tap
Next
(twice). Draw your pattern and tap
Continue
. Then redraw the pattern and tap
Confirm
. (Connect at least four dots.)