3
Reinstall the internal print server.
Warning:
Wireless print servers are easily damaged by static electricity. Touch something metal such as the
printer frame before you touch the wireless print server.
Check your security keys
A security key is like a password. All devices on the same network share the same security key.
Note:
Make sure you copy down the security key exactly, including any capital letters, and store it in a safe place
for future reference.
The security key must follow the following criteria.
WEP key
•
Exactly 10 or 26 hexadecimal characters. Hexadecimal characters are A–F and 0–9.
•
Exactly 5 or 13 ASCII characters. ASCII characters are letters, numbers, and symbols found on a keyboard.
WPA-PSK or WPA2-PSK key
•
Up to 64 hexadecimal characters. Hexadecimal characters are A–F and 0–9.
•
Between 8 and 64 ASCII characters. ASCII characters are letters, numbers, and symbols found on a keyboard.
Printer is configured correctly, but cannot be found on the network
Make sure:
•
The printer has power and the
light is on.
•
The printer is within range of the wireless network.
•
The printer is located away from other electronic devices that may interfere with the wireless signal.
•
Your wireless network is using a unique network name (SSID). If not, it is possible that the printer/print server
is communicating over a different, nearby network that uses the same network name.
•
The printer has a valid IP address on the network.
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