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LG G7 ThiQ, User Manual

The LG G7 ThiQ is a cutting-edge smartphone designed to provide a seamless user experience. With its sleek design and powerful features, it offers the perfect blend of style and performance. For your convenience, a detailed User Manual is available for free download from our website, ensuring you make the most of your device's capabilities.

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Custom-designed Features

21

Floating Bar

Floating Bar overview

You can access frequently used features, including shortcuts, screenshots, 

music player, and quick contacts, by touching and swiping Floating Bar on 

the screen.
To enable the Floating Bar feature, tap     

Settings

   

General

   

Floating Bar

 

.

Opening and closing the Floating Bar

• 

To open Floating Bar: Tap   or  .

• 

To close Floating Bar: Tap   or  .

Floating Bar

Summary of Contents for G7 ThiQ

Page 1: ...ENGLISH MFL70585801 1 0 www lg com USER GUIDE LG G710PM Copyright 2018 LG Electronics Inc All rights reserved ...

Page 2: ...r installing software from unofficial sources may damage the device and lead to data corruption or data loss Such actions will violate your LG licence agreement and void your warranty Some content and illustrations may differ from your device depending on the area service provider software version or OS version and are subject to change without prior notice Software audio wallpaper images and othe...

Page 3: ...user guide Instructional notices WARNING Situations that could cause injury to the user and third parties CAUTION Situations that may cause minor injury or damage to the device NOTE Notices or additional information ...

Page 4: ...es on Water Resistant Properties 02 Basic Functions 44 Product components and accessories 45 Parts overview 49 Turning the power on or off 50 Installing the SIM card and memory card 52 Removing the memory card 52 Battery 55 Touch screen 58 Home screen 68 Screen lock 73 Memory card encryption 74 Taking screenshots 74 Entering text 80 Content sharing 82 Do not disturb 03 Useful Apps 84 Installing an...

Page 5: ...ndar 133 Email 04 Settings 135 Settings 135 Network 147 Sound 148 Display 150 General 05 Appendix 163 LG Language Settings 163 LG Bridge 164 Phone software update 166 Anti Theft Guide 167 Open Source Software Notice Information 167 Regulatory information FCC ID number etc 168 Trademarks 169 Laser safety statement 170 More information 172 FAQ 06 For Your Safety 07 LIMITED WARRANTY STATEMENT ...

Page 6: ...Custom designed Features 01 ...

Page 7: ... a wider range than your actual field of vision by using the wide angle on the rear camera Tap then tap to switch between the standard and wide angle Rear camera Wide angle Standard angle See Starting the camera for details You can switch between the standard and wide angle camera lenses on the rear camera only ...

Page 8: ...can get details about it Plant or animal You can learn more about it Flyer or event billboard You can add that event to your calendar Google Lens is available only when your device is connected to the internet If you use mobile data you may be charged for data usage depending on your pricing plan Use Google Lens 1 Tap Google Lens 2 Point your camera at an item 3 To get details or take action Tap t...

Page 9: ... left or right depending on the orientation of the phone Keep the distance to your subject within 1 3 5 0 feet when using the rear camera This feature is not available if the surroundings are too dark After applying this feature touch and hold the desired position on the preview screen to automatically apply the exposure value and focus In this case the Portrait feature and blur strength stay the ...

Page 10: ...ly other effects tap the scene icon A total of 19 categories such as portrait pets food sunrise sunset scenery city view flowers babies sky beach etc can be recognized automatically Portrait Sunset Flower The result of the scene recognition may differ depending on the illumination or the location of the subject while taking photos Keywords do not appear on the actual photos or videos This feature ...

Page 11: ...e point zoom feature to zoom in out around a specific desired area Select an effect to apply to the recording You can also adjust the vignette and strength for each Cine effect This feature cannot be changed after you have started recording The Point zoom feature supports a zoom speed of up to 3x This feature only supports video recordings in standard angle ...

Page 12: ...nd saved as a GIF file Tap on the screen to select the number of photos you want to take While taking photos tap to create GIF files with previously taken photos The flash automatically turns on to act as a timer The current shot and the total number of shots are displayed at the bottom of the screen All taken photos are saved as GIF files only The GIF speed and image order cannot be changed ...

Page 13: ...ing and downloading the Graphy app from the Play Store You may be charged for data usage depending on your pricing plan Tap then tap Graphy photos to deactivate this feature Steady recording You can use the Steady recording feature to minimize motion blur while recording a video Tap then tap Steady recording See Starting the camera for details This feature is available only in specific modes Hi Fi...

Page 14: ...ou can edit and customize related content in Gallery 1 While viewing a picture preview tap 2 When the icon related with the date or location where you took the photo appears touch the screen You can view the photos related with the date or location where you chose ...

Page 15: ...a GIF file from the Gallery 1 While viewing an album tap Create GIF 2 Select the desired photos and videos to create a GIF file and then tap NEXT You can add more images and adjust the GIF speed screen ratio and file order 3 Tap SAVE A maximum of 100 images can be used to create a GIF file ...

Page 16: ...ired layout from the bottom of the screen 3 Tap MAKE A maximum of 9 images can be used to create a collage Making a video from the related content You can gather related content to make a video clip by tapping on the video displaying the date or location Select the theme and background music adjust caption effects and order or add date and your signature and then tap SAVE Select the video theme To...

Page 17: ...und music tap To adjust the volume of background music and original video tap Select a font face To download a font tap Change the order of files to play as a video To add files tap Download the VASSET app from the Play Store to add video themes background music or font faces If you use mobile data without Wi Fi connection you may be charged for data usage ...

Page 18: ... create a new movie by putting images and videos together 1 Tap Photos tab then tap Create movie You can also tap Play tab then tap Create movie 2 Select images or videos for your movie and tap NEXT 3 Edit the selected images and videos and then tap SAVE ...

Page 19: ...eos touch and hold the file you want to move then dragging it to the desired location Adding file effects Tap to add a theme or background music change the font Resetting the movie edits You can reset the edits made to the movie e g play time by tapping Previewing a file Check your new video before saving it by tapping After the playback time elapses the next file is played automatically A maximum...

Page 20: ... a GIF file and then tap NEXT You can add more images and adjust the GIF speed screen ratio and file order You may use this feature solely for creative purposes The use of this feature involving infringement of any other person s rights such as copyright or defamatory or offensive statements may be subject to civil criminal or administrative liabilities and or penalties under applicable laws You s...

Page 21: ...is feature connect earphones speaker or other external audio devices to your device Tap Settings Sound Sound quality and effects DTS X 3D Surround then tap to activate this feature Adjusting the sound direction You can adjust the sound direction as desired 1 Tap Settings Sound Sound quality and effects DTS X 3D Surround then tap 2 Select the desired sound direction ...

Page 22: ...atures including shortcuts screenshots music player and quick contacts by touching and swiping Floating Bar on the screen To enable the Floating Bar feature tap Settings General Floating Bar Opening and closing the Floating Bar To open Floating Bar Tap or To close Floating Bar Tap or Floating Bar ...

Page 23: ...ng Bar then drag it to the desired location along the edge of the screen Changing the position of Floating Bar You can set the area in which the Floating Bar can move or be pinned 1 Tap Settings General Floating Bar Position 2 Tap the desired option and tap OK Floating Bar can only be moved within the area between the Status bar and Quick access bar See Home screen layout for details ...

Page 24: ... Floating Bar or tap Settings General Floating Bar Shortcuts Quickly access frequently used apps or features Screen capture Capture the screen to crop the desired part or to create a GIF file Launch Capture on the desired screen Launch Extended capture to capture a scrolling screen Capture a desired part of a screen Save a current screen as a GIF file You can adjust the size of the image you want ...

Page 25: ... the fullest extent permitted by applicable law LG Electronics disclaims all expressed and implied warranties as well as liabilities associated thereto A GIF can be created up to 15 seconds long Google Assistant Google Assistant overview Your device has the built in Google Assistant feature Find answers and get things done while on the go To get started just press the Google Assistant key on the s...

