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Printer Service Manual
5057-XXX
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Paper is installed (short edge) in the media paper tray
3
Check the sensor (media out) connection for proper
connection on the appropriate media tray.
Is the above component connected properly?
Replace the
appropriate sensor
(media out).
Go to
“1X 500-
sheet drawer
(1TM)—sensor
(media out)
removal” on
page 4-200
,
“3X
500-sheet drawer
(3TM)—sensor
(media out)
removal” on
page 4-179
, or
“2000-sheet dual
input (TTM)—
sensor (media
out) removal” on
page 4-150
.
Replace the
connection.
4
Perform a POR.
Does the error continue when the power is turned off/on?
Replace the upper
printer engine card
assembly.
Go to
“Upper
printer engine
card assembly
removal” on
page 4-90
.
Problem solved.
Step
Check
Yes
No
1
Is the media installed (short edge) orientation in the media
tray assembly as opposed to long edge?
Turn media 90
degrees or enable
short edge feeding
which is found in
the config menu
(press select and
right arrow at
power on), and
then find the menu
item short edge
printing.
Go to step 2.
2
Perform a print test.
Does the error remain?
Replace the
printer engine card
assembly.
Go
“Upper
printer engine
card assembly
removal” on
page 4-90
.
Problem solved.
Step
Check
Yes
No
Summary of Contents for C935 Series
Page 16: ...xvi Printer Service Manual 5057 XXX Go Back Previous Next...
Page 21: ...Notices and safety information xxi 5057 XXX Go Back Previous Next...
Page 22: ...xxii Printer Service Manual 5057 XXX Go Back Previous Next...
Page 28: ...xxviii Printer Service Manual 5057 XXX Go Back Previous Next...
Page 61: ...General information 1 33 5057 XXX Go Back Previous Next TTM theory...
Page 70: ...1 42 Printer Service Manual 5057 XXX Go Back Previous Next 3TM theory...
Page 77: ...General information 1 49 5057 XXX Go Back Previous Next 1TM theory...
Page 84: ...1 56 Printer Service Manual 5057 XXX Go Back Previous Next Duplex...
Page 90: ...1 62 Printer Service Manual 5057 XXX Go Back Previous Next...
Page 91: ...General information 1 63 5057 XXX Go Back Previous Next...
Page 92: ...1 64 Printer Service Manual 5057 XXX Go Back Previous Next...
Page 268: ...2 176 Printer Service Manual 5057 XXX Go Back Previous Next...
Page 331: ...Repair information 4 33 5057 XXX Go Back Previous Next E F...
Page 440: ...4 142 Printer Service Manual 5057 XXX Go Back Previous Next...
Page 470: ...4 172 Printer Service Manual 5057 XXX Go Back Previous Next...
Page 530: ...4 232 Printer Service Manual 5057 XXX Go Back Previous Next...
Page 534: ...5 4 Printer Service Manual 5057 XXX Go Back Previous Next Printhead Polygon mirror motor...
Page 539: ...Connector locations 5 9 5057 XXX Go Back Previous Next...
Page 540: ...5 10 Printer Service Manual 5057 XXX Go Back Previous Next...
Page 548: ...6 4 Printer Service Manual 5057 XXX Go Back Previous Next...
Page 551: ...Parts catalog 7 3 5057 XXX Go Back Previous Next Assembly 2 Covers 2 2 1 11 8 7 9 5 6 4 3 10...
Page 585: ...Parts catalog 7 37 5057 XXX Go Back Previous Next Assembly 32 Electrical 4...
Page 593: ...Parts catalog 7 45 5057 XXX Go Back Previous Next Assembly 37 1TM drive and electrical...
Page 595: ...Parts catalog 7 47 5057 XXX Go Back Previous Next Assembly 38 3TM covers 3 5 2 4 1...
Page 603: ...Parts catalog 7 55 5057 XXX Go Back Previous Next Assembly 42 3TM drive and electrical...
Page 628: ...I 10 Printer Service Manual 5057 XXX Go Back Previous Next...
Page 629: ......