Toner fog or background shading appears on prints
ABCDE
ABCDE
ABCDE
Action
Yes
No
Step 1
a
Clean the charger and the printhead lens.
b
Resend the print job.
Did the toner fog or background shading disappear from the
prints?
Go to step 2.
The problem is
solved.
Step 2
a
Reinstall the photoconductor unit.
Warning—Potential Damage:
Do not expose the
photoconductor unit to direct light for more than 10 minutes.
Extended exposure to light may cause print quality problems.
b
Resend the print job.
Did the toner fog or background shading disappear from the
prints?
The problem is
solved.
Go to step 3.
Step 3
Replace the photoconductor unit, and then resend the print job.
Did the toner fog or background shading disappear from the
prints?
The problem is
solved.
Contact
Toner rubs off
Leading edge
Trailing edge
ABC
DEF
Troubleshooting
231