Page 26: ...k with Voice Match then enter the currently used unlock method again Note that Swipe is excluded You need to unlock the device by using the specified method if you fail to unlock the device with voice recognition See Setting a screen lock for details 5 Tap Save Launching Google Assistant with your voice 1 Say Ok Google when the screen is turned off or locked 2 Say a command or question when Hi how...

Page 27: ...t You can record audio in a concert or other music event Custom You can manually configure the desired settings to record audio Studio Mode With Studio mode you can play an audio file or music and record your voice at the same time create a chord by recording your voice multiple times and record your comments over the presenter s or speaker s original audio file 1 Tap Essentials HD Audio Recorder ...

Page 28: ...ency noises are filtered LMT It can prevent clipping of the recorded sound The higher the LMT Limiter value is set the more low frequency sounds that will not get clipped To change additional settings tap Settings then customize the file type bit depth sampling rate and other settings When you select the Concert or Custom mode with earphones connected appears Tap and then select the microphone to ...

Page 29: ...t the value specified for registration visit the nearest LG Customer Service center with your device and ID card Precautions for fingerprint recognition Fingerprint recognition accuracy may decrease due to a number of reasons To maximize the recognition accuracy check the following before using the device The device s Power Lock key has a fingerprint sensor Ensure that the Power Lock key is not da...

Page 30: ...your fingerprint on the device to use fingerprint identification 1 Tap Settings General Lock screen security Fingerprints This feature is available when the screen lock is set Lock the device with a Knock Code pattern PIN or password If the screen lock is not active configure the lock screen by following the on screen instructions See Setting a screen lock for details 2 Locate the Power Lock key o...

Page 31: ...prints Managing fingerprints You can edit or delete registered fingerprints 1 Tap Settings General Lock screen security Fingerprints 2 Unlock according to the specified lock method 3 From the fingerprint list tap a fingerprint to rename it To delete it tap Unlocking the screen with a fingerprint You can unlock the screen or view the locked content by using your fingerprint 1 Tap Settings General L...

Page 32: ...e power is turned on Accordingly be careful not to forget the specified value If the device cannot detect your face or you forgot the screen lock set for your device visit the nearest LG Customer Service Center with your device and ID card To save power the face recognition feature will not work when the battery level is below 5 Precautions for face recognition Face recognition accuracy may decrea...

Page 33: ...d raise your device in the front of your eyes Register your face in a room that is not too bright or dark Position your entire face inside the guideline on the screen and then adjust it by slowly moving up down left or right Keep still while registering your face You can improve recognition rate by taking steady photos multiple times 4 When the face registration is done tap OK Unlocking the screen...

Page 34: ...on does not work properly 1 Tap Settings General Lock screen security Face Recognition 2 Unlock the screen according to the specified method 3 Select Delete face to delete the facial data Unlocking the screen with your face when the screen is turned off With the screen turned off raise your device and look at the front of the screen The device can detect your face and the screen is unlocked To dea...

Page 35: ...ng to the specified method 3 Drag Swipe to unlock after face recognized to activate the feature Enhancing the face recognition You can prevent your device from being unlocked by photos images or videos 1 Tap Settings General Lock screen security Face Recognition 2 Unlock the screen according to the specified method 3 Drag Advanced face recognition to activate the feature Face Recognition speed may...

Page 36: ... is turned on Accordingly be careful not to forget the specified value If the device cannot detect your voice or you forgot the screen lock set for your device visit the nearest LG Customer Service Center with your device and ID card The recognized voice data is securely stored in your device Precautions for voice recognition Voice recognition accuracy may decrease in the following cases To increa...

Page 37: ... specified method 3 Tap START 4 Tap then follow the on screen instructions to register a voice command Say a voice command 4 times with a clear and loud voice Register the voice command in a quiet place Register a voice command within 2 3 words e g Hi LG or LG Mobile 5 Select when to use your voice command between Unlock and Turn on screen Then tap OK Selecting the voice recognition method You can...

Page 38: ...fter voice recognized After your phone recognizes your voice you must swipe the screen to unlock it Multi tasking feature Multi Window You can use two apps at the same time by separating the screen into multiple windows 1 Tap from the Home touch buttons Recently used apps appear 2 Tap at the top of the desired app to use the Multi Window feature The selected app appears at the top half of the scre...

Page 39: ...indow feature is not supported by some LG apps and apps downloaded from the Play Store Overview screen The Overview screen provides a preview of your recently used apps To view the list of recently used apps tap on the Home touch buttons Touch and hold an app and drag it to the top of the screen to start the app with the Multi Window feature You can also tap at the top of each app preview ...

Page 40: ...e it 2 Select the image you want to display and tap SAVE Tap on the desired image among Digital clock Analog clock Dual clock Signature and Image Tap Quick tools music player to swipe over the status icons for Quick tools and the music player To set the time period to turn off the Always on display feature tap Night time To enhance brightness for the Always on display feature tap Brighter display ...

Page 41: ...depending on the area or service provider Notes on Water Resistant Properties This product is water and dust resistant in compliance with the Ingress Protection rating IP68 Your product has undergone testing in a controlled environment and is proven to be water and dust resistant in certain circumstances meets the requirements of classification IP68 as described by the international standard IEC 6...

Page 42: ...h excessive dust or moisture Do not use the product in the following environments Do not immerse the product in any liquid chemicals soap etc other than water Do not immerse the product in salt water including seawater Do not immerse the product in a hot spring Do not swim with this product Do not place the product directly on sand such as at a beach or mud Do not immerse your product in water dee...

Page 43: ...ct gets wet use a clean soft cloth to dry it thoroughly The touch screen and other features may not work properly if the device is used while wet Your product is water resistant only when the SIM Memory card tray is properly inserted into the product Do not open or close the SIM Memory card tray while the product is wet or immersed in water Exposing the open tray to water or moisture may damage th...

Page 44: ...Basic Functions 02 ...

Page 45: ...ss may be damaged If this happens stop using your device immediately and contact an LG Customer Service Center If any of these basic items are missing contact the dealer from which you purchased your device To purchase additional basic items contact an LG Customer Service Center To purchase optional items contact an LG Customer Service Center for available dealers Some items in the product box are...

Page 46: ...reen Power Lock key Front camera lens Earpiece Volume keys Google Assistant key Stereo headset jack Charger USB cable port Microphone Wireless charging antenna area Fingerprint sensor Laser detection auto focus SIM Memory card tray Rear camera lenses Flash Speaker Microphone NFC area ...

Page 47: ...the screen back on and enables touch functionality when the device is outside a specific range Ambient light sensor The ambient light sensor analyzes the ambient light intensity when the auto brightness control mode is turned on Laser detection auto focus Detect the distance from the camera to your subject for automatic focusing Quickly focus on closer or farther objects when you use the rear came...

Page 48: ...t for details Fingerprint sensor Turn on the fingerprint recognition feature to simplify the process of unlocking the screen See Fingerprint recognition overview for details Some functions may be restricted for access depending on the device specifications The rear of the device includes a built in NFC antenna Be cautious when handling the device to avoid damaging or covering the NFC antenna Do no...

Page 49: ...e device correctly as shown below If you cover the microphone hole with a hand finger or protective case while using the device you may sound unclear during a call Do not cover the microphone Microphone Good example Bad example ...

Page 50: ...evice When the device is not working properly or does not respond restart it by following the instructions below 1 Press and hold the Power Lock key and the Volume Down key at the same time until the power is turned off 2 When the device is restarted release the key Power control options Press and hold the Power Lock key then select an option Power off Turn the device off Power off and restart Res...

Page 51: ...water resistant and dust resistant features to work effectively the card tray must be inserted correctly 1 Insert the ejection pin into the hole in the card tray and then pull out the card tray from the device 2 Place the SIM card and or memory card on the card tray and then insert the card tray into the device in the direction of the arrow SIM card Memory card optional sold separately ...

Page 52: ...y in the direction of arrow as shown in the figure Make sure that the card placed on the card tray does not move out of its position Insert the SIM card with the gold colored contacts facing downwards Be sure to insert the SIM card into the device by following the instructions in the user manual If you insert to or remove the card tray from the device be careful not to let water or other liquids e...

