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Printer Service Manual
5057-XXX
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Media size mismatch in width
Step
Check
Yes
No
1
Check the media.
Pull out the tray, and visually check it.
Is the media loaded in tray properly?
Go to step 2.
Load media
properly.
2
Check the media.
Pull out the tray, and visually check it.
Are the front media guide and rear media guide on
tray 3 or tray 4 set correctly?
Go to step 3.
Set the parts
correctly.
3
Check the switch (TTM media size) for proper
installation.
Pull out the tray, and visually check it.
Is the switch (TTM media size) for tray 3 or tray 4
installed properly?
Go to step 4.
Install the switch
(TTM media size)
correctly.
Go to
“2000-sheet
dual input (TTM)—
switch (TTM media
size) removal” on
page 4-140
.
4
Check the switch (TTM media size) for proper
connection.
Check tray 3 and tray 4.
Are the above sensors connected properly?
Replace the
appropriate switch
(TTM media size).
Go to
“2000-sheet
dual input (TTM)—
switch (TTM media
size) removal” on
page 4-140
.
Replace the
connection.
5
Check the appropriate 1TM, 3TM, or TTM controller
card assembly and the printer engine card assembly for
proper connection.
Are connectors P541 and P413 on the above cards
connected properly?
Go to step 6.
Replace the
connection.
6
Perform a print test.
Does the error remain?
Replace the
appropriate 1TM,
3TM, or TTM
controller card
assembly.
Go to
“1X 500-
sheet drawer
(1TM)—1TM
controller card
assembly removal”
on page 4-209
, Go
to
“3X 500-sheet
drawer (3TM)—3TM
controller card
assembly removal”
on page 4-189
, or
Go to
“2000-sheet
dual input (TTM)—
TTM controller
card assembly
removal” on
page 4-163
.
Go to step 7.
Problem solved.
Summary of Contents for C935 Series
Page 16: ...xvi Printer Service Manual 5057 XXX Go Back Previous Next...
Page 21: ...Notices and safety information xxi 5057 XXX Go Back Previous Next...
Page 22: ...xxii Printer Service Manual 5057 XXX Go Back Previous Next...
Page 28: ...xxviii Printer Service Manual 5057 XXX Go Back Previous Next...
Page 61: ...General information 1 33 5057 XXX Go Back Previous Next TTM theory...
Page 70: ...1 42 Printer Service Manual 5057 XXX Go Back Previous Next 3TM theory...
Page 77: ...General information 1 49 5057 XXX Go Back Previous Next 1TM theory...
Page 84: ...1 56 Printer Service Manual 5057 XXX Go Back Previous Next Duplex...
Page 90: ...1 62 Printer Service Manual 5057 XXX Go Back Previous Next...
Page 91: ...General information 1 63 5057 XXX Go Back Previous Next...
Page 92: ...1 64 Printer Service Manual 5057 XXX Go Back Previous Next...
Page 268: ...2 176 Printer Service Manual 5057 XXX Go Back Previous Next...
Page 331: ...Repair information 4 33 5057 XXX Go Back Previous Next E F...
Page 440: ...4 142 Printer Service Manual 5057 XXX Go Back Previous Next...
Page 470: ...4 172 Printer Service Manual 5057 XXX Go Back Previous Next...
Page 530: ...4 232 Printer Service Manual 5057 XXX Go Back Previous Next...
Page 534: ...5 4 Printer Service Manual 5057 XXX Go Back Previous Next Printhead Polygon mirror motor...
Page 539: ...Connector locations 5 9 5057 XXX Go Back Previous Next...
Page 540: ...5 10 Printer Service Manual 5057 XXX Go Back Previous Next...
Page 548: ...6 4 Printer Service Manual 5057 XXX Go Back Previous Next...
Page 551: ...Parts catalog 7 3 5057 XXX Go Back Previous Next Assembly 2 Covers 2 2 1 11 8 7 9 5 6 4 3 10...
Page 585: ...Parts catalog 7 37 5057 XXX Go Back Previous Next Assembly 32 Electrical 4...
Page 593: ...Parts catalog 7 45 5057 XXX Go Back Previous Next Assembly 37 1TM drive and electrical...
Page 595: ...Parts catalog 7 47 5057 XXX Go Back Previous Next Assembly 38 3TM covers 3 5 2 4 1...
Page 603: ...Parts catalog 7 55 5057 XXX Go Back Previous Next Assembly 42 3TM drive and electrical...
Page 628: ...I 10 Printer Service Manual 5057 XXX Go Back Previous Next...
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