Action
Yes
No
Step 9
a
Add more printer memory.
b
Print the document.
Is the printer printing slow?
Contact
The problem is
solved.
Print jobs do not print
Action
Yes
No
Step 1
a
From the document that you are trying to print, open the Print
dialog, and then check if you selected the correct printer.
b
Print the document.
Is the document printed?
The problem is
solved.
Go to step 2.
Step 2
a
Check if the printer is on.
b
Resolve any error messages that appear on the display.
c
Print the document.
Is the document printed?
The problem is
solved.
Go to step 3.
Step 3
a
Check if the ports are working, and if the cables are securely
connected to the computer and the printer.
For more information, see the setup documentation that came
with the printer.
b
Print the document.
Is the document printed?
The problem is
solved.
Go to step 4.
Step 4
a
Turn off the printer, wait for about 10 seconds, and then turn it
back on.
b
Print the document.
Is the document printed?
The problem is
solved.
Go to step 5.
Step 5
a
Remove, and then reinstall the printer software.
Note:
The printer software is available at
b
Print the document.
Is the document printed?
The problem is
solved.
Contact
Troubleshooting
245
Summary of Contents for XM7355
Page 175: ...6 Insert the new ADF feed roller until it clicks into place Maintaining the printer 175...
Page 203: ...Staple jam in the staple nisher 1 Open door F Clearing jams 203...
Page 204: ...2 Remove the staple cartridge holder 3 Remove the loose staples Clearing jams 204...
Page 270: ...Upgrading and migrating 270...