Page 53: ... Insert the card tray back into the slot Do not remove the memory card while the device is transferring or accessing information This may cause data to be lost or corrupted or may damage the memory card or the device LG is not responsible for losses that result from the abuse or improper use of memory cards including the loss of data Battery Charging the battery Before using the device fully charg...

Page 54: ...e power socket after the device is fully charged This prevents unnecessary power consumption A charging adapter that supports fast charging is included with the product The fast charging feature may not work if a fast charging adapter other than the genuine adapter provided with the product is used Another way to charge the battery is by connecting a USB cable between the device and a desktop or l...

Page 55: ...exceeds a certain level while charging the device charging may be stopped If magnetic metallic or conductive materials are attached on the back of the device or a protective case is inserted the device may not charge properly If you charge the battery with a wireless charger in areas where the network signal strength is weak the network performance of your device may be further degraded Charge the...

Page 56: ... these tips Turn off the Bluetooth or Wi Fi network function when not using them Set the screen timeout to as short a time as possible Minimize the screen brightness Set a screen lock when the device is not in use Check the battery level while using any downloaded apps Touch screen You can familiarize yourself with how to control your device by using touch screen gestures Tapping Lightly tap with ...

Page 57: ... to display a menu with available options Double tapping Tap twice quickly to zoom in or out on a web page or map Dragging Touch and hold an item such as an app or widget then move your finger to another location in a controlled motion You can use this gesture to move an item ...

Page 58: ...ng You can use this gesture to scroll through a list a web page photos screens and more Pinching and spreading Pinch two fingers to zoom out such as on a photo or map To zoom in spread your fingers apart Do not expose the touch screen to excessive physical shock You might damage the touch sensor ...

Page 59: ...sing the tip of your fingernail Touch control may not work properly if the screen is moist or wet The touch screen may not function properly if a screen protective film or accessory purchased from a third party store is attached to the device Displaying a static image for extended periods of time may result in after images or screen burn in Turn off the screen or avoid displaying the same image fo...

Page 60: ...r service provider Status bar View status icons the time and the battery level Weather widget View the information of weather and time for a specific area Google Search widget Type or speak to pull open Google Search Page icon Display the total number of Home screen canvases You can tap the desired page icon to go to the page The icon reflecting the current canvas will be highlighted Quick access ...

Page 61: ...ed apps tap CLEAR ALL To use two apps at the same time with the Multi window feature touch and hold the button while using an app Editing the Home touch buttons You can rearrange the Home touch buttons or add frequently used functions to the Home touch buttons area Tap Settings Display Home touch buttons Button combination and customize the settings Several functions including QSlide Notification ...

Page 62: ...de the Home touch buttons again double tap To deactivate the Lock hide buttons feature tap Settings Display Home touch buttons Show lock hide icon then tap Some features may not be supported while the Home touch buttons are hidden Hiding the Home touch buttons You can hide the Home touch buttons to view in a larger screen while using an app 1 Tap Settings Display Home touch buttons Hide Home touch...

Page 63: ...larm is set Vibrate mode is on Bluetooth is on Connected to a computer via USB Battery level Airplane mode is on Missed calls Wi Fi is connected Mute mode is on GPS is on Hotspot is on No SIM card The NFC mode is on Some of these icons may appear differently or may not appear at all depending on the device s status Refer to the icons according to the actual environment and area in which you are us...

Page 64: ...fications panel downwards To rearrange add or remove icons tap EDIT If you touch and hold the icon the settings screen for the corresponding function appears Tap to boost the screen brightness to the maximum of 1 000 nits EDIT You can use the notifications panel even on the lock screen Drag the notifications panel while the screen is locked to quickly access the desired features ...

Page 65: ...n touch and hold on an empty space then select the desired action from below To rearrange the Home screen canvases touch and hold on a canvas then drag it to a desired location To add a widget to the Home screen touch and hold on a blank area of the Home screen then select Widgets To change wallpapers themes icons and AOD touch and hold on a blank area of the Home screen then select Wallpaper them...

Page 66: ...ttings See Home screen settings for details To view or reinstall the uninstalled apps touch and hold on a blank area of the Home screen then select App trash See App trash for details To change the default screen touch and hold on a blank area of the Home screen move to desired screen tap then tap the screen once more Default screen ...

Page 67: ...l screen which displays apps and widgets pinch your fingers on the Home screen or tap Moving apps on the Home screen On the Home screen touch and hold an app then drag it to a desired location To keep frequently used apps at the bottom of the Home screen touch and hold an app then drag it to the quick access area at the bottom To remove an icon from the quick access area drag the icon to the Home ...

Page 68: ... remove an app from the folder touch and hold the app and drag it to outside the folder If the removed app is the only one app that existed in the folder the folder is removed automatically You can also add or remove apps after tapping in the folder You cannot change the folder color while using downloaded theme Home screen settings You can customize the Home screen settings 1 Tap Settings Display...

Page 69: ...the first screen after the last screen Search Search by swiping down on the Home screen Screen lock Screen lock overview Your device s screen turns off and locks itself if you press the Power Lock key This also happens after the device is left idle for a specified period of time If you press the Power Lock key when a screen lock is not set the Home screen appears immediately To ensure security and...

Page 70: ...lock the screen Fingerprints Unlock the screen by using your fingerprint Allow face recognition Unlock the screen by allowing the device to recognize your face Allow voice recognition Unlock the screen by allowing the device to recognize specific voice commands If you incorrectly attempt to unlock the device 5 times the screen is blocked for 30 seconds Secure start up settings When you select Knoc...

Page 71: ...arbitrarily the data may be damaged Be sure to wait until the reset is completed Customize Lock screen You can customize the lock screen settings as desired 1 Tap Settings General Lock screen security Customize Lock screen 2 Select a function you want to set Wallpaper Allows you to set the background for your Lock screen Clock Allows you to set where to position the clock on the Lock screen Shortc...

Page 72: ...Security Lock timer setting Smart Lock Allows you to set trusted devices places voice and or on body detection that will allow your phone to remain unlocked Available menu options may vary depending on the lock screen method selected KnockON You can turn the screen on or off by double tapping the screen This option is available only on the Home screen provided by LG It may not function properly on...

Page 73: ...fied sequence You can use your Knock Code together with the KnockOn feature Make sure to use your fingertip when tapping the screen Creating a Knock Code 1 Tap Settings General Lock screen security Select screen lock Knock Code 2 Tap the squares in a pattern of your choice to create a Knock Code and tap NEXT 3 Input the created Knock Code again for verification then tap CONFIRM Unlocking the scree...

Page 74: ...edia files such as music photos and videos To encrypt the memory card make sure that a screen lock is set using a PIN or password Once memory card encryption starts some functions are not available If the device is turned off while encryption is underway the encryption process will fail and some data may be damaged Therefore be sure to check that the battery level is sufficient before starting enc...

Page 75: ...ess Capture by pressing the Volume Up key twice To use this feature tap Settings General Shortcut keys and turn on Open Capture See Writing notes on a screenshot for details Entering text Using the Smart keyboard You can use the Smart keyboard to enter and edit text With the Smart keyboard you can view text as you type without bothering to alternate between the screen and a conventional keyboard T...

Page 76: ...board automatically analyzes your usage patterns to suggest frequently used words as you type The longer you use your device the more precise the suggestions are Enter text then tap a suggested word The selected word is automatically entered You do not need to manually type every letter of the word ...

Page 77: ...ard layout 2 Tap a key on the bottom row then drag it to a desired position This option is available on the QWERTY QWERTZ and AZERTY keyboards This function may not be supported for some languages Customizing the keyboard height You can customize the keyboard height to maximize hand comfort when typing 1 Tap Settings General Language input On screen keyboard LG Keyboard Keyboard height and layout ...

Page 78: ... also tap on the keyboard and tap Keyboard height and layout Keyboard type in landscape 2 Select a keyboard mode Splitting the keyboard You can split the keyboard in half and place each piece on either side of the screen when the screen is in landscape mode To split the keyboard turn the device horizontally and spread it apart on both sides with holding the keyboard with two fingers To attach the ...

Page 79: ...the keyboard You can make additional languages available for keyboard input 1 Tap Settings General Language input On screen keyboard LG Keyboard Select languages You can also tap on the keyboard then tap Select languages 2 Select the languages you want to use on the keyboard Copy and Paste You can cut or copy text from an app and then paste the text into the same app Or you can run other apps and ...

Page 80: ...pported languages may differ depending on the service area Entering text by handwriting You can enter text by writing on the screen 1 On the keyboard touch and hold and select 2 Select the desired language to download This feature is only available after downloading the language If you use mobile data it may be charged depending on your payment plan Clip Tray If you copy or cut an image or text it...

Page 81: ...The clip tray may not be supported by some downloaded apps Content sharing Playing content from another device You can play photos videos or songs saved on your device from a TV 1 Connect the TV and your device to the same Wi Fi network 2 While viewing the items from the Gallery or Music app tap or Play on other device Or tap Settings Network Screen sharing and then tap to activate it 3 Select the...

Page 82: ...evices menu in each app Use content from nearby devices as if you were using it on your device Sending or receiving files You can share files between your device and another LG device or a tablet or computer Sending files From the Gallery File Manager or Music app tap Share or then select a device on the file sharing list Receiving files Drag the status bar downward and then tap File sharing If yo...

Page 83: ...fications for the selected apps Even when Priority only is turned on alarms still sound Total silence Disable both the sound and vibration Select priorities Receive alarms and the notifications for the selected apps App notifications Select apps to receive the notifications Calls from Set up a range of contacts from which you want to receive notifications for incoming calls Repeated calls Second c...

Page 84: ...Useful Apps 03 ...

Page 85: ...a or service provider Uninstalling apps Uninstall apps that you no longer use from your device Uninstalling with the touch and hold gesture On the Home screen touch and hold the app to uninstall then drag it over Delete at the top of the screen Uninstalled apps can be reinstalled within 24 hours of uninstallation See App trash for details Uninstalling by using the settings menu Tap Settings Genera...

Page 86: ... also touch and hold an empty area of the Home screen then tap App trash 2 Choose the desired option Restore Reinstall the selected app Remove the uninstalled apps permanently from the device Uninstalled apps are automatically removed from the device 24 hours after they were uninstalled If you want to reinstall the uninstalled apps you must download them again from the app store This feature is ac...

Page 87: ...hortcuts On the Home screen touch and hold an app icon such as Phone Message Camera Gallery and Settings to display a quick access menu Use apps more easily through App Shortcuts This feature is available only on some apps ...

Page 88: ...ct name in the contact list and then tap To enter when making an international call touch and hold number 0 See Adding contacts for details on how to add phone numbers to the speed dial list Making a call from the contact list 1 Tap Contacts 2 From the contact list select a contact and tap Answering Ending a call To answer a call drag on the incoming call screen When the stereo headset is connecte...

Page 89: ...oming in press the Volume Up Volume Down or Power Lock key to mute ringtone or vibration or to hold the call Checking an incoming call while using an app When a call comes in while using an app a pop up notification can be displayed at the top of the screen You can receive the call reject the call or send message from the pop up screen Tap Settings Network Call Additional settings Show voice calls...

Page 90: ...ial pad Speaker Turn on the speakerphone function Mute Block your voice so that the other party cannot hear your voice Bluetooth Switch the call to a Bluetooth device that is paired and connected End a call Available setting items may vary depending on the area or service provider Making a three way calling You can make a call to another contact during a call 1 During a call tap Add call 2 Enter a...

Page 91: ... call options You can configure various call options 1 Tap Dial or Call logs 2 Tap Call settings and then configure the options to suit your preferences Messages Sending a text message Quickly compose and send text messages SMS on your phone See your service plan for applicable charges for text messaging 1 Tap 2 Tap 3 Tap the To field and enter a contact s names phone numbers or email addresses th...

Page 92: ...1 Tap 2 Tap 3 Tap the To field and enter a contact s names phone numbers or email addresses that you d like to message You can also pick from your top contacts or your whole contact list 4 Tap the desired number or contact 5 Tap the text field and enter your message 6 Tap 7 Select a multimedia attachment type Sticker Various stickers are available Gallery Opens the Gallery application Tap a pictur...

Page 93: ...ng the message tap New messages notification Depending on your notification settings the phone will play a ringtone vibrate or display the message briefly in the status bar when you receive a new text or multimedia message To change the notification for new text and multimedia messages see Text and Multimedia message options for details A new message icon also appears in the notifications area of ...

Page 94: ...g the status bar down to open the notification panel Tap the new message to open and read it View a multimedia message MMS 1 Tap 2 On the Messages screen tap a message thread to open it 3 While viewing a message tap the play icon on the video or audio file to playback the file or tap the image to view the picture Tip The file attachment on the multimedia message can be saved to your phone s intern...

Page 95: ...o a web page tap the link to open it in the web browser If a message contains a phone number tap the phone number to dial the number or add it to your contacts Delete conversations 1 Tap 2 On the Messages screen touch and hold a message thread to display 3 To select multiple conversations tap each conversation to delete will be shown 4 Tap and then tap DELETE to confirm Tip You can also delete a c...

Page 96: ... Adjust the following settings according to your needs Default SMS app To change your default messaging app Notifications Set various options for notifications On Turn on to get notifications when a new message arrives Importance Select Importance options Sound Select the desired notification sound Sound with vibration Turn this on to hear the sound with vibration Icon badge Turn this on to indica...

Page 97: ...sage When enabled the multimedia message header message body and any attachments will automatically download to your phone when the message is received If you disable this option only the multimedia message header will be retrieved and displayed Auto download MMS when roaming Disable this option if you only desire the multimedia message headers to download while roaming Enable this option to autom...

Page 98: ...Before taking a photo or recording a video wipe the camera lens with a soft cloth Be careful not to stain the camera lens with your fingers or other foreign substance Images included in this user guide may be different from the actual device Photos and videos can be viewed or edited in Gallery See Gallery overview for details ...

Page 99: ...der You can download various shooting modes from the SmartWorld app by tapping Auto mode You can take photos or record videos by selecting a variety of camera modes and options 1 Tap then tap MODE Auto A 2 To take a photo tap To record a video tap Change the camera options Apply a film filter effect Select a camera mode Turn the flash on or off Switch between the wide angle camera and standard cam...

Page 100: ... to focus the camera on 2 Tap To take a photo while recording a video tap To pause the video recording tap To resume the video recording tap While recording a video you may spread or pinch two fingers to zoom in or out While recording a video you may tap the desired area to adjust the brightness 3 Tap to end the video recording To check the aspect ratio before recording a video press and hold Cust...

Page 101: ...nctions are provided by the High Dynamic Range HDR technology equipped in the camera Steady recording Minimize motion blur while recording a video Live photo Record the action before and after you take a photo Cheese shutter Take photos with voice commands Tag locations Save the image with GPS location data Grid Display guide grids so that you can take photos or record videos based on the horizont...

Page 102: ...ect and skin tone Various camera modes Cine Video You can record a movie like video See Cine Video for details Food You can optimize the quality of your food photos or videos using the color slide bar and white balance 1 Tap then tap MODE 2 To take a photo tap Drag the color slide bar on the screen to adjust the white balance and select the best color If the slide bar is not displayed tap to adjus...

Page 103: ...e video appears to be slowed down 1 Tap then tap MODE 2 Tap and record a video 3 Tap to end the video recording Panorama You can create a panoramic photo by moving the camera in one direction to photograph and stitch continuous shots of a wide view 1 Tap then tap MODE 2 Tap and then slowly move the camera in one direction Move the device by following the direction of the arrow in the guideline 3 T...

Page 104: ...You can use the AI Cam feature to automatically recognize the object when taking a photo or recording a video for an optimal quality See AI CAM for details Burst shot You can take continuous shots of photos to create moving pictures In the Auto mode touch and hold Continuous shots are taken at a fast speed while is held down When the storage is set as Internal storage you can take up to 100 photos...

Page 105: ...camera settings Adjust white balance Adjust focus Adjust brightness Reset the settings Adjust shutter speed Adjust ISO speed 3 Tap to take the photo Customizing the camera options You can customize a variety of camera options to suit your preferences Tap on the screen Take a photo in FullVision 18 9 9 aspect ratio Select values for aspect ratio and size for taking photos Set the timer to automatic...

Page 106: ...non compressed high resolution image Cheese shutter Take photos with voice commands Tag locations Save the image with GPS location data Guide Display guide grids so that you can take photos based on the horizontal and vertical reference lines Add signature Display a personalized signature on the photos Storage Select if you want to store the pictures and videos in the Internal storage or SD card A...

Page 107: ...cord a video Customizing the camera options You can customize a variety of camera options to suit your preferences Tap on the screen Select values for resolution and size for recording videos Set the timer to automatically record videos after a specified period of time Frame rate Select the frames per second value Bit rate Select the image quality for videos Hi Fi Record a video with Hi Fi quality...

Page 108: ...pictures and videos in the Internal storage or SD card Available when a memory card is inserted Help Provide Help for each camera menu Other useful features in the Camera app Auto Exposure Auto Focus lock You can fix the current exposure level and focus position by touching and holding the screen in the Auto mode To turn off the feature tap a blank area on the screen This feature is available only...

Page 109: ...F button When Focus peaking is enabled the subject you focus on appears green Move the toggle wheel up and down to focus on the desired area then take the photo This feature is only available in Manual camera mode and Manual video mode Disable this feature by tapping the Focus button once more This feature is not available using the wide angle camera ...

Page 110: ... Selfie shot for details Zoom in or out You can use zoom in or out on the camera screen while taking a photo or recording a video On the camera screen pinch or spread two fingers to zoom in or out then use the displayed slide bar You can also drag the button up down left or right depending on the orientation of the phone This feature is available only in Auto mode and Manual camera mode The zoom f...

Page 111: ...a and then clench your fist You can also clench your fist and then open it towards the front camera In three seconds a photo is taken To use this feature switch to the front camera mode then tap Selfie shot Gesture shot Make sure that your palm and fist are within the reference line so that the camera can detect them This feature may not be available while using some of the camera features ...

Page 112: ...rame appears when the front camera detects your face If the subject within the guide frame stops moving the guide frame color turns yellow then the camera takes a photo Tap Selfie shot Auto shot to enable the Auto shot feature Interval shot You can take selfies at an interval While using the front camera you can show your palm to the camera then clench your fist twice quickly Four photos are taken...

Page 113: ...you rotate the device while in preview screen the screen switches to camera mode Save as flipped Before taking a photo with the front camera tap Save as flipped The image is flipped horizontally When using the front camera you can change the selfie shot settings in the camera options See Customizing the camera options for details Signature You can personalize photos by adding your signature 1 Tap ...

Page 114: ... appears on the screen to share it using that app You can also swipe the icon towards the opposite direction to see what other apps you can use to share your photos and videos quick share icon The app displayed by the quick share icon may vary depending on the type and frequency of access to the apps installed on the device This feature is available only in specific modes ...

Page 115: ...ture a Tags folder is created under the Albums tab of the Gallery app The photos are automatically classified by tags under the Tags folder You can view the photos or videos organized by year month or date in the Photos tab To view photos by location where the photos were taken tap Tag locations then tap The photos are automatically grouped by location under the Memories tab of the Gallery app Som...

Page 116: ... or remove from your favorites To display the menu items gently tap the screen To hide the menu items tap the screen again Writing a memo on the photo 1 While viewing a photo tap 2 Write a memo on the photo and tap SAVE The memo is applied to the photo Some photos may not support the photo memo feature Related content You can edit the related photos in Gallery See Related content for details ...

Page 117: ...p Save copy Playing a video Open with QSlide Access additional options Tap to go to next video Touch and hold to fast forward Lock or unlock the screen Edit the video Choose screen ratio Tap to go to previous video Touch and hold to rewind Pause or play the video Making a GIF file To adjust the sound volume drag the right side of the video screen up or down To adjust the screen brightness drag the...

Page 118: ...djust the resolution Create a movie using various effects Select a section to change the play speed Adjust the video duration Launch the KineMaster video editor 3 Tap SAVE to save changes Creating a movie You can create a new movie by putting images and videos together See Creating a movie for details Making a GIF You can easily make a GIF file using recorded video See Making a GIF for details ...

Page 119: ... tab of the Gallery app tap Trash then tap to permanently delete the files In this case the files cannot be restored Sharing files You can share files by using one of the following options While viewing a photo tap to share the file by using the desired method While viewing a video Share to share the file by using the desired method Tap from the file list to select files and share them using the d...

Page 120: ...Google Use the Google to search for web pages images news and more by entering or speaking keywords Gmail Gmail is an easy to use mail app that keeps your messages safe makes your inbox smarter and helps you stay organized Maps Find your location or the location of a place on the map View geographical information YouTube Search and play videos Upload videos on YouTube to share them with people aro...

Page 121: ...ate documents or edit documents created online or from another device Share and edit documents together with others Sheets Create spreadsheets or edit spreadsheets created online or from another device Share and edit spreadsheets together with others Slides Create presentation material or edit presentation material created online or from another device Share and edit presentation material together...

Page 122: ...n import contacts from another storage device 1 On the contact list screen tap Manage contacts Import 2 Select the source and target locations of the contact you want to import and then tap OK 3 Select the contacts and tap IMPORT Adding contacts to the speed dial list 1 On the contact list screen tap Speed dial 2 Tap Add contact from a speed dial number 3 Select a contact While adding a new contac...

Page 123: ...st screen select a contact 2 On the contact detail screen tap and edit details 3 Tap SAVE to save changes Deleting contacts You can delete contacts by using one of the following options On the contact list screen touch and hold a contact you want to delete tap Delete contact then tap DELETE to confirm Tap Delete on the contact list screen select contacts you want to delete then tap DELETE Deleted ...

Page 124: ...tions on this advanced notepad feature such as image management and screenshots which are not supported by the conventional notepad Creating a note 1 Tap Essentials QuickMemo 2 Tap to create a note Save a note Undo the previous edit Redo the recently deleted edits Enter a note by using the keypad Write notes by hand Erase handwritten notes Zoom in or out rotate or erase the parts of a handwritten ...

Page 125: ...age if necessary and take notes as desired Write notes by hand on the photo 3 Tap and save the notes to the location you want Saved notes can be viewed in either QuickMemo or Gallery To save notes in the same location all the time select the Use as default app checkbox before selecting an app You can capture the entire screen by using the scroll capture feature While using an app such as Message a...

Page 126: ...o delete an alarm tap at the top of the screen You can also touch and hold the alarm World clock You can view the current time in cities around the world 1 Tap Essential Clock World clock 2 Tap and add a city Timer You can set the timer to trigger an alarm after a specified period of time 1 Tap Essential Clock Timer 2 Set the time and tap Start To suspend the timer tap Pause To resume the timer ta...

Page 127: ... the stopwatch To record a lap time tap Lap 3 Tap Pause to suspend the stopwatch To resume the stopwatch tap Resume To clear all the records and restart the stopwatch tap Reset Tasks You can register tasks to your device to easily manage schedules 1 Tap Essentials Tasks 2 Tap to add a task 3 Enter task details and then tap SAVE ...

Page 128: ...Tap to play the next file Touch and hold to fast forward Tap to play from the beginning of the current file Double tap to play the previous file Touch and hold to rewind Adjust the sound volume Add to or delete from your favorites Set sound effects Back to the previous screen Turn on off the flash light Turn on off Boombox show Pause or play Access additional options Edit the Hi Fi audio settings ...

Page 129: ...es display the Hi Fi icon When the Boombox Show feature is activated the screen shows visual effect to the music And the device vibrates while you shake it When the Boombox Show feature is activated visual effects including flash are played to music The device vibrates if you shake it Calculator You can use two types of calculators the simple calculator and the scientific calculator 1 Tap Essentia...

Page 130: ...rst time or after resetting it 1 Tap Essentials LG Health 2 Follow the on screen instructions to complete configuration Using LG Health You can view main information on LG Health and manage the amount of physical exercise and health information 1 Tap Essentials LG Health 2 The following options are available ...

