Remove the sticker and tape from the print cartridges
1
Lift the access cover.
2
Remove the print cartridges from the print cartridge carrier.
3
Make sure the sticker and tape are removed from the bottom and back of the cartridges.
Do the print cartridges have ink?
1
Do one of the following:
•
In Windows Vista, click
.
•
In Windows XP and earlier, click
Start
.
2
Click
Programs
or
All Programs
Lexmark 1500 Series
.
3
Click
Solution Center
.
If an exclamation point (!) appears on either of the print cartridges, the ink level is low. Install a new cartridge.
Check the USB connection
1
Check that the USB cable is connected to the computer. The USB port on the back of the computer is marked
by the
USB symbol. Plug the long, flat end of the USB cable into this port.
2
Make sure that the smaller, more square end of the USB cable is plugged into the back of the printer.
3
Check that the USB cable is not damaged and that the
light is on.
Checking the Spool Settings for banner printing
Banner printing is not possible if certain Spool Settings are selected. Verify that you have the right settings selected.
1
For Windows Vista, click
Control Panel
Printer
.
For Windows XP, click
Start
Settings
Printers
or
Printers and Faxes
.
2
Right-click the
Lexmark 1500 Series
icon.
3
Select
Properties
.
4
Click the
Advanced
tab.
5
At the bottom of the Advanced tab, click
Print Processor
.
6
Verify that the Default data type is LEMF. If it is not, select
LEMF
from the available choices, and then click
OK
.
Resolving font problems
Have you applied the fonts correctly in the program?
Most programs do not print a stretched or resized font.
Is the font a TrueType font? Is it available on the computer?
The font you are trying to print may not be available in the program font selection box. Not all fonts are designed to
be printed; make sure the font is a TrueType font. See the program documentation for more information.
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