Check printer default and pause settings
1
Do one of the following:
•
In Windows Vista, click
Control Panel
Printers
.
•
In Windows XP, click
Start
Settings
Printers and Faxes
.
•
In Windows 2000, click
Start
Settings
Printers
.
2
Double-click the print queue device.
3
Click
Printer
.
•
Make sure no check mark appears next to Pause Printing.
•
If a check mark does not appear next to Set As Default Printer, you must select the print queue device for
each file you want to print.
Banner paper jams
These are possible solutions. Try one or more of the following:
Clear banner paper jams
1
Firmly grasp the paper, and gently pull it out.
2
Press
.
Review banner printing checklist
•
Use only the number of sheets needed for the banner.
•
Select the following settings to enable the printer to feed paper continuously without jamming:
1
With a document open, click
File
.
2
Click
Properties
,
Preferences
,
Options
, or
Setup
.
3
Click the
Paper Setup
tab.
4
From the Paper Size area, select
Banner
.
5
Select
Letter Banner
or
A4 Banner
as the paper size.
6
Select
Portrait
or
Landscape
.
7
Click
OK
.
8
Click
OK
or
.
Paper continues to jam
Are you using paper designed for an inkjet printer?
Check the type of paper you are using. Some low-quality papers may be too thin or too slick to be fed correctly into
the printer. For more information, see “Choosing compatible specialty paper types” on page 35.
Are you loading the paper correctly?
For more information, see “Loading paper” on page 28.
Note:
Do not force paper into the printer.
100