Page 131: ...ther medical issues LG Health may vary or may not be available depending on the country and service provider LG Health functions that are available and apps that can be added to LG Health may vary depending on the country This is due to differing laws and regulations NextRadio You can listen to FM radio Tap Essentials NextRadio To use this app first connect earphones to the device The earphones fu...

Page 132: ...device 1 Tap Management LG Mobile Switch You can also tap Settings General Backup LG Mobile Switch 2 Follow the on screen instructions to select a desired method for transfer Data in a Google account will not be backed up When you synchronize your Google account Google apps Google contacts Google calendar Google memo app data and apps downloaded from Play Store are stored on the Drive app automati...

Page 133: ...r pricing plan This feature may not be supported depending on the area or service provider 1 Tap Management SmartWorld 2 Tap LG Account then sign in 3 Select and download the desired content items Downloads You can view delete or share files downloaded via the Internet or apps Tap Management Downloads Calendar Calendar overview You can use the calendar to manage events and tasks Adding events 1 Ta...

Page 134: ...il Use the Email application to send and receive emails from your webmail or other accounts using POP3 or IMAP or access your Exchange account for your corporate email needs Set up Email account Your phone supports several types of email accounts and allows you to have multiple email accounts set up at one time Before setting up an email account make sure you have the username user ID password ser...

Page 135: ...Settings 04 ...

Page 136: ...le data functions When this mode is on functions that do not involve data such as games and music playback remain available 1 On the settings screen tap Network Airplane mode 2 Tap TURN ON in the confirmation screen Calling PLUS This feature allows you to make and receive calls and texts over a Wi Fi connection 1 On the settings screen tap Network Calling PLUS 2 Tap to activate it Wi Fi You can co...

Page 137: ...rk and then tap FORGET Wi Fi Direct You can connect your device to other devices that support Wi Fi Direct to share data directly with them You do not need an access point You can connect with more than two devices by using Wi Fi Direct 1 On the settings screen tap Network Wi Fi Advanced Wi Fi Wi Fi Direct Nearby devices that support Wi Fi Direct automatically appear 2 Select a device Connection o...

Page 138: ...ailable devices appear automatically To refresh the device list tap Only devices set as visible are displayed on the list 3 Select a device from the list 4 Follow the on screen instructions to perform authentication This step is skipped for previously accessed devices Sending data via Bluetooth 1 Select a file You can send multimedia files or contacts 2 Tap Bluetooth 3 Select a target device for t...

Page 139: ...Mobile data 2 Customize the following settings On Enable to use data connections on mobile networks Limit mobile data usage Set a limit for mobile data usage to block mobile data if the limit is reached Customize mobile data settings Call You can customize call settings such as voice call and international call options Some features may not be supported depending on the area or service provider 1 ...

Page 140: ...ption uses mobile data and may incur data usage fees depending on your pricing plan Consult with your service provider for more information When connecting to a computer download the USB driver from www lg com and install it on the computer You cannot send or receive files between your device and a computer while USB tethering is turned on Turn off USB tethering to send or receive files Operating ...

Page 141: ...rd 3 Turn on Wi Fi on the other device and select the name of the device network on the Wi Fi list 4 Enter the network password This option uses mobile data and may incur data usage fees depending on your pricing plan Consult with your service provider for more information More information is available at this web site http www android com tether wifi Timeout When the Wi Fi hotspot has not been us...

Page 142: ...nd then tap to activate it 2 Turn on Bluetooth on both devices and pair them This option uses mobile data and may incur data usage fees depending on your pricing plan Consult with your service provider for more information More information is available at this web site http www android com tether Bluetooth_tethering Help You can view help on using tethering and hotspots On the settings screen tap ...

Page 143: ...the settings screen tap Network NFC 2 Tap to activate it Touch your device with other device that supports NFC to allow sharing data The NFC antenna location may vary depending on the device type See Parts overview for details about the NFC antenna area Android Beam You can share files by touching the back of the device to other device You can also share files including music videos or contacts an...

Page 144: ...llowing settings G7 ThinQ Change the device name Save to Set the destination folder to save files sent from other devices in File sharing Permit receipt of files sent from other devices SmartShare Beam Share files with other devices via SmartShare Beam Help You can view help on sharing files Media server You can share media content on your device with nearby devices that support DLNA 1 On the sett...

Page 145: ...ce from the computer MirrorLink You can connect the device to a car via USB to use the MirrorLink app installed on the device from the infotainment system or the head unit of the car This app is available only in cars that support MirrorLink Download the MirrorLink app from an app store or market For more information visit http www mirrorlink com apps Some functions may be restricted for driver s ...

Page 146: ...e supports the wireless MirrorLink connection feature Printing You can connect your device to a Bluetooth printer and print photos or documents saved on the device 1 On the settings screen tap Network Printing If the desired printer is not in the list install the printer driver from the app store 2 Select a printer from the printer list screen 3 Tap to activate it To add a printer tap Add printer ...

Page 147: ... You can connect to a safe virtual network such as an intranet You can also manage connected virtual private networks Adding VPN 1 On the settings screen tap Network VPN 2 Tap Basic VPN or LG VPN 3 Tap Add Basic VPN or Add LG VPN This feature is available only when the screen lock is activated If the screen lock is deactivated a notification screen appears Tap SETTINGS from the notification screen...

Page 148: ...tification ringtone Do not disturb Set the time range and app type to receive notification messages Receive notification messages only on particular days of the week Sound quality and effects Use the function to set the sound quality and effects while playing a song or video Volume Adjust the sound volume for various items Normalize Volume Use the function to normalise the volumes of different sou...

Page 149: ... sound Enable the sound effect to play when tapping an item Screen lock sound Enable the sound effect to play when the screen is locked or unlocked Emergency tone Select the tone option for emergency alerts Display You can customize detailed settings for each screen type On the settings screen tap Display and customize the following settings Home screen Customize settings for the Home screen See H...

Page 150: ...None Original Compatibility 16 9 Standard 16 7 9 and Full screen Display size Set the items on the screen to a size easy for you to see Some items may change position Screen resolution Adjust the screen resolution When you change the screen resolution currently running apps are closed Screen color Adjust the color color temperature or RGB values for the desired screen Tap to reset the settings Com...

Page 151: ... Lock screen security You can customize lock screen and security settings On the settings screen tap General Lock screen security and customize the following settings Google Play Protect Scans your device daily for potentially harmful apps Find My Device Remotely track the device location You can also protect your data securely if you lost your device Security update Check for software update and ...

Page 152: ...ails Credential protection View the type of the storage where the security certificate will be saved Trusted credentials View your system s root CA certificates and user installed CA certificates User credentials View and change secure certificate information stored on your device Install from storage Install a secure certificate from a storage Clear credentials Delete user installed secure certif...

Page 153: ...ge on status bar Display the remaining battery level as a percentage on the status bar Battery saver Reduce battery consumption by cutting down some device settings such as the display brightness speed and vibration intensity Power saving exclusions Select apps to use without any functional limitation while in power saving or battery optimisation mode Storage You can view and manage internal stora...

Page 154: ...nt Add account Add accounts Cloud Add a cloud account and view content saved on your cloud from the device Accessibility You can manage accessibility plug ins installed on your device 1 On the settings screen tap General Accessibility 2 Customize the following settings Vision TalkBack Set the device to notify screen status or actions via voice Vision Voice notifications Set the device to read the ...

Page 155: ...g impaired Hearing All notification LED Set to turn on LED light for incoming calls and notifications Hearing Flash alerts Set the device to notify you with a blinking light for incoming calls messages and alarms Hearing Mute all sounds Mute all sounds and lower volume on the receiver Hearing Audio channel Select the audio type Hearing Sound balance Adjust the audio output balance Use the slide ba...

Page 156: ... tapping three times Persistent notification Provides repeated alerts when there are unread notifications for selected apps Auto rotate screen Automatically change the screen orientation according to the physical position of the device Select to Speak Allows you to tap items to hear spoken feedback Switch Access Create key combinations to control your device Lookout Enables Lookout Safe Browsing G...

