Lexmark MX910 Series, User Manual

Page: 326 / 363

Can send but not receive faxes
Action Yes No
Step 1
Check the tray or feeder.
If empty, then load paper in the tray or feeder.
Can you receive faxes?
The problem is solved. Go to step 2.
Step 2
Check the ring count delay settings.
a
Open a Web browser, and then type the printer IP address in the
address field.
Notes:
• View the printer IP address on the printer home screen. The IP
address appears as four sets of numbers separated by periods,
such as 123.123.123.123.
• If you are using a proxy server, then temporarily disable it to
load the Web page correctly.
b
Click Settings > Fax Settings > Analog Fax Setup .
c
In the “Rings to Answer” field, enter the number of times you want
the phone to ring before the printer answers.
d
Click Submit .
Can you receive faxes?
The problem is solved. Go to step 3.
Step 3
Replace the toner cartridge. For more information, see the instruction
sheet that came with the supply.
Can you receive faxes?
The problem is solved. Contact customer
support .
Fax and e-mail functions are not set up
Notes:
• Before you troubleshoot, check if the fax cables are connected.
• The indicator light is blinking red until you set up fax and e
‑
mail.
Troubleshooting 326