Page 157: ...s feature by tapping the game tool icon at the bottom of the screen while playing games Game graphics Adjust the game graphics When you change the resolutions on some games the screen display feature may not work properly Break time Reduce the screen brightness and performance whenever you leave the game running for more than 5 minutes Context Awareness You can automatically change your device set...

Page 158: ... Press Volume Down key twice to open Camera when the scren is locked or off Google Assistant key Press the Google Assistant key on the side of the device Press and hold the key to quickly talk to your Assistant Press twice to open Google Lens KnockON Double tap the screen to turn the screen on or off See KnockON for details System updates From time to time updates may become available for your pho...

Page 159: ...rtcut keys Spelling correction Allows you to set various options for the Google Spell Checker Autofill service Enable this option to enter your information saved in your account such as password address or credit card number with a single tap You can also disable this option use Google Autocomplete or add a new service account Text to speech output Configure the settings for text to speech output ...

Page 160: ... tap General Backup 2 Customize the following settings LG Mobile Switch Allows you to transfer data from an old LG device to your new LG device See LG Mobile Switch for details Backup restore Back up your device data or restore data to your device from a backup Resetting your device may delete backup files saved in storage Make sure to copy and store the important backup files to your PC Google ba...

Page 161: ...s notifications and badges are erased Save important data before the preset time The Auto restart feature is not activated in the following situations When the screen is turned on when the device is in use when the battery level is 30 or less when the SIM card is locked or when the Secure start up option is enabled Network settings reset Reset Wi Fi Bluetooth and other network settings Reset app p...

Page 162: ...d related information on your device On the settings screen tap General Regulatory safety Support You can access Quick Help where you can view help information about the main features of the device or frequently asked questions Search for help information using keywords You can solve your problems quickly by consulting one on one with a specialist On the settings screen tap General Support You can...

Page 163: ...Appendix 05 ...

Page 164: ...ures may vary depending on the device LG USB driver is a necessary program to connect your LG smartphone with the computer and is installed when you install LG Bridge LG Bridge functions Manage the files on the device from a computer via Wi Fi connection or mobile data connection Installing LG Bridge on a computer 1 Go to www lg com us from your computer 2 In the search bar enter the name of your ...

Page 165: ...update the firmware on your phone to a newer version from the Internet without needing to visit a service center This feature will only be available if and when LG makes a newer firmware version available for your device Because the mobile phone firmware update requires the user s full attention for the duration of the update process please make sure you check all instructions and notes that appea...

Page 166: ...te Settings General System updates Update LG software Your personal data from internal phone storage including information about your Google account and any other accounts your system application data and settings any downloaded applications and your DRM license might be lost in the process of updating your phone s software Therefore LG recommends that you backup your personal data before updating...

Page 167: ... your screen is unlocked Add your Google account on your device If your device is wiped but you have your Google account on it the device can t finish the setup process until your Google account information is entered again After your device is protected you ll need to either unlock your screen or enter your Google account password if you need to do a factory reset This ensures that you or someone...

Page 168: ...s are available for download LG Electronics will also provide open source code to you on CD ROM for a charge covering the cost of performing such distribution such as the cost of media shipping and handling upon email request to opensource lge com This offer is valid for a period of three years after our last shipment of this product This offer is valid to anyone in receipt of this information Reg...

Page 169: ... and the LG logo are registered trademarks of LG Group and its related entities G7 ThinQ is a trademark of LG Electronics Inc Google Google Map Gmail YouTube Google Duo Google Play Android Chrome Google Photos Google Play Protect Google Calendar Google Docs Google Drive Google Sheets and other related marks and logos are trademarks of Google LLC Bluetooth is a registered trademark of Bluetooth SIG...

Page 170: ...re proper use of this product please read this owner s manual carefully and retain for future reference Should the unit require maintenance contact an authorized service center Use of controls adjustments or the performance of procedures other than those specified herein may result in hazardous radiation exposure To prevent direct exposure to laser beam do not try to open the enclosure or make dir...

Page 171: ...ace or subject it to severe impact the tempered glass may be damaged If this happens stop using your device immediately and contact an LG Customer Service Center You can purchase protective cases to protect your device from damage on the market Note that these protective cases are not covered under the warranty service provided by LG Electronics and safety is not guaranteed ...

Page 172: ...a Photos videos songs documents Supported Supported Supported Screen settings Home screen settings folders and widgets Supported Not supported Not supported Lock screen settings screen lock settings excluded Supported Not supported Not supported Apps Downloaded apps Supported Supported Personal data of the downloaded app Supported Not supported Others Public certificate Supported Supported Not sup...

Page 173: ...first time or back up the data When running multiple apps simultaneously When multiple apps are running in the background When downloading large files while making a video call or recording a video When using features that require high power When watching video streaming on the internet or recording a long video When playing high end games for long time When using the device with maximum screen br...

Page 174: ...g Disconnect the charger from the device and close any running apps Let the device cool down before charging the device or running an app again Stop charging if the charger USB cable port at the lower part of the device overheats and visit the nearest LG Customer Service Center How to solve overheating of the device Close any running apps or features and let the device cool down Always update the ...

Page 175: ...es and let the device cool down The screen brightness and the operating speed may be limited to cool down the device Any running apps or features may slow down or stop The device may stop charging SIM card error Make sure the SIM card is correctly inserted No network connection or dropped network Signal is weak Move to a window or an open area You are outside the carrier network area Move and chec...

Page 176: ...the battery life will get shorter over time Error messages appear when launching the camera Charge the battery Free some memory by transferring files to a computer or deleting files from your device Restart the device If you are still having trouble with the camera app after trying these tips contact a LG Electronics Service Center The photo quality is poor The quality of your photos may vary depe...

Page 177: ...ts or your fingertips the touch screen may malfunction The touch screen may malfunction in humid conditions or when exposed to water Restart your device to clear any temporary software bugs If the touch screen is scratched or damaged visit a LG Electronics Service Center Hangs or freezes Restart the device If your device freezes or hangs you may need to close apps or turn the device off and then o...

Page 178: ... not located Make sure the Bluetooth wireless feature is activated on your device Make sure the Bluetooth wireless feature is activated on the device you wish to connect to Make sure your device and the other Bluetooth device are within the maximum Bluetooth range 10 m If the tips above do not solve your problem contact a LG Electronics Service Center A connection is not established when you conne...

Page 179: ...For Your Safety 06 ...

Page 180: ...horoughly and in different locations using your hearing aid or cochlear implant to determine if you hear any interfering noise Consult your service provider or the manufacturer of this device for information on hearing aid compatibility If you have questions about return or exchange policies consult your service provider or device retailer This mobile phone has a Hearing Aid Mode that when activat...

Page 181: ...ministration FDA and the Federal Communications Commission FCC set policies and procedures for wireless devices The FDA issued a website publication on health issues related to cell phone usage where it states The scientific community at large believes that the weight of scientific evidence does not show an association between exposure to radiofrequency RF from cell phones and adverse health outco...

Page 182: ... about SARs visit the FCC website at https www fcc gov consumers guides specific absorption rate sar cell phones what it means you You may also wish to contact the manufacturer of your device Can I minimize my RF exposure If you are concerned about RF there are several simple steps you can take to minimize your RF exposure You can of course reduce your talk time You can place more distance between...

Page 183: ...k search mobile or you can write to NRPB Chilton Didcot Oxon OX11 ORQ United Kingdom Copies of the UK s annual reports on mobile phones and RF are available online at http www hpa org uk radiation search mobile Parents who wish to reduce their children s RF exposure may choose to restrict their children s wireless device use Where can I get further information about RF emissions For further inform...

Page 184: ... Committee on Man and Radiation COMAR of the Institute of Electrical and Electronics Engineers http ewh ieee org soc embs comar Consumer Information on SAR Specific Absorption Rate This model device meets the government s requirements for exposure to radio waves Your wireless device is a radio transmitter and receiver It is designed and manufactured not to exceed the emission limits for exposure t...

Page 185: ... at the ear and worn on the body as required by the FCC for each model The highest SAR values are Head 0 62 W kg Body Body worn Hotspot 1 28 W kg Body measurements differ among device models depending upon available accessories and FCC requirements While there may be differences between SAR levels of various devices and at various positions they all meet the government requirement for safe exposur...

Page 186: ...ted Devices that are rated have the rating on their box or a label located on the box The ratings are not guaranteed Results will vary depending on the user s hearing device and hearing loss If your hearing device happens to be vulnerable to interference you may not be able to use a rated device successfully Trying out the device with your hearing device is the best way to evaluate it for your per...

Page 187: ... aids and digital wireless devices Wireless Devices and Hearing Aid Accessibility http www accesswireless org Gallaudet University RERC http tap gallaudet edu Voice FCC Hearing Aid Compatibility and Volume Control https www fcc gov general hearing aid compatibility and volume control The Hearing Aid Compatibility FCC Order http hraunfoss fcc gov edocs_public attachmatch FCC 03 168A1 pdf Hearing Lo...

Page 188: ...affected Avoid using headphones after exposure to extremely loud noises such as rock concerts that might cause temporary hearing loss Temporary hearing loss might cause unsafe volumes to sound normal Do not listen at any volume that causes you discomfort If you experience ringing in your ears hear muffled speech or experience any temporary hearing difficulty after listening to your portable audio ...

Page 189: ...ufacturers Association recommends that a minimum separation of six 6 inches be maintained between a handheld wireless device and a pacemaker to avoid potential interference with the pacemaker These recommendations are consistent with the independent research by and recommendations of Wireless Technology Research Persons with pacemakers Should ALWAYS keep the device more than six 6 inches from thei...

Page 190: ... where posted notices so require Aircraft FCC regulations prohibit using your device while in the air Switch OFF your device before boarding an aircraft Blasting Areas To avoid interfering with blasting operations turn your device OFF when in a blasting area or in areas posted Turn off two way radio Obey all signs and instructions Potentially Explosive Atmosphere Turn your device OFF when in any a...

Page 191: ...pment has been tested and found to comply with the limits for a class B digital device pursuant to Part 15 of the FCC rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful inter...

Page 192: ...ervice center for inspection The entire device should be recycled in compliance with Lithium Ion battery recycling standards because of the internal battery To dispose of properly call 800 822 8837 or visit www call2recycle org Always unplug the charger from the wall socket after the device is fully charged to save unnecessary power consumption A mobile device requires proper air circulation in or...

Page 193: ...ed If not it may cause excessive heat or fire If you put your device in a pocket or bag without covering the receptacle of the device power plug pin metallic articles such as a coin paperclip or pen may short circuit the device Always cover the receptacle when not in use Recharge the device after long periods of non use to maximize battery life Battery life will vary due to usage pattern and envir...

Page 194: ...attery take it to the nearest authorized LG Electronics service point or dealer for assistance The Li Ion Battery is a hazardous component which can cause injury Battery replacement by non qualified professional can cause damage to your device Explosion Shock and Fire Hazards Do not put your device in a place subject to excessive dust and keep the minimum required distance between the power cord a...

Page 195: ...erence to the device Do not immerse your device in water liquid or expose to high humidity Immediately take it to an LG Authorized Service Center Do not paint your device The data saved in your device might be deleted due to careless use repair of the device or upgrade of the software Please backup your important phone numbers Ringtones text messages voice messages pictures and videos could also b...

Page 196: ...studies or in determining the reasons for inconsistent results 2 What is the FDA s role concerning the safety of wireless devices Under the law the FDA does not review the safety of radiation emitting consumer products such as wireless devices before they can be sold as it does with new drugs or medical devices However the agency has authority to take action if wireless devices are shown to emit R...

Page 197: ...ireless devices Base stations are thus not the subject of the safety questions discussed in this document 3 What kinds of devices are the subject of this update The term wireless device refers here to handheld wireless devices with built in antennas often called cell mobile or PCS devices These types of wireless devices can expose the user to measurable Radio Frequency RF energy because of the sho...

Page 198: ...rs 5 What research is needed to decide whether RF exposure from wireless devices poses a health risk A combination of laboratory studies and epidemiological studies of people actually using wireless devices would provide some of the data that are needed Lifetime animal exposure studies could be completed in a few years However very large numbers of animals would be needed to provide reliable proof...

Page 199: ...ral Communications Commission FCC guidelines that limit Radio Frequency RF energy exposures The FCC established these guidelines in consultation with the FDA and the other federal health and safety agencies The FCC limit for RF exposure from wireless devices is set at a Specific Absorption Rate SAR of 1 6 watts per kilogram 1 6 W kg The FCC limit is consistent with the safety standards developed b...

Page 200: ...sing a wireless device will reduce RF exposure If you must conduct extended conversations by wireless device every day you could place more distance between your body and the source of the RF since the exposure level drops off dramatically with distance For example you could use a headset and carry the wireless device away from your body or use a wireless device connected to a remote antenna Again...

Page 201: ...evelop a voluntary standard sponsored by the Institute of Electrical and Electronic Engineers IEEE This standard specifies test methods and performance requirements for hearing aids and wireless devices so that no interference occurs when a person uses a compatible device and a compatible hearing aid at the same time This standard was approved by the IEEE in 2000 The FDA continues to monitor the u...

Page 202: ...ce keypad so you can use the speed dial function without taking your attention off the road 2 When available use a hands free device A number of hands free wireless device accessories are readily available today Whether you choose an installed mounted device for your wireless device or a speaker phone accessory take advantage of these devices if available to you 3 Make sure you place your wireless...

Page 203: ...hazard or medical emergency Remember it s a free call on your wireless device 9 Use your wireless device to help others in emergencies Your wireless device provides you a perfect opportunity to be a Good Samaritan in your community If you see an auto accident crime in progress or other serious emergency where lives are in danger call 911 or another local emergency number as you would want others t...

Page 204: ...LIMITED WARRANTY STATEMENT 07 ...

Page 205: ...he product is free of defects or a written promise to refund repair or replace defective goods See 15 USC 2301 6 Remedies include damages for failing to honor a written warranty or service contract or for violating disclosure provisions See 15 USC 2310 d Except for some labeling and disclosure requirements the federal Act does not preempt state law See 15 USC 2311 1 WHAT THIS WARRANTY COVERS LG of...

Page 206: ...r acts which are not the fault of LG including damage caused by shipping blown fuses spills of food or liquid 3 Breakage or damage to antennas unless caused directly by defects in material or workmanship 4 That the Customer Service Department at LG was not notified by consumer of the alleged defect or malfunction of the product during the applicable limited warranty period 5 Products with original...

Page 207: ... OR ANY OTHER DAMAGES DIRECT OR CONSEQUENTIAL ARISING OUT OF THE USE OF OR INABILITY TO USE THIS PRODUCT OR FOR ANY BREACH OF ANY EXPRESS OR IMPLIED WARRANTY INCLUDING THE IMPLIED WARRANTY OF MARKETABILITY OR MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE APPLICABLE TO THIS PRODUCT Some states do not allow the exclusive limitation of incidental or consequential damages or limitations on how l...

Page 208: ...n advance of initiating the arbitration by sending a letter to LG at LG Electronics USA Inc Attn Legal Department Arbitration 1000 Sylvan Ave Englewood Cliffs 07632 You and LG agree to engage in good faith discussions in an attempt to amicably resolve your claim The notice must provide your name address and telephone number identify the product that is the subject of the claim and describe the nat...

Page 209: ...idence shall govern this Limited Warranty and any disputes between us except to the extent that such law is preempted by or inconsistent with applicable federal law Fees Costs You do not need to pay any fee to begin an arbitration Upon receipt of your written demand for arbitration LG will promptly pay all arbitration filing fees to the AAA unless you seek more than 25 000 in damages in which case...

Page 210: ...ding an e mail to optout lge com with the subject line Arbitration Opt Out or ii calling 1 800 980 2973 You must include in the opt out e mail or provide by telephone a your name and address b the date on which the product was purchased c the product model name or model number and d the IMEI or MEID or Serial Number as applicable the IMEI or MEID or Serial Number can be found i on the product box ...